The Online Lighting Store Anmeldelser 

769
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Good selection & great service. My only gripe would be that the wall lights picture didn't show they had a pull cord. They are not fitted yet as waiting for my electrician but do look nice.

Vurdert til 2 av 5 stjerner

Purchased two lights and they arrived promptly in good condition. Decided to use the company again and purchased two different lights for different rooms. One of the lights arrived damaged (crystal... Vis mer

Vurdert til 5 av 5 stjerner

Helpful and friendly service on the phone from Joy, who took my order when I had an issue online. The lights arrived quickly and were exactly as described. They are amazing. Very happy.

Vurdert til 5 av 5 stjerner

New living room ceiling lights ordered and email received giving estimated delivery time. Got a little worried as the estimated date passed however emailed and Neil responded with a reassuring and... Vis mer

Informasjon om virksomheten

  1. Lampeforretning

Skrevet av virksomheten

The Online Lighting Store...For All Your Lighting Needs.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

769 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 50 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(769)

184 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Lovely lamp

Lovely lamp, quick delivery. Very pleased, will use again.

7. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Online Lighting Store

Glad you are happy with your lamp, thanks for the review!

Vurdert til 5 av 5 stjerner

Easy to find required product via…

Easy to find required product via Google search. Contacted the company who confirmed a spare part was available.
Arrived a few days later expertly packaged .
Can't wish for better service

9. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Online Lighting Store

Thank for your review David, we really appreciate it!

Vurdert til 5 av 5 stjerner

A good experience with excellent customer service

The item was competitively priced and good quality. Upon delivery we found a broken pane of glass. We contacted them and they could not have been more helpful. A replacement piece of glass was delivered within days. Customer service was excellent.

18. februar 2026
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Svar fra The Online Lighting Store

Thanks for your review David, we really appreciate it!

Vurdert til 5 av 5 stjerner

Good quality and service

Lampshades were exactly as shown and look perfect. Delivery excellent

20. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Online Lighting Store

Glad you are happy with your Lampshades Val, thanks for the review!

Vurdert til 5 av 5 stjerner

Love my base table lamp

Love my base table lamp. Very pleased with it. Good quality and exactly as described. Will shop here again.

17. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Online Lighting Store

Glad you are happy with your lamp, thanks for the review!

Vurdert til 5 av 5 stjerner

My order was delivered very quickly and…

My order was delivered very quickly and I’m very happy with the lamp.
Unfortunately part of the order had not arrived but communication from this company has been excellent. They are very helpful.
I would purchase from them again.

8. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Online Lighting Store

Thanks for your great review Denise!

Vurdert til 5 av 5 stjerner

Huge brilliant shades

These lightshades turned up and were self assembly (obviously I didn’t read that properly on ordering) they were so quick and easy to do. Superb product and service.

20. januar 2026
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Svar fra The Online Lighting Store

Thank you for your great review Carolyn!

Vurdert til 1 av 5 stjerner

Terrible experience with the company

Terrible experience with the company. I ordered from the UK to Spain and the delivery was delayed by three months. On top of that, they put me in charge to solve the shipping issue as they couldn't navigate it with their shipping supplier.

The promised a late-delivery reimbursement which has never arrived.

They lack in respondence, quality and professionalism.

19. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

An online experience.

We were very pleased with the design of the two lights but disappointed with the quality of part of the fittings which were poorly aassembled. We were dismayed in having to return the lights to Ireland! at our expense and are still waiting for a refund.

26. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Online Lighting Store

Hi Mr Rodgers, if you can send me your order number or get in touch with our Customer Service team we would like to further investigate this review and your order.

I can say that it is made clear on our Returns Policy that all returns have to be made o our Northern Ireland Distribution Centre, so I am sorry if this was a surprise at the time.

I am concerned about your quality issues with the product you had ordered and would like to investigate this further.

Vurdert til 5 av 5 stjerner

Brilliant company

Brilliant company, superior quality and delivered in good time.

23. januar 2026
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Svar fra The Online Lighting Store

Thank you for this, these reviews mean a lot.

Vurdert til 5 av 5 stjerner

Aftersales service

I ordered lights and when they were delivered one of the lights was broken.When I contacted you replied very promptly and sent a replacement,The whole process was very smooth and stressfree and very professional.

20. januar 2026
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Svar fra The Online Lighting Store

Great, sorry you had the initial disappointment, glad it all got sorted out as it should.

Vurdert til 5 av 5 stjerner

Great product

Great product, well described and good delivery

6. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Online Lighting Store

Thank you, really appreciate this.

Vurdert til 5 av 5 stjerner

Delivery was a bit slow

Delivery was a bit slow, but overall a good experience.

20. januar 2026
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Svar fra The Online Lighting Store

Sorry you were disappointed in the delivery timeframe, glad you had a good experience tho.

Vurdert til 1 av 5 stjerner

I placed my order on 5th of January

I placed my order on 5th of January ! It’s already been more than a month and I have no word from them so far ! Nobody replies to me and my order 47593 is probably lost !! I demand immediate refund !

9. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Online Lighting Store

I can see your order has now been refunded, sorry we didn't live up to your expectations on this occasion.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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