I bought the scheduled delivery and collection. The tree arrived well. The decorations were not sufficient for a tree that sive (6ft), the garland beads was a meter long - really a sad excuse for deco... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We’ve just purchased our Christmas tree for this year, and once again, The Nordman never disappoints! 🎄 We’ve been loyal customers for the past three years, and the quality of the trees and service h... Vis mer
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100% scam! Awful service. Safe yourself the hassle. Ordered a tree which arrived infested. We spent 2 days catching at least 100 flies and random creepy crawlies. They apologised and agreed to coll... Vis mer
Excellent service as usual every time we use these guys every year year professional service and excellent trees We couldn’t ask for anything else will be using them again and again every year C... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Family-run since 1973, The Nordmann began as a small tree stall beside Mr Ferrari's greengrocer's shop in Wimbledon. Three generations on, grandson Daniel now runs the business, delivering real, freshly-cut Nordmann Fir Christmas trees straight to homes across London and Surrey — with nationwide delivery now available too. We've supplied hotels and businesses across London since 2000, and every tree we sell is premium grade and fresh.
Kontaktopplysninger
71-75 Shelton Street, WC2H 9JQ, London, Storbritannia
- customerservice@thenordmann.co.uk
- thenordmann.co.uk
2,8
Middels
192 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 38 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Absolutely beautiful Christmas tree
Absolutely beautiful Christmas tree! The quality is amazing, and it looks so full, and luxurious, looks even better once decorated. Really pleased with my purchase and would definitely recommend it to anyone looking for the perfect Christmas tree! 🎄
4. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Nordmann
Thank you for taking the time to provide your feedback - they really are perfect! 🎄Some people do ask if they are real trees, they are that good!
5 star review
5 star review,
My tree looked amazing, couldnt fault it at all! Sofia is great, very happy, she knows what she is doing! Will use again, thank you so much xx
28. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Nordmann
Thank you for your kind words Alana, we look forward to seeing oyu again soon!
Always amazed by these trees
Always amazed by these trees, smell fresh and always look unreal!
The decorations and packages just tops it for me, great polite staff always happy to accommodate to your needs, and im a fussy person may I add.
10. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Nordmann
Appreciate the feedback Sofia, we are very happy to hear you love your decoration packages each year!
Excellent service as usual every time…
Excellent service as usual every time we use these guys every year year professional service and excellent trees
We couldn’t ask for anything else will be using them again and again every year
Customer service is also great and the communication with the team is great
27. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Nordmann
Thank you for your kind words Kieran, looking forward to seeing you again!
Excellent service ,very…
Excellent service ,very helpful,professional team works was on time
3. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Nordmann
Thank you for your kind words Dean, see you again soon!
Excellent Quality and Service!!
We’ve just purchased our Christmas tree for this year, and once again, The Nordman never disappoints! 🎄 We’ve been loyal customers for the past three years, and the quality of the trees and service have been consistently outstanding. Beautiful, full trees that make Christmas feel extra special every year. Wouldn’t go anywhere else!! Highly recommend ❤️✨
21. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Nordmann
Really nice to hear - we look forward to supplying you again this season!!
Iv been using this company for a few…
Iv been using this company for a few years now absolute best trees stay fresh for the whole season even in my home with heating zooped up highly recommend these guys
22. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Nordmann
Happy to hear this Jentina, We look forward to seeing you again soon!
It was a great service and really…
It was a great service and really impressed will definitely use again this year .
13. desember 2025
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Svar fra The Nordmann
Glad to hear you had a good experience! See you again soon!
excellent
excellent; tree delivered on requested date - lovely tree
15. desember 2025
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Svar fra The Nordmann
Hey D, happy to hear you had a lovely tree!
I bought the scheduled delivery and…
I bought the scheduled delivery and collection. The tree arrived well. The decorations were not sufficient for a tree that sive (6ft), the garland beads was a meter long - really a sad excuse for decoration. The scheduled collection didn't happen. They stopped answering the calls and emails, and didn't refund me for the collection service - which i paid a premium.
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Nordmann
Hello Magdalena, we are sorry to hear about the collection and that there was not enough decorations, please email us with the subject trustpilot and we will get the failed parts of the order refunded for you. Garlands are always either 1M or 2M.
Very good price and best trees!
Very good prices including delivery! We thought we got our tree a bit to early but in fact was lovely and actually lasted throughout Christmas staying fresh and never lost its smell. 👍🎄
12. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Nordmann
Hi Chloe, we try our best to keep prices as low as possible - and yes, that will be due to all trees being premium grade only! Look forward to seeing you again soon!
Highly recommend
Highly recommend, great guys really polite saved a lot of stress and hassle and these guys have done a fantastic job
Thank you again
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Nordmann
Thank you for taking the time to give your feedback Danielle, hope to see you again soon!
Excellent company no complaints very…
Excellent company no complaints very polite staff trees were out of this world would highly recommend. I will be using them again this year!
18. desember 2025
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Svar fra The Nordmann
Thank you for your kind words Joanne. Hope to see you again this year!
Simple order process
Simple order process, beautiful tree and a very fair price compared to similar companies.
I did have one issue, the stand i ordered was not originally delivered with the tree however once i highlighted this to customer service i did then have the stand delivered the following day.
29. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Nordmann
Thank you for your kind words Maxine!
Great experience overall!
Great experience overall!!
Service was good,every thing was straight forward,I’m extremely happy with the experience. Would definitely recommend.
18. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Nordmann
Wonderful to hear Gracey!
First time using and definitely won’t…
First time using and definitely won’t be the last. Beautiful fresh tree and amazing service.
18. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Nordmann
Great to hear Skylo, we are glad you had a great Christmas!
I order from this company every year…
I order from this company every year and they never seem to fail me , amazing tree and customer service was really great thankyou again will be ordering again this year
30. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Nordmann
Thank you for your kind words Keeley, see you again soon!
I received such a lovely tree it lasted…
I received such a lovely tree it lasted really well throughout Christmas I would definitely recommend . The service was absolutely amazing they helped me take the Christmas tree upstairs to my flat.
24. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Nordmann
Thank you, Josh — so glad the tree lasted the distance, and that the team could help get it up to your flat. See you again this season!
Service was brilliant will definitely…
Service was brilliant will definitely be ordering again this year
16. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Nordmann
Thank you, Chrissyy — brilliant to hear, and we'll see you again this season!
No problems
No problems. Easy ordering and tracking service that worked well.
11. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Nordmann
Thank you, Tracy — really glad the ordering and tracking made things easy. Hope to see you again this season.
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