This is a quality luxury goods provider. I was really impressed with the breadth of choice, as well as the accurate descriptions of products on offer. The delivery to the UK was very fast and response... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Overall a pleasant experience! The Luxury Closet had the Balenciaga Vibram boots I have been looking for, for a long time and at a great price. Boots are in phenomenal condition, if they had the box,... Vis mer
Selskapet har svart
bottega veneta lug bots. Perfect condition (reduce because the box damaged), 550 bucks!! delivered within 7days (dhl which is the best for me). Already working on a 2nd order, sunglasses 🤞.
Selskapet har svart
I’m been selling with this company for many years. This company is totally scam they don’t know how to tell the authenticity. They rejected same items one time and approved them next time. There is no... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
TheLuxuryCloset.com is a fast growing online market platform that buys, sells, and consigns personal luxury goods, at a discounted price. The Luxury team maintains brand and item integrity with the assurance of authenticity. TheLuxuryCloset.com is the first of its kind in the GCC region in terms of size, market reach and scalability. All items can be shipped worldwide, with cash on delivery available in the UAE. For more information please visit www.theluxurycloset.com.
Free returns within the GCC-region
The Luxury Closet offers you 100% satisfaction on purchasing from our site
This is why we offer a generous 3 day return policy. If you are not satisfied with the item when you receive it, we will offer you your money back. Please see below for returns process and terms and conditions. Please find more information here: http://theluxurycloset.com/site/returns
Kontaktopplysninger
R-10, Q east Mall, Al Quoz 3, Dubai, UAE - 502626, -, Dubai, USA
- +971 800 589
- info@theluxurycloset.com
- theluxurycloset.com
4,3
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 77 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Highly Recommended!!
Highly Recommended!!
I'm extremely happy with my purchase of the Rolex Watch, my First It was shipped fast and reached me in time despite the additional checks and documentation required by customs. Their team was always spot on in helping me clear the parcel. The watch is in perfect condition. I think I've found the right seller to shop from.
14. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Luxury Closet
Dear Kabzinski,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Bad experience
I wore the shoes for only two days, after which the outer sole suddenly detached. Upon inspection, it became clear that the inner layer was old, worn out, and crumbling into a powder-like substance. Additionally, the shoe repair technician informed me that the shoes were very old and that the inner cork material had deteriorated, indicating that the shoes were not in new condition at the time of purchase.
16. mars 2026
Svar fra The Luxury Closet
Dear Abrar,
I see that our support team has reached out to you and worked to resolve the matter.
We hope the solution provided has addressed your concerns satisfactorily and that your overall experience has improved. If you feel your issue has been resolved, we would truly appreciate you taking a moment to reflect on your recent experience.
Your feedback means a great deal to us.
Best Wishes,
TLC
The worst platform
The worst platform, team and management. Never will think about it!👎🏻👎🏻👎🏻
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Luxury Closet
Dear Maryam,
We were unable to locate your details in our system based on the information available.
Please contact us at info@theluxurycloset.com with more information about your visit so we can look into what happened. We’ll be happy to review this further.
Best Wishes,
TLC
Unique Items
Luxury Closet has items that I haven't been able to find anywhere else. Good communication and fast delivery to the U.S.
16. mars 2026
Svar fra The Luxury Closet
Dear Renee,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Cancelled purchase
I payed for a bag then I read all negative reviews and cancelled my purchase because I was scared. I then re- read all reviews and noticed many of them are custom problems related. In my opinion the shop, which clearly stated customs duties are to be payed to courier, hansn't any fault about that and those negative reviews are pretty unfair. Its your responsibility to check how much YOUR COUNTRY charges for imports. I was well aware Italian custom charges 30% of the price (which also includes the shipping cost). That said, after I cancelled my order I was refunded in 2 hours on my account. For this experience I'm giving 5 stars and I am now regretting having cancelled the purchase. If i were theluxurycloset I'd ask trustpilot to delete all negative reviews strictly related to custom duties because they are unfair and nasty. Also, if you return your item , TLC cannot be responsible of refunding you the custom duties you paied! The money was taken by the destination contry Government so you need to ask refund to your custom office. I have been refunded by custom once, when I returned a ring to Japan by proving the item was returned.
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Luxury Closet
Dear Marina,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
I recently purchased a pre-owned LV bag…
I recently purchased a pre-owned LV bag from The Luxury Closet. It’s as new as a brand new one. Highly recommend😍
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Luxury Closet
Dear Tanisha,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
The experience was surprisingly…
The experience was surprisingly pleasant. The ordered items arrived within three business days and were better than the photos.
16. mars 2026
Svar fra The Luxury Closet
Dear Kindle,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Svar fra The Luxury Closet
Dear Asma,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Svar fra The Luxury Closet
Dear Sian,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Very great service on time delivery and…
Very great service on time delivery and quick response when emailed
6. mars 2026
Svar fra The Luxury Closet
Dear Shaunda,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
The Luxury Closet set an amazing pre loved market industry standard.
I have been shopping with The Luxury Closet since 03/25 and it has been an amazing experience. I am a huge fan of Aspinal of London, one of the best quiet luxury brands on the market and The Luxury Closet has some of the most beautiful pre loved Aspinal products at great prices. But what's amazing of all is the customer service is the best in the industry, I'm here in New York, USA & and a Luxury Closet customer service representative called all the way from Dubai, UAE to make sure I was happy with my latest purchase. They are incredible!
4. mars 2026
Svar fra The Luxury Closet
Dear Marian,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Highly recommended
I had a really good experience with The Luxury Closet. Buying luxury items online can sometimes feel risky, but their team made the process feel quite reassuring. The item I ordered arrived well packed and exactly as described, which honestly made me feel confident about shopping with them again.
What I appreciated the most was their customer support. Whenever I had a question, the team responded politely and tried their best to help, which made the whole experience feel much more personal rather than just another online purchase.
Overall, if you're someone who loves luxury pieces but also appreciates fair pricing and good service, The Luxury Closet is definitely worth checking out.
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Luxury Closet
Dear Swati,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Why am I being charged a $88 duty…
Why am I being charged a $88 duty payment fee from DHL to have my package delivered 537773 I'm not paying this so I would like a refund nowhere on your website does it state anything about a duty fee this is ridiculous
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Luxury Closet
Dear Charlotte,
I see that our support team has reached out to you and worked to resolve the matter.
We hope the solution provided has addressed your concerns satisfactorily and that your overall experience has improved. If you feel your issue has been resolved, we would truly appreciate you taking a moment to reflect on your recent experience.
Your feedback means a great deal to us.
Best Wishes,
TLC
Thanks very well packed and described
Thanks very well packed and described. I will be back again
2. mars 2026
Svar fra The Luxury Closet
Dear Joeli,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Svar fra The Luxury Closet
Dear Julien,
Merci beaucoup pour votre aimable retour!
Nous nous efforçons de ravir nos clients et de dépasser leurs attentes ; nous sommes ravis d’avoir été à la hauteur pour vous.
Encore une fois, merci d’avoir choisi The Luxury Closet. Nous espérons avoir le plaisir de vous servir à nouveau très bientôt.
Cordialement,
TLC
Very simple, but excellent value
Very simple, very fast. No fuss. And my PS bag is as described: excellent condition. Also happy with the price. Would definitely buy again.
5. mars 2026
Svar fra The Luxury Closet
Dear KM,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Svar fra The Luxury Closet
Dear Alaa,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
The prices are very reasonable compared…
The prices are very reasonable compared to The realreal and Fashionphile. The information and pictures regarding the handbags are very accurate. Both handbags I bought were in almost perfect condition, even though the description stated condition as Fair. The items are sent on time and packaged with care.
4. mars 2026
Svar fra The Luxury Closet
Dear Bea,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
خدمة سيئة جدا جدا بعد شرائي اسورة بمبلغ…
خدمة سيئة جدا جدا بعد شرائي اسورة بمبلغ ١٩٠٠٠ الف ريال تم ارسالها لي بعطل مصنعي في القفلومن ثم تواصلت مع خدمة العملاء في الواتس اب ليطلبو مني تصوير العطل ..وتم ذلك ليردو علي اليوم المقبل وكان ردهم بما معناه انني اكذب عليهم ويشككون في مصداقيتي وليس على التفنن في ارضاء العميل .. وهذا عيب جدا في شركة فخمة مثل هذه الشركة الضخمه وللان لازالو يرفضون ارجاعها بسبب المبلغ الاضافي في الترجيع والتوصيل
وليس التفكير في ارضاء العميل
نوعا ما اصحبت هذه الشركة لا تسوى للاسف
يعملو اي شي ليماطلو العميل ويسلموه الحاجه وبعدها فيه عطل او المقاس صغير يقولو له good luck دبر نفسك
4. mars 2026
Always had a bad deal
2. mars 2026
Svar fra The Luxury Closet
Dear Shakil,
I see that our support team has reached out to you and worked to resolve the matter.
We hope the solution provided has addressed your concerns satisfactorily and that your overall experience has improved. If you feel your issue has been resolved, we would truly appreciate you taking a moment to reflect on your recent experience.
Your feedback means a great deal to us.
Best Wishes,
TLC
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