If there is one thing that I appreciate in a company and the people that work there, it is competency. And the guys at HOK are just that at the highest level. They were extremely responsive and quick... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered the colognes first and was pleasantly surprised by the comparison scents. Then I ordered the body butter to layer my new scents. They sent scent less body butters???? I emailed and got escal... Vis mer
I ordered their scent bundle with Visionary, Satin 33, Savage, and Aurelius. I also had 5ml samples of the original fragrances to compare them side by side. Theirs don't come close. They smell... Vis mer
I purchased a new product line from HOK that wasn't quite ready for prime time (they have since pulled it). I wasn't expecting anything from them, but I did reach out and provide feedback as I did... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Being they had a zero on here this is a…
Being they had a zero on here this is a scam don’t send your money to them at all I made a order 3 weeks ago and still haven’t gotten my items they keep saying they don’t have to right address or the right tracking number or the right item number which is being given THIS IS A SCAM!!!!!!! Until I receive my money or items I will say this same thing on every website until I get my items or money back not partial all of my money back
I ordered three bottles and received…
I ordered three bottles and received them in a few weeks. One of the bottles was incorrect however they rectified this quickly.
I really enjoyed the opportunity to trying your great cologne product
I really enjoyed the opportunity to try this cologne. Overall, the scent was pleasant, smooth, and easy to wear, with a distinctive character that developed nicely after application. I also appreciated that it was not overly harsh or overpowering.
Personally, I usually gravitate toward stronger, deeper, and more masculine scents. I initially thought the fragrance was unisex, so I was a little surprised by the scent profile. However, I can see how your fragrance's would appeal to someone who enjoys a sweeter and more versatile scent.
Overall, I appreciated the opportunity to experience the fragrance and would be interested in trying other selections with a bolder, deeper, and more sophisticated scent profile, thank you.
The team treated me with great respect
The team treated me with great respect and there was a problem on the delivery companies side of things and my package was delivered to the wrong location, however the team treated me like a valued customer and took care of it, and my cologne will be here soon, I am very excited to try it out! Great customer service!
Ships fast.. but that's it.
On the positive, the colognes arrived quickly. It's all downhill from there. Notice all the reviews concentrate on customer service and don't brag about the smell? The scent lasts 7-8 hours? Try not even 7 or 8 minutes. 2 minutes really. It's immediately GONE. Spray 4 times, which should choke a room, and get a light smell that's gone almost immediately. I purchased 3 scents, all extremely similar if not identical. If it sounds to good to be true, it most likely is. So no, they aren't similar to the expensive brands as claimed. No, they do not last more than a few minutes and then are undetectable even up close to the applied areas. And the only reason they claim nobody calls on their "money back guarantee" is they ignore or make the return shipping cost to you basically a wash for what you paid, so why bother. Money down the drain. Save yours and just save up for the real deal. You'll be glad you did. I could be halfway to a great scent, instead I got 3 bottles for the garbage.
I have been pleased with their level of…
I have been pleased with their level of customer service. Ryan has been a great support to resolve my issues. As for quality of items, I am happy and i think it is worth the money for offered promotion. I like Crimson 549 Extrait and had no idea what kind of smell I will face but it is pleasant to me and it will last. The Visionary is freshening but won’t stays with me. Delivery time was acceptable but they must use more protective packaging.
The perfumes were priced really well…
The perfumes were priced really well and I was able to upgrade to extrait de parfums for all 3. The shipping did take longer than expected but arrived undamaged. The similarity to the original brands are on point although they do not last as long as I expected, but for the price are well worth the cost. I use them more frequently than I do my original perfumes. A month after my original order I had an unexpected charge for a 2.95 trial subscription. Steven from CS was incredibly fast in responding, polite and professional in refunding me, cancelling future membership subscription and resolving my issue. I appreciated the services. Overall a very good HOK experience.
I purchased the best sellers bundle but…
I purchased the best sellers bundle but only received 2 of the 3 scents, which were amazing, but I reached out to HOK and within minutes they were preparing the missing one for me and sent it out quickly. Very impressed with the speed and friendliness! Would definitely recommend just on customer service!
paid extra money for enhanced version…
paid extra money for enhanced version has no difference it is not as long lasting as it did claim there is no indication on the bottle at all nore long lasting version... Go with other alternatives...
Good customer service the cologne…
Good customer service the cologne doesn't last as long a advertised
Membership Scam Brand - Avoid!
These guys go by multiple names including “thehok” - they use a membership scam where they unknowingly sign you up to a membership and charge you without you knowing or consenting. Type their name into google alongside “fraud” or “scam” and you’ll see a full description of the scam. The cancellation process is convoluted, lengthy and deceptive. Please refer them to consumer affairs, demand they refund you and inform platforms on which they advertise.
I received a product that needed to be…
I received a product that needed to be returned. The company has agreed to replace the product at no additional cost.
Great Service!
The process of getting a replacement was quick and easy HOK definitely takes customer service seriously
My package was delayed and I reached…
My package was delayed and I reached out to customer service and they were able to find my package and verify it was still on its way. Very happy with there help and they were very quick to respond!!! Cant wait to git them and try to leave another review!!
Mixed reviews
Customer service with HOK was excellent: quick, responsive and helpful when I raised my concerns. The perfumes themselves were decent at best, though. The scents were fine, but longevity fell well short of how they're described on the website, fading much sooner than advertised. HOK has offered replacement bottles, which I'm waiting on now. If they perform better, I'll happily update this review. For now, 3 stars: full marks for support, but the product hasn't lived up to it yet.
A great product
A great product, nice customer service. Thanks go to Ryan!
Wanted to exchange 1 or 2 of my bottles but they compromised
Wanted to exchange 1 or 2 of my bottles ordered and was denied but they send me another bottle of my choice for free, so happy with their customer service. They may want to consider their exchange program for unused bottles.
Excellent customer service
Excellent customer service, Handled the issue quickly. I will definitely recommend HOK for future purchases
I ordered the colognes I only received…
I ordered the colognes I only received two of them the other two are gonna be shipped out but the colognes smell so good I’m gonna be buying more soon, I’ve been getting compliments left and right, this is the best dupe scent cologne website you can get from
Hopeful
Was very excited to try HOK because reviews were good. The 2 scents I chose didn't work for me. I couldn't distinguish between the scents. Contacted customer service and within a short time, they offered to replace my order. Hoping for a better experience with the next bottle.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







