Absolutely nothing wrong with the product or the service, just the courier used who lost the package. This was very quickly resolved by another one being sent out and delivery refunded. Thank you
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My Husband & now my Sons adores these so much I keep have been coming back on any occasion there is to celebrate they are well wrapped so nobody knows what’s inside
Don't know much about the product as it's still not arrived even though I paid nearly fiver for faster delivery last Thursday, described as 1-2 days on the website. Feel a bit let down, no comms... Vis mer
I was a bit disappointed with the flavours, I had the selection box & would not have chosen the chocolate or coconut but was willing to try it. The chocolate was bland, coconut ok, passion fruit disap... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Our handcrafted Marshmallows are made from the finest ingredients in grown-up flavours with a french, soufflé-like texture.
Kontaktopplysninger
Unit 23, Springfield Mill, Farsley, LS28 5LY, Leeds , Storbritannia
- themarshmallowist.com
4,5
Enestående
441 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great delivery best tasting…
Great delivery best tasting marshmallows I have tasted
24. november 2025
Excellent customer service and…
Excellent customer service and incredible products and packaging!.. Great for Christmas gifts!!
17. november 2025
Love the product the latest purchase is…
Love the product the latest purchase is for a very special uncle who has a sweet tooth. He’s going to love the cakes as much as I do!
17. november 2025
Goods arrived when promised
Goods arrived when promised. Well presented and of course they taste wonderful
17. november 2025
Great experience of ordering and packaging
I actually can’t comment as yet on the product as it’s for Christmas. However the website , and selection, is fantastic. It was well packaged and arrived very quickly . So far I am exceptionally happy .
17. november 2025
Flavours are wonderful
Flavours are wonderful. Presentation box is beautiful just a lovely present for Christmas
17. november 2025
Fabulous product
Fabulous product, always amazing. Lovely packaging and presentation
17. november 2025
Not sure the extra delivery charge is worth it?
Don't know much about the product as it's still not arrived even though I paid nearly fiver for faster delivery last Thursday, described as 1-2 days on the website. Feel a bit let down, no comms other than a thanks for your purchase. Purchased as a gift for someone who is leaving for London today so feel a bit let down TBH.
A few issues with the couriers but eventually resolved by Oonagh, many thanks. My wife opened the Christmas selection and wow so impressed, beautiful presentation and I'm reliably informed the best marshmallow she's ever tasted and she's an expert. My daughter has returned from London and is in full agreement.
16. november 2025
Anmeldelse skrevet uten oppfordring
This was a repeat order
This was a repeat order, always a special treat to celebrate an important occasion. Very high quality product fast delivery and the best packaging I've seen makes opening the box a wonderful experience. Highly recommended I will be ordering again.
7. november 2025
Halloween teacakes
Order some teacakes from The Marshmallowist, there was a little mix up with the order, but it was sorted out very promptly. The customer service was very good, and the products were very beautiful and tasty
24. oktober 2025
I ordered 1 x treat box but instead…
I ordered 1 x treat box but instead received 2 x boxes of Halloween themed? chocolate covered marshmallows. Very disappointed
However ss soon as Marshmalloeist heard about it they apologised for the mistake and quickly rectified the problem so please order from them!
24. oktober 2025
Svar fra The Marshmallowist
I’m really sorry for the mix-up with your order. We never want anyone to feel disappointed.
We’ll send your Treat Box straight out to you, and please do keep the two boxes you received in error. They’re part of our best-selling teacake collection and we truly hope you enjoy them as an extra treat from us.
Thank you again for your support and for letting us put this right.
Super delicious
I read about the product in Country Living then tasted it when M&S sold it last May for Mother’s Day. Absolutely delicious and so beautifully packed. Bought a bigger version of it with more different flavours to sample as an advent calendar for my daughter in law who lives in Paris. She could not resist to open it straight away and said it was super-delicious ! So so pleased !!!
20. oktober 2025
Excellent and unique products
Excellent and unique products. Never disappointed. Delivery process second to none.
21. oktober 2025
Absolutely gorgeous
Absolutely gorgeous, we’ve had them before and got for a gift this time. Big in size n lovely flavours. Come in lovely box n packages great. Thanks so much x
21. oktober 2025
Great product Great customer service
I've used this company before so I returned to them. The actual product inside were great but I spent quite a lot of money as a Hallow'een gift for a friend & the box was smashed to bits in the post. I didn't have time to send it back and get new ones so had to use my initiative on how to present them.
I suggest to put them in more sturdy outer packaging .
After finding out the issue I had The Marshmellowist team didn't hesitate to get in touch & they kindly sent a replacement set of Hallow'een teacakes.
🙏🏻👻🎃🦇🧙🏻
20. oktober 2025
Svar fra The Marshmallowist
Oh no Justine! Can we send you a replacement box anyway so you have them ahead of Halloween? We would hate for you to be let down! Let me know if you would like them sent to you or to your friend x
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