This is a quality luxury goods provider. I was really impressed with the breadth of choice, as well as the accurate descriptions of products on offer. The delivery to the UK was very fast and response... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Overall a pleasant experience! The Luxury Closet had the Balenciaga Vibram boots I have been looking for, for a long time and at a great price. Boots are in phenomenal condition, if they had the box,... Vis mer
Selskapet har svart
bottega veneta lug bots. Perfect condition (reduce because the box damaged), 550 bucks!! delivered within 7days (dhl which is the best for me). Already working on a 2nd order, sunglasses 🤞.
Selskapet har svart
I’m been selling with this company for many years. This company is totally scam they don’t know how to tell the authenticity. They rejected same items one time and approved them next time. There is no... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
TheLuxuryCloset.com is a fast growing online market platform that buys, sells, and consigns personal luxury goods, at a discounted price. The Luxury team maintains brand and item integrity with the assurance of authenticity. TheLuxuryCloset.com is the first of its kind in the GCC region in terms of size, market reach and scalability. All items can be shipped worldwide, with cash on delivery available in the UAE. For more information please visit www.theluxurycloset.com.
Free returns within the GCC-region
The Luxury Closet offers you 100% satisfaction on purchasing from our site
This is why we offer a generous 3 day return policy. If you are not satisfied with the item when you receive it, we will offer you your money back. Please see below for returns process and terms and conditions. Please find more information here: http://theluxurycloset.com/site/returns
Kontaktopplysninger
R-10, Q east Mall, Al Quoz 3, Dubai, UAE - 502626, -, Dubai, USA
- +971 800 589
- info@theluxurycloset.com
- theluxurycloset.com
4,3
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 77 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Beautiful second hand designer bags
Beautiful bags. Real pictures. Prompt delivery of beautifully presented parcels. Very happy with TLC.
6. mai 2026
Svar fra The Luxury Closet
Dear Nishaan,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
The product was perfect and delivered…
The product was perfect and delivered quickly. However I was disappointed that I had to pay $80 for import fees to DHL
5. mai 2026
Svar fra The Luxury Closet
Dear Customer,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
The item was like new as per…
The item was like new as per description. Record time on delivery.
1. mai 2026
Svar fra The Luxury Closet
Dear Raquel,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Svar fra The Luxury Closet
Dear Paulina,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Great customer service
4. mai 2026
Svar fra The Luxury Closet
Dear Kattia,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
It’s a reliable online retailer of pre…
It’s a reliable online retailer of pre loved luxury items and I had a very smooth experience with purchasing and returning pieces that didn’t fit. If you are into vintage or pre loved fashion, this is good place to shop.
3. mai 2026
Svar fra The Luxury Closet
Dear Marina,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Extremely satisfied with the product…
Extremely satisfied with the product and services
4. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Luxury Closet
Dear Bhaskar,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Svar fra The Luxury Closet
Dear Denia,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
De pijpen van de broek zat een plint…
De pijpen van de broek zat een plint waardoor de pijpen wel 10 cm te kort waren. Toen ik de omslag eruit had gehaald was de lengte normaal.
2. mai 2026
My experience with this company has…
My experience with this company has been one of the most stressful and disappointing customer experiences I’ve had in Dubai.
I entrusted them with one of my designer items, expecting professional handling and transparency. Instead, I spent the last 3 months dealing with delays, poor communication, missing item accessories, and repeated follow ups just to recover my item in the condition it was originally delivered.
After multiple failed attempts to resolve the situation fairly, I felt pressured to accept approximately 50% of the item’s value simply because I was exhausted from dealing with the ongoing issues and wanted to bring this matter to an end.
I was then told that my payout would be processed on Wednesday. Wednesday passed, then Thursday, and no payment was received. I later received a call saying there were “system issues” with processing the payment. By Friday, I had to follow up again myself because the funds still had not reached my account.
During one phone conversation, I was told that if I removed my Google review, my payout could be increased. I found that deeply concerning and inappropriate.
When I requested proof of payment, I was sent what appeared to be payment details or a payment instruction, not actual confirmation that the funds had been released or received in my bank account.
My experience was extremely disappointing, and I hope the company seriously improves how it handles client property, communication, and payment transparency.
1. mai 2026
Anmeldelse skrevet uten oppfordring
I sold my bag with The luxury closet
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Luxury Closet
Dear Tayne,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Best for reselling good and buying
Best for reselling good and buying
27. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Luxury Closet
Dear Poriya,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Svar fra The Luxury Closet
Dear Customer,
I can see that our support team has been trying to reach out to you and assist in resolving the matter.
However, we were unable to connect with you. We kindly request you to reach out to us via email so we can assist you further.
Best Wishes,
TLC
They were exceptionally in good…
They were exceptionally in good condition, and I love them
2. april 2026
Svar fra The Luxury Closet
Dear Rosalind,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Svar fra The Luxury Closet
Gentile Luigi,
La ringraziamo per il suo gentile feedback!
Ci impegniamo sempre a offrire un servizio che superi le aspettative dei nostri clienti e siamo lieti di esserci riusciti anche nel suo caso.
Ancora una volta, grazie per aver scelto The Luxury Closet. Speriamo di poterla assistere nuovamente presto.
Cordiali saluti,
TLC
Had great experience shopping with them
Had great experience shopping with them
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Luxury Closet
Dear Betty,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
I love my shoes
I love my shoes! I would definitely order again. Completely authentic and worth it!
7. april 2026
Svar fra The Luxury Closet
Dear Elle,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Best shop to buy luxury bags
Best shop to buy luxury bags. It is easy, fast and amazing produts.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Luxury Closet
Dear Bibak,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
Reliable
Clear listings, photos and pricing for products I know and trust are verified - I've bought 5 items so far! Quick delivery to Australia.
7. april 2026
Svar fra The Luxury Closet
Dear Donna,
Thank you for your lovely feedback!
We endeavour to delight our Customers and exceed expectations; we are pleased to have matched it for you.
Once again, thank you for choosing 'The Luxury Closet'. We hope to be of service to you again soon.
Best Wishes,
TLC
No transparency on orders,the customer…
No transparency on orders,the customer needs to know if there is any additional shipping payment due for delivery before placing order thanks!
6. april 2026
Svar fra The Luxury Closet
Dear Madi,
Our team attempted to contact you by phone to assist; however, we were unable to connect with you.
We do understand your concerns; however, please note that customs duties and charges are levied by your country’s government and are beyond our control. These are clearly mentioned in our terms and conditions, as well as during checkout, and may be applicable depending on your country’s regulations.
For further assistance, please reach out to our support team so we can help resolve this, and our team will be happy to assist you.
Best Wishes,
TLC
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.