The Knights Vault Anmeldelser 

608
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

It took a while to ship but once it did it arrived very quickly and the sword looks absolutely beautiful on my wall. And the sword display thing looks amazing and was very easy to put together and att... Vis mer

Vurdert til 5 av 5 stjerner

Von der Bestellung bis zur Lieferung hat es nur wenige Tage gedauert. Es wurde per Mail frühzeitig informiert wo sich die Ware befindet. Die Ware hat die beschriebene Qualität. Alles perfekt gelaufen.... Vis mer

Vurdert til 5 av 5 stjerner

The Knight Vault produces high quality reproduce of TV swords etc . Very quick shipping from Edinburgh. I brought the Direwolf Sword (Series Version) to hang on my living room wall. I love the sword,... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I went to the embroidery Craft Knight and it was so amazing! Such an incredible experience, they were so kind and we were greeted with tea and biscuits while we learned how to embroider a gorgeous des... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Suvenirbutikk
  2. Samlerbutikk

Skrevet av virksomheten

At The Knights Vault you will find one of the biggest sword collections available anywhere including many unique weapons. From sword replicas inspired by Lord of the Rings or Game of Thrones to Viking and Roman swords and hand made Scottish weaponry. As well as weaponry, we stock a broad range of beautiful handmade Scottish gifts, Lord of the Rings and Game of Thrones memorabilia, and heraldic themed gifts. There is something for everyone backed up with world class service and worldwide shipping.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

608 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(608)

66 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

A company that looks after its customers

I bought Anduril for my brother's wedding while on backorder. However due to law changes in the UK it took around five months for the new stock to arrive. Throughout, I was kept up to date on what was happening and when the sword finally came available. It was sent to me promptly within a few days of coming back into stock! Even threw in a little gift to say sorry for the delay!

The customer service is excellent, the staff both online and in person are friendly and the item itself is absolutely phenomenal. Will be looking to get something for myself at some point

18. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra The Knights Vault

Thank you for your review, Matt! ⚔️ We really appreciate your patience & understanding, we're happy the sword arrived safely! Hope your brother loved it, and would love to help you find something for yourself when the time comes!

Vurdert til 5 av 5 stjerner

Easy web order

Easy ordering off of website and fast response. Shipment was fast. Very satisfied!

18. juli 2025
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Svar fra The Knights Vault

Thanks so much, David! I'm glad you found the ordering process easy and that everything got to you quickly ⚔️

Vurdert til 5 av 5 stjerner

Arwen's Necklace

Great piece and quick delivery. Very happy with it

19. juli 2025
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Svar fra The Knights Vault

Thanks so much, Anthony! Really glad you are happy with the piece and the quick delivery ⚔️

Vurdert til 5 av 5 stjerner

I cannot thank you guys enough…

I cannot thank you guys enough for getting me my sword on time for my wedding. Even though it got lost in the mail it still got here on time. The owners are so sweet and kind. They went out of their way to help me. I'll be posting about it on my tiktok page. So happy it got here. 10/10

Thank you again! -Katrina

16. mai 2025
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Svar fra The Knights Vault

Thank you so much for your kind words, Katrina! We’re so happy your sword arrived on time and that we could help make your wedding day even more special. It was our pleasure to assist you, and we’re grateful for your patience and understanding throughout the process! ⚔️
Wishing you all the best in your new chapter, and we can’t wait to see your TikTok post!

Vurdert til 5 av 5 stjerner

Mark Lehto

Mark Lehto and I have communicated strictly through e-mail, he has been so kind and accommodating!

25. mai 2025
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Svar fra The Knights Vault

Thank you, Micque! ⚔️

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent communication after a delayed back order, speedy resolution and fantastic service. New order received quickly and a stunning piece
Thankyou

28. mai 2025
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Svar fra The Knights Vault

Thank you for your kind words, Sara! We’re glad we could resolve the delay quickly and that you’re happy with your order. Appreciate your support! ⚔️

Vurdert til 5 av 5 stjerner

We stopped at this store while visiting…

We stopped at this store while visiting on vacation. We really loved everything in there and decided when we got home to order something for my husband for his birthday. Very prompt service

28. mai 2025
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Svar fra The Knights Vault

Thank you, Amanda! We’re so glad you enjoyed your visit and chose to order from us again. Thanks for your kind words, we hope your husband loves his birthday gift! ⚔️

Vurdert til 5 av 5 stjerner

I bought a sword

I bought a sword; it arrived quickly, in perfect condition, exactly as described, and their communication was excellent.

28. mai 2025
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Svar fra The Knights Vault

Thank you, Robert! Glad to hear your sword arrived quickly and in good condition. Appreciate your feedback and happy you’re pleased with the experience! ⚔️

Vurdert til 5 av 5 stjerner

Outstanding!

Outstanding service and what an amazing sword. I have wanted it for years and I am in no way, shape, or form disappointed. The sword is made of quality materials and beautifully crafted. I could not recommend any more!

21. mai 2025
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Svar fra The Knights Vault

Thank you, Ellis! We’re so happy the sword exceeded your expectations and we really appreciate your recommendation! ⚔️

Vurdert til 5 av 5 stjerner

Highly recommend, excellent quality sword

This is the second Sword I have bought from the Knight's Vault. I would highly recommend them. Excellent quality sword and came really well packaged and came really quickly once dispatched. I ordered this one on back order and received regular email updates with the estimated time of arrival. There was even a little gift inside which is very much appreciated. Will definitely be ordering more in the future from them.

16. mai 2025
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Svar fra The Knights Vault

Thank you for your continued support, Zoe! We’re so glad to hear you’re happy with the quality, packaging, and updates. That little gift is our way of saying thanks <3 looking forward to helping with your future orders! ⚔️

Vurdert til 1 av 5 stjerner

Horrendous delivery time - 5 months!

Sword itself came exactly as described.

My issue was with the ridiculously long wait time for this product. Originally ordered on December 1st with the knowledge that this wouldn’t be here in time for Xmas, I was fine to wait until the estimated Jan/Feb date. I waited months with very little communication from the team here, only ever giving myself updates when I prompted them to. They asked if I wanted to proceed with my order or pick something as from their stock, I waited as they still wanted me to pay an additional £80 for a different product! Finally arrived last week (8th of May I believe) with no sort of compensation for an over 5 month long wait time.

Like I say the product was exactly how it appeared, but not worth waiting nearly half a year…

8. mai 2025
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Svar fra The Knights Vault

Thank you for sharing your experience, Yasmin. We’re so sorry for the long wait and lack of proactive communication. We understand how frustrating this must have been, especially without any compensation for the delay. We really appreciate your patience and will use your feedback to improve our service going forward. If there’s anything we can do to make this right, please don’t hesitate to reach out ⚔️

Vurdert til 4 av 5 stjerner

Good service

Delivery took a while, but they did email me to ask if I was okay with this. The product arrived in good condition, and has made its recipient a very happy person

7. mai 2025
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Svar fra The Knights Vault

Thank you so much for your understanding! We’re glad the product arrived safely and made the recipient happy. Appreciate your patience and kind words ⚔️

Vurdert til 5 av 5 stjerner

Fantastic customer service

Fantastic customer service, emailed with updates on lead time. Product is well made and packaged well.

1. mai 2025
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Svar fra The Knights Vault

Thank you for the 5 stars, Rebecca! Glad to hear you appreciated the updates and are happy with the quality and packaging ⚔️

Vurdert til 5 av 5 stjerner

When we ordered the item

When we ordered the item, we got a email saying its out of stock would we like our money back or wait till it came back in stock. You are great at keeping us informed. The item was well packaged. You are brilliant thank you will be definitely buying more items from you.

1. mai 2025
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Svar fra The Knights Vault

Thanks so much for the 5 stars, Libby! We’re glad you felt informed throughout and that your item arrived in great condition. We look forward to assisting you with your next order! ⚔️

Vurdert til 5 av 5 stjerner

Great Quality Item

Great customer service, fast shipping! I received the package and was well received. The Scottish Dirk was great quality, very satisfied with this purchase!

19. april 2025
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Svar fra The Knights Vault

Thank you, Blake! So glad to hear you’re happy with the Scottish Dirk and our service. Appreciate your support ⚔️

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