MotorLens Anmeldelser 96

TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

It’s just amazing!, it looks very good on cars and just general photos, it reduces reflection in glass “VERY HELPFUL” And the staff are just so kind and careful about customers, their socials are grea... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

So not much I can say really other than this product is absolutely genius!! Very little money for such great results no need to set a filter, just attach it to your phone and take a photo. The resul... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Levelling up my iPhone photography with MotorLens! I’ve always been against iPhone CPL filters but something about this one is perfect. Super easy to use, light weight and works the dream. Love the st... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

This company promised people that if some steps were followed, a product will be given to them. After the steps were completed, all people who participated were ignored or told a blatant lie i... Vis mer

Selskapet har svart

Informasjon om virksomheten

Skrevet av virksomheten

We create high-quality polarising filters and photography accessories for all smartphone's and camera's. Developed in-house in the UK to reduce glare, enhance colours, and capture stunning details, our products are trusted by thousands of automotive enthusiasts globally.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

96 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 72 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great lens for car shows

Bought your lens for my iPhone and have already recommended it to at least three people. It is probably the best purchase I have made recently. It also survived rolling off the roof of my friends car after he forgot it on top, found it on the side of the road a few hours later without a single scratch or crack in the lens. I would 100% promote or recommend this product if given the opportunity.

I have taken this to many car shows and taken hundreds of pictures. The quality of the pictures using this lens are so much better than with the standard iPhone camera. It removes glare from the paint and glass, deepens the color of the paint, makes the glass more see through, and gives a rainbow effect on headlights and some windshields.

12. juni 2025
Vurdert til 5 av 5 stjerner

Bad to great!

At first customer service wasn't the best but after some patience and text on social media and mail I got a answer and they started my refund right away. And now I can say that the customer service is a lot better. I do recommend the product. It’s a very useful little thing to have for photography!

26. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Order #6163 Jazba Nasir

Order #6163 Jazba Nasir
Placed an order on 17th June and it’s now the 25th and have not received the order. Have emailed them multiple times and have said they’ll get back to me within 1 working day but not a single email back for the past 3/4days. Ordered as a gift for my husband so genuinely disappointed. Feels like a scam at this point. Asked for a refund and have had no email back for that either. This was also a 48 hour tracked Royal Mail delivery did not receive any details for it either.

17. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

It's been a week and two days and we…

It's been a week and two days and we still haven't received our order.It just left the UK.In the website,it said it should arrive in 3-5 buisness days,i am pretty sure thats what it said,but im not sure because its been a long time since the purchase.By the way,i wanted to do 4 stars,but my dad made me do,so we met on the middle with 3.Sorry,this review was definitely biased by dad ;(

27. mai 2025
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Svar fra MotorLens

Hi there,

Thank you for your review and no worries at all about the star rating, we appreciate the honesty.

We’ve checked your order and can confirm it was placed on Saturday 24th May and we shipped it with full tracking on Tuesday 27th May just one working day later. Everything was processed on time from our side and we did everything right in terms of dispatch and communication.

Unfortunately, it looks like Royal Mail has had an issue with the parcel and the delay is down to their service, not ours. That said, we completely understand your frustration and while it’s out of our control, we will always put things right.

We’ve already processed a full refund for your order and you should see that back in your account shortly. Our customers are at the heart of what we do and we’ll always take responsibility to make things right when things don’t go to plan, even when the fault lies with the courier.

Thank you again for your support and we hope to serve you better next time.

Kind regards
The MotorLens Team

Vurdert til 1 av 5 stjerner

Never Received Item. No Communication.

Saw their advert on Facebook. Was a little skeptical so I came here. Some good reviews so I felt a little more confident buying from them.
Placed an order after checking the shipping info stating that dispatch was 1-3 working days, shipped by Royal Mail 48 hour tracked and orders received usually around 5-7 business days.
First week passes, no tracking info. Sent an email to find out what’s going on.
No response for a week and no order update.
Tried getting in contact via Facebook. No acknowledgement.
Poor communication, failed to dispatch item, putting them down as one of those Facebook scams.

5. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra MotorLens

Hi Sophie,

We’re really sorry to hear about your experience and appreciate you bringing this to our attention.

We always aim to get back to every customer as quickly as possible, and we’ve searched our system but unfortunately can’t find any order placed under the name Sophie Amarsi. It’s possible your order was placed under a different name or email address.

If you could please email us at support@themotorlens.com, we can look into this straight away and have the issue resolved for you within 24 hours.

Our customers are truly at the heart of everything we do, and we always put right any mistakes where something has gone wrong. We’d love the chance to sort this out properly for you.

Thank you again for your patience and understanding.

The MotorLens Team

Vurdert til 5 av 5 stjerner

Amazing quality

Great quality and I also love the rainbow headlight effects it gives to cars headlights! It really makes the colours stand out and I would definitely recommend!

27. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra MotorLens

Thank you for the great review Owen. Glad to see you're enjoying your MotorLens!

- The MotorLens Team

Vurdert til 1 av 5 stjerner

Shipping

I haven’t gotten it in the mail yet

26. april 2025
Logoen til MotorLens

Svar fra MotorLens

Hi Ethan,

Thanks for taking the time to leave a review. We’ve checked the Royal Mail tracking and can see that your order was successfully delivered, which is why we were a little puzzled by your feedback.

You can view the tracking information here:
https://www.royalmail.com/track-your-item#/tracking-results/LA186703338GB

If there are still any issues with your order, please don’t hesitate to reach out and we’ll be happy to help. Otherwise, we’d really appreciate it if you could update your review to reflect your full experience with MotorLens.

Thanks again for your support.

Best regards,
The MotorLens Team

Vurdert til 5 av 5 stjerner

Really nice 👍🏻

Bought 2 of your products, after not even a week it was delivered in Switzerland. Really fast and really good !
The lens works really nicely 👍🏻
Thanks a lot 💪🏻🔥

16. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

delivery did not arrive

delivery did not arrive, don‘t know if it was delivered to Germany
already contacted several times by email
but on answer so far
would be nice to hear from you

15. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing

Quick delivery. Product is exactly as advertised. Can’t fault them at all. Amazing quality aswell!

18. mars 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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