Bought three (Eurotech) lights as 'Outdoor sensor lights'. Turns out, that the sensor unit has to be bought separately, AND they don't have the sensor unit in stock. So I've bought three lights as s... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I purchased lights from the New Zealand on line shop. At no stage was I made aware that the items are shipped from Australia and that you would be required to pay NZ customs. This has cost an addit... Vis mer
The product suits our home perfectly. The courier who delivered was rough - some parts were missing from the spike kit. Customer service went above and beyond, sending not only the missing parts but a... Vis mer
Really happy with the Sentry Solar LED Coach Post Light. It looks great in the garden and was really easy to install. Great quality for the price, will be buying more in the future.
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
The Lighting Outlet is a lighting superstore located in the Eastern Suburbs of Sydney. We stock the widest range of lighting products under one roof.
Kontaktopplysninger
Beauchamp Road 133-137, 2036, Matraville, Australia
- thelightingoutlet.com.au
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Order arrived in a timely manner
Order arrived in a timely manner. No issues with stock was well packaged and priced.
Would use this company again
Helpful, efficient service and the product is perfect for our needs.
Buyer beware! Scam company
I purchased a floor lamp a few weeks ago, which arrived damaged, faulty and the colour was different to what was advertised online. I contacted them immediately to which they said they would send another one. I told them I don’t want another one as the colour has been misrepresented. They have ignored my last five emails, have kept my money and left me with the damaged product. I’m now down $245, I wish I had read the reviews before dealing with this company. Never again!! they are scammers and best to be avoided. Next step is to report them to the commerce commission and hopefully get a charge back through my Visa debit card.
Shocking company to order from
Shocking company to order from. I waited months for a part order to be received, when I queried this with Lighting Outlet they advised they had emailed me to advise the main light had been discontinued that they had emailed to advise and because they hadn't had a response the sent the part order. I didn't receive their email, but it was like talking to a robot - that didn't matter, because the item had now been delivered - which was a light to compliment the discontinued light so therefore useless without it, all Lighting Outlet were prepared to do was offer a credit less delivery - complete waste of time talking to them, to be honest - I wouldn't order from this company if my life depended on it. The quality of lights pretty poor too.
Highly Recommend
Very user friendly website and very prompt delivery. They are now my go to shop
Great service
Great service, friendly staff, good quality product and fast delivery. Happy customer
Thank you
Wall mounted fan
I ordered a wall mounted fan from the Lighting Outlet recently and it was delivered promptly and in fine condition. The price was very competitive and service overall was what I was expecting. Top marks!
Will shop online here again
Easy to use website and prompt delivery. Wide choice. Would definitely shop online here again.
Concord Pendant Light 2Lt Small in Brass
Excellent product, service and delivery. Highly recommended.
Poor customer service management
Order arrived on time. Shades very poorly constructed and I asked for a replacement. Things went horribly downhill from there. Michele from customer service promises the earth and delivers nothing. Does not return phone calls and emails. Can never be reached because she's 'at the warehouse' where her phone can only be accessed by staff and she can't call customers. Very poor customer service from her and apparently no-one else can make a decision. This has been going on for 2 months. I've had one replacement of the 2 needed. Didn't know what had been sent and when the other will be arriving at my home. Does not have a grip on her job at all. Other staff have tried their best to get her to step up, to no avail.
The customer service of this company is…
The customer service of this company is so bad. We ordered two products 20 days ago, however we have not received any updates . The customer service staff is not helpful , not keeping promise to what she has made . Be aware of this company.
I was looking for a relatively out of…
I was looking for a relatively out of date tube. The lighting outlet got the most comprehensive range and at the best price. Delivery was also quick.
Product was ordered
Product was ordered, delivered within 3-4 days.
We have installed the 3 in 1 exhaust fan and it it working fine.
High quality range of products
High quality range of products. Ordered some downlights and they were delivered quickly, well packed, and what I wanted.
Reliable and fast
Products were as described and arrived quickly.
Positive Experience!
I had a positive experience with The Lighting Outlet.
I received my order for outdoor wall lights approximately one week after placing the order, and the product met my expectations.
I will definitely use them again.
Great service
Great service, product arrived in a timely manner and in great condition. Would definitely recommend the Lighting Outlet and will be using them again. Gordon
Great purchase ,positive all round
Great purchase , The Lighting Outlet was a great online store with a great range and very low pricing, product I’ts now installed above our bed and we are delighted with the product
Their advertise return policy of 30…
Their advertise return policy of 30 days is not a refund as i was led to believe but a store credit valid 6 months only. They advertise one thing on their front page of their website but it is different when you dig and read the fine prints.
Refused return or refund
Refused return or refund. Cheap plastic lantern that would not withstand being outside for long even though advertised as outdoor lighting.
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