It took a while to ship but once it did it arrived very quickly and the sword looks absolutely beautiful on my wall. And the sword display thing looks amazing and was very easy to put together and att... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Von der Bestellung bis zur Lieferung hat es nur wenige Tage gedauert. Es wurde per Mail frühzeitig informiert wo sich die Ware befindet. Die Ware hat die beschriebene Qualität. Alles perfekt gelaufen.... Vis mer
The Knight Vault produces high quality reproduce of TV swords etc . Very quick shipping from Edinburgh. I brought the Direwolf Sword (Series Version) to hang on my living room wall. I love the sword,... Vis mer
Selskapet har svart
I went to the embroidery Craft Knight and it was so amazing! Such an incredible experience, they were so kind and we were greeted with tea and biscuits while we learned how to embroider a gorgeous des... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At The Knights Vault you will find one of the biggest sword collections available anywhere including many unique weapons. From sword replicas inspired by Lord of the Rings or Game of Thrones to Viking and Roman swords and hand made Scottish weaponry. As well as weaponry, we stock a broad range of beautiful handmade Scottish gifts, Lord of the Rings and Game of Thrones memorabilia, and heraldic themed gifts. There is something for everyone backed up with world class service and worldwide shipping.
Kontaktopplysninger
102 West Bow, EH1 2HH, Edinburgh, Storbritannia
- 0800 093 7005
- shop@theknightsvault.com
- theknightsvault.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
A company that looks after its customers
I bought Anduril for my brother's wedding while on backorder. However due to law changes in the UK it took around five months for the new stock to arrive. Throughout, I was kept up to date on what was happening and when the sword finally came available. It was sent to me promptly within a few days of coming back into stock! Even threw in a little gift to say sorry for the delay!
The customer service is excellent, the staff both online and in person are friendly and the item itself is absolutely phenomenal. Will be looking to get something for myself at some point

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Easy web order
Easy ordering off of website and fast response. Shipment was fast. Very satisfied!

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I cannot thank you guys enough…
I cannot thank you guys enough for getting me my sword on time for my wedding. Even though it got lost in the mail it still got here on time. The owners are so sweet and kind. They went out of their way to help me. I'll be posting about it on my tiktok page. So happy it got here. 10/10
Thank you again! -Katrina

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Mark Lehto
Mark Lehto and I have communicated strictly through e-mail, he has been so kind and accommodating!

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Great customer care When asked about my…
Great customer care When asked about my item also great service from the team.

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Nothing is true, except the quality of this sword
Excellent replica, detailed, light, satisfying grip, perfect for cosplays and displays.
10/10
Would recommend.

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Excellent customer service
Excellent communication after a delayed back order, speedy resolution and fantastic service. New order received quickly and a stunning piece
Thankyou

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We stopped at this store while visiting…
We stopped at this store while visiting on vacation. We really loved everything in there and decided when we got home to order something for my husband for his birthday. Very prompt service

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I bought a sword
I bought a sword; it arrived quickly, in perfect condition, exactly as described, and their communication was excellent.

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Beautiful sword and just seeing how…
Beautiful sword and just seeing how thrilled my husband when he saw it.

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Outstanding!
Outstanding service and what an amazing sword. I have wanted it for years and I am in no way, shape, or form disappointed. The sword is made of quality materials and beautifully crafted. I could not recommend any more!

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Highly recommend, excellent quality sword
This is the second Sword I have bought from the Knight's Vault. I would highly recommend them. Excellent quality sword and came really well packaged and came really quickly once dispatched. I ordered this one on back order and received regular email updates with the estimated time of arrival. There was even a little gift inside which is very much appreciated. Will definitely be ordering more in the future from them.

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Wonderfully kind people here
Wonderfully kind people here. Very pleased with my purchase.

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Horrendous delivery time - 5 months!
Sword itself came exactly as described.
My issue was with the ridiculously long wait time for this product. Originally ordered on December 1st with the knowledge that this wouldn’t be here in time for Xmas, I was fine to wait until the estimated Jan/Feb date. I waited months with very little communication from the team here, only ever giving myself updates when I prompted them to. They asked if I wanted to proceed with my order or pick something as from their stock, I waited as they still wanted me to pay an additional £80 for a different product! Finally arrived last week (8th of May I believe) with no sort of compensation for an over 5 month long wait time.
Like I say the product was exactly how it appeared, but not worth waiting nearly half a year…

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Good service
Delivery took a while, but they did email me to ask if I was okay with this. The product arrived in good condition, and has made its recipient a very happy person

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Fantastic customer service
Fantastic customer service, emailed with updates on lead time. Product is well made and packaged well.

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When we ordered the item
When we ordered the item, we got a email saying its out of stock would we like our money back or wait till it came back in stock. You are great at keeping us informed. The item was well packaged. You are brilliant thank you will be definitely buying more items from you.

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Great Quality Item
Great customer service, fast shipping! I received the package and was well received. The Scottish Dirk was great quality, very satisfied with this purchase!

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