My purchase arrived almost a week earlier than anticipated. The necklace was perfect! 3 names plus 2 small diamonds. It looked awesome. Then for a reasonable price I added a pair of flower earrings... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Beautiful Mother's Day necklace with children's name on the beads. Fast delivery. Lovely package. 2 year warranty if needed. Preview available for most of the items where you add a name, so you can... Vis mer
The easy order process and checkout. I love my silver grandmas necklace! My grandchildren's names were spelled correct and the fine cut out of the names is perfect 👌Shipping was included, quick and p... Vis mer
My order arrived on time and was presented beautifully. Each piece was in its own box with a cleaning cloth. When I opened my selections, I was delighted by the quality and craftsmanship. Customer ser... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Theo Grace, we make jewelry that means something. Our pieces are designed to celebrate life’s most meaningful moments, from names and dates to the memories you want to carry with you every day. Co-created with Nicky Hilton, Theo Grace brings a fresh perspective to modern jewelry, where style meets sentiment and every detail is thoughtfully designed. Each piece is carefully crafted by our team, from the first idea to the final finish, using quality materials and a deep attention to meaning. Whether you are marking a milestone, gifting someone you love, or simply treating yourself, Theo Grace is here to help you say it beautifully.
Kontaktopplysninger
4,6
Enestående
265 anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ordered a family birthstone necklace
Ordered a family birthstone necklace. Simply beautiful!!
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Theo Grace
Hi Michelle,
Thank you for your kind words. We are delighted to hear you love your family birthstone necklace.
We truly appreciate your support.
Not Trustworthy
This is an awful company. The customer service is horrible. They want to charge me a restocking fee just to add a charm to a necklace, even though the description for this product says a charm can be added anytime. Now they want the necklace back to add the charm, AND they want to charge me a 30% restocking fee because they demand I send back the original necklace. It was a gift. How do you ask someone to give a gift back?! For WHAT? I have tried to escalate this issue to a supervisor. I found out that they are NOT in the USA and do not have a contact number for discussion. This has been going on for months. I wonder if Nicky Hilton Rothschild, the owner, knows how poorly her company is being handled overseas!
31. januar 2026
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Svar fra Theo Grace
Hi Rosalia,
We are very sorry to hear about your experience and understand your frustration.
This is not the level of service we aim to provide. Our team will review your case in detail and reach out to you directly to clarify the situation and find a fair solution.
Your feedback is important to us, and we truly want to make this right.
Great customer service
Theo Grace went above and beyond with customer service. They allowed me to send back an order for a Russian ring necklace when my daughter found out she was having another baby. They remade the necklace with the new baby’s name. This was one of 3 necklaces I have ordered. My daughter and daughter in laws are very pleased with them. I just ordered myself a grandmother bead necklace and cannot wait to get it. I think the quality is great. I always buy 14 k gold because I want them to last forever
19. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Theo Grace
Hi Jackie,
Thank you so much for your wonderful feedback. We are delighted to hear your family loves their necklaces and that we could assist you with the update.
We hope you will love your grandmother necklace just as much.
Silver necklace
The silver necklace with three names is absolutely beautiful and so meaningful. The craftsmanship is excellent—the names are clearly engraved and perfectly spaced, giving it a clean and elegant look. The silver has a lovely shine that catches the light without being too flashy, making it perfect for both everyday wear and special occasions.
Highly recommended for anyone looking for something personal, elegant, and timeless.
19. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Theo Grace
Hi,
Thank you for your beautiful feedback. We are so happy to hear you love the necklace and its elegant design.
Your recommendation truly means a lot to us.
Grecssat product and customer service
Great product and customer service. Fast shipping
16. april 2026
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Svar fra Theo Grace
Hi Carlotta,
Thank you for your kind words. We are glad to hear you enjoyed both the product and the service.
We truly appreciate your support.
The necklace i ordered has my three grandchildren names💖
The necklace i ordered has my three grandchildren names. It is beautiful and I have not taken it off since receiving.
I could not see my order right away and I was immediately told , don't worry it is there, you will see the next day.
It was also delivered early. Have already ordered something else❤️
19. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Theo Grace
Hi Joan,
Thank you for your lovely message. We are so happy to hear you love your necklace and that your experience was smooth from start to finish.
We truly appreciate your continued support.
Elegant product
Such a beautiful & charming bracelet. Highly recommend.
18. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Theo Grace
Hi Mehran,
Thank you for your kind words. We are so happy to hear you love your bracelet and truly appreciate your recommendation.
Beautiful
Beautifully made. I love it. Will order again.
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Theo Grace
Hi Anu,
Thank you for your lovely feedback. We are delighted to hear you love your piece and look forward to your next order.
Svar fra Theo Grace
Hi Tomasina,
Thank you for your feedback. We are glad to hear the process was smooth and enjoyable.
We truly appreciate your support.
Excellent
Creating memories through it fantastic jewelry. I was blessed to experience that through theo grace. Thanks.
16. april 2026
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Svar fra Theo Grace
Hi Theo,
Thank you for your beautiful message. We are honored to be part of such meaningful moments and memories.
It truly means a lot to us.
Product is pure quality at a great price
Product is pure quality at a great price
8. april 2026
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Svar fra Theo Grace
Hi Garreth,
Thank you for your kind words. We are so happy to hear you are pleased with the quality and value of your purchase.
I ordered my ring with my children…
I ordered my ring with my children names and birthstones. I love it . I highly recommend this company I will buy more and the most importantly They are with Afterpay payments program. Thank you Theo Grace❤️❤️❤️
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Theo Grace
Hi,
Thank you so much for your wonderful feedback. We are delighted to hear you love your ring and that it holds such special meaning.
We truly appreciate your recommendation and support.
Great product, great service.
My experience with Theo Grace has been great. I purchased two hexagon pet photo rings in silver, one for my husband and one for myself. We wear them every day. My customer service inquiry regarding ring size was handled quickly and professionally.
15. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Theo Grace
Hi Stacy,
Thank you for sharing your experience. We are so happy to hear you and your husband love your rings and wear them every day.
It is great to know our team could assist you quickly and professionally.
It is great that so many items can be customised
It is great that so many items can be personalised and ordering is so straightforward and simple (even for a 76 year old) . I hadn’t realised that the chain with this pendant was adjustable which makes it easy to wear with different outfits , I love this .i found the total experience from order to delivery to be extremely satisfying.
17. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Theo Grace
Hi Patricia,
Thank you for your lovely message. We are so happy to hear you enjoyed the personalization options and found the ordering process easy.
It means a lot to know you are satisfied from start to finish.
The jewelry I ordered for my daughter…
The jewelry I ordered for my daughter with her husband and two children’s names is beautiful. I cannot wait to give it to her from Mother’s Day. The customer service is out of this world I mean nothing like it on any website. I had a question and they not answered my question gave me every bit of possible information for questions. I didn’t even have yet.
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Theo Grace
Hi Kellie,
Thank you for your wonderful feedback. We are so happy to hear you love the piece and that our team could support you with detailed assistance.
We hope your daughter loves her gift.
Both necklaces were beautiful
I received one necklace, love it and now have a 2nd one! I did contact customer service and they were stellar!
17. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Theo Grace
Hi Monika,
Thank you for your kind words. We are so happy to hear you love your necklaces and that our customer service made a great impression.
We truly appreciate your support.
Wonderful company to work with
Wonderful and attentive customer service. Products are very attractive and decently priced.
30. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Theo Grace
Hi Dennis,
Thank you for your kind words. We are glad to hear you enjoyed both the products and the service.
We truly appreciate your support.
Fabulous necklace!
Ease of ordering and delivery. More importantly, the necklace is fabulous and just what I wanted!
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Theo Grace
Hi Jodi,
Thank you for your feedback. We are so happy to hear the ordering process was easy and that you love your necklace.
We truly appreciate your support.
Lovely Jewelry!!
I love all of the jewelry from Theo Grace!
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Theo Grace
Hi Tracy,
Thank you so much for your kind words. We are so happy to hear you love our jewelry.
It truly means a lot to us.
Everything went smooth and was pleased…
Everything went smooth and was pleased with the piece
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Theo Grace
Hi Paul,
Thank you for your feedback. We are glad to hear everything went smoothly and that you are pleased with your piece.
We truly appreciate your support.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.