From the moment I contacted Mortgage Genie and spoke to Lewis Newbould I was inspired with confidence. Lewis did an excellent job of identifying the best product suited to my requirements and circum... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We’ve worked with Rachel Hester at The Mortgage Genie for two properties now, and she has been nothing short of amazing. Her experience is evident in the smart guidance she provides, and she is incred... Vis mer
Selskapet har svart
I cannot be more positive about my experience with Mortgage Genie! When so many other brokers said they couldn't help us because my partner is an agency worker, the team at Mortgage Genie stepped in a... Vis mer
Eoin Horisk was our advisor and he was absolutely brilliant. He helped us navigate an extremely complicated re-mortgage. Even though our costs are going up due to rising interest rates, the increase w... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
The Mortgage Genie specialises in all Mortgage & Insurance needs. With access to 90+ online lenders we ensure you always get the best deal.
Kontaktopplysninger
The Grainger Suite, Dobson House, The Regent Centre, NE3 3PF, Newcastle Upon Tyne, Storbritannia
- 01915809890
- hello@themortgagegenie.co.uk
- themortgagegenie.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Best advisor
Eoin at The Mortgage Genie is hands down the best and most helpful advisor I have ever used. He sorted us out with the best deal and we are saving a fortune monthly. I will be recommending him to anyone I know who is moving

Svar fra The Mortgage Genie
Absolutely outstanding service
Absolutely outstanding service. James our advisor is so communicative and helpful. We didn’t have the most straightforward application and he was so tentative and helpful right the way through the process. We also had contact with Samantha who was equally helpful, no questions were too much trouble for either and we are so grateful for the help they have given us. Couldn’t fault them in any way! Would highly recommend.

Svar fra The Mortgage Genie
Tom and the team are excellent. Would highly recommend
Tom Clarke has been fantastic from the start. After speaking with various other companies I would now only use The Mortgage Genie in future to find me my mortgage. Tom is extremely knowledgeable has been really helpful and easy to speak to throughout the whole process. I will definitely be recommending to friends and family in the future.

Svar fra The Mortgage Genie
Excellent service and a great deal
Tom from The Mortgage Genie has been absolutely excellent. He was flexible with his time and gave us all the required details and found us an excellent deal. Prior to exchange and completion he was also able to answer queries and was still happy to help in any way he could. I would highly recommend to anyone looking to get a new mortgage.

Svar fra The Mortgage Genie
Franco was brilliant and patient
Franco was brilliant and patient. Thoroughly recommend him and mortgage genie. Had to keep changing mortgages and he helped massively. Will defo use again

Svar fra The Mortgage Genie
I feelnlike I am being looked after…
I feelnlike I am being looked after very well. All staff are very helpful and polite.

Svar fra The Mortgage Genie
I had a very excellent service
I had a very excellent service. Tom Clark from the moment of mortgage in principle to us getting the offer was very helpful and found solutions

Svar fra The Mortgage Genie
As efficient as it gets
In a 2 minute call, Tom understood our needs and provided the overview of the market we were looking for - where other brokers would begin a tedious series of questionnaires and phone calls.
Anything we needed during the renewal was only a quick email away, and was always carried out accurately and efficiently.
Overall, far easier than our previous experience of dealing directly with the lender, and with cashback on top. Wouldn't hesitate to use The Mortgage Genie again.

Svar fra The Mortgage Genie
Excellent service
James was excellent, clearly explained the options to us, listened to our preferences and found us 2 great products that met all our needs. Would thoroughly recommend The Mortgage Genie.

Svar fra The Mortgage Genie
Professional and Efficient.
Very professional and Efficient.
I would like to thank Franco and Samantha for their help during the process especially as this was my first mortgage and I had so many questions.

Svar fra The Mortgage Genie
Efficient, effective and polite
The company were great, they kept in contact and both Franco and Sam were very polite and friendly. As well as professional. We got our mortgage relatively stress free keep up the great work.

Svar fra The Mortgage Genie
Don't believe their cashback promise
Service was fine in the beginning as my application is fairly simple for them I guess. They promised cashback for applying through them and for recommending friends to them, but I never get the cashback from my successful application and from recommending my friend to apply through them. Tried to contact them a few times for this matter, but never get any response. If your application is straightforward, just apply it yourself to save a few hundred quid.

Svar fra The Mortgage Genie
DO NOT USE THIS BROKER -
I contacted this company for a remortgage quotation for a BTL. The agent took the basic details and provided me with a product which looked good. When I was about to apply for the product I get an email from the broker telling me that the product is not for BTL but a residential only product, and he now offers me another product which is very expensive in comparison. I ended up wasting time and effort and now have to start the search again. This is blatant cheating to get all confidential information and not offering me the promised product on the market. I suppose not all brokers do this- but I surely found the wrong one here. Please do not use this company, and save yourself money and peace of mind.

Svar fra The Mortgage Genie
Don not spend time with them
My mortgage has been declined in May 22 and found this company on the internet.
I have liaised with them, explained all my case with all details. The guy on the phone said "the broker you have used before is not good at all, they don't know anything. Don't worry I will find you a mortgage"
Then I have spent so much time with them, send all documents etc. And the next day he called and said "Due to the scenario I am unable assist." I have asked what is the blockage do you think and he said "due to the company policy I cannot share the reason with you" !! And after that point, he saw very rude.
Then I have found myself a real broker, and get my mortgage in one week.
If you have a rather complex case, don't spend time with them and find yourself a real broker who can direct you to the correct lender..
Really go the extra mile
Although our house move ultimately fell through for other reasons, James and Josh at Mortgage Genie went the extra mile and spent a lot of time with HSBC to ensure that my mortgage rate was secured during a crazy period in the market. I am really grateful for their service and I would not hesitate to use Mortgage Genie again the next time I need a mortgage broker.

Svar fra The Mortgage Genie
Excellent service and communication
Excellent service and communication. With rates changing quickly, James found us a great deal at short notice before further changes happened. Overall would definitely recommend.

Svar fra The Mortgage Genie
Great remortgage service
I was very impressed by the speed and quality of the team and Mortgage Genie.
I put in my initial info early in the morning as I had become frustrated by my previous broker being slow and was contacted mid morning to let me know that the product they recommended was about to be pulled. This was the same product my previous broker had recommended.
They guided me through getting all of the paperwork sorted in time for the deadline saving me a significant sum on my mortgage. The other company emailed a few days later saying I'd missed out on the mortgage but had failed to give me a heads up on it.
The support through the process was excellent with both Jake and Sam being incredibly clear what was needed from me and by when.
I would happily use them again.

Svar fra The Mortgage Genie
Incredibly good service
Incredibly good service! Would highly recommend
Excellent service from Richard at…
Excellent service from Richard at Mortgage Genie, couldn’t do enough to help and we got a great rate, very happy customers
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.