I cannot praise the high level of service of this company enough . So rare these days. After making an online order I realised (about an hour later) that I’d ordered the wrong scent of a body wash . N... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was happy with the booking service, delivery and product quality. Just a couple of points. I ordered two of the Musgo colognes. One was with splash style of dispensing and the other was spray atomi... Vis mer
Products arrive promptly, well packed, packaging does not contain polystyrene as far as I can tell, is bio degradable, and can be used for gardening I.e: in plant pots. Items well priced, customer ser... Vis mer
Sceptical at first but after reading all the reviews decided to give it a shot.Must say a memorable experience indeed.From packaging to delivery at my doorstep everything TOP NOTCH.Looking for men gro... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Discover the best men's skincare and male grooming products coupled with outstanding customer service.
Kontaktopplysninger
Storbritannia
- thegroomingclinic.com
4,7
Enestående
214 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great products not available on the…
Great products not available on the high, good prices and fast free delivery.
19. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Grooming Clinic
Thanks for taking the time to leave a review Simon, I'm glad we made you happy =)
Awesome products, great support !!!
Awesome products, great Instant support, extremely friendly and helpful staff! Very fast shipping and fair prices … and although I was afraid that the brexit could cause additional costs there were none. And now they even reduced shipping fees while several prices are cheaper than in EU-Online-Stores! Absolutely trustful website … a must for all men of today who love to try different new fragrances and products that are made for men. And free gifts made my shopping experience complete. Thanks a lot! I‘ll be back! :)
12. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Grooming Clinic
Thanks for taking the time to leave a review Stephan, we pride ourselves on delivering the best experience, so I'm glad we made you smile!
Svar fra The Grooming Clinic
Thank you Zuzana =)
Svar fra The Grooming Clinic
Thank you, Terry =)
Great price and fast delivery
23. februar 2023
Svar fra The Grooming Clinic
Thanks for taking the time to share your experience with us, Guy :)
Fast and helpful!
The Grooming Clinic is one of the only places in the UK that stocks the brand I wanted, and having had a poor experience with another retailer, decided to give TGC a go, given the good reviews. I am thrilled with the service. Really quick to respond and help on chat. And my order was dispatched same day and arrived within 48 hours. Will definitely shop here again and will recommend to others.
27. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Grooming Clinic
I'm glad we made you Smile, Em. Thanks for taking the time out to share your experience =)
Svar fra The Grooming Clinic
Thank you for taking the time to share your experience, Julia! :)
Always great
21. februar 2023
Best Customer Support Ever
This is the best website ever, Genuine products, fast
delivery, and good prices too .
And the best thing is their customer support, they're sooo helpful and collaborative, as well as they're available 24/7 and replying faaaast.
My 2 shipments were refused by the customs authority, and have been returned. They reshipped them for me in 3 shipments without any additional cost.
12. februar 2023
Anmeldelse skrevet uten oppfordring
Excellent customer service from Henry today
I have ordered multiple times from The Grooming Clinic as their prices are the best and delivery is fast.
Today I was having trouble logging in to my account and contacted them to find out what was going wrong. Henry identified that my previous orders were made via their old website and my details had not migrated. He updated my account with previously earned reward points and his responses were quick & very helpful.
I'll continue using their website for ordering my favourite perfumes by Escentric Molecules as they have by far the best customer service and good prices.
12. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Grooming Clinic
It's our great pleasure Hanna =)
Great Place !!
My order was delivered promptly again, this is my third time ordering from this place and I'm yet to have an issue. I tend to try different products each time and they're always competitively priced when I search around online. Would definitely recommend.
4. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Grooming Clinic
Thank you for taking the time to leave a review, Lewis, we're glad we made you smile =)
3 months and still no refund
3 months and still no refund
Royal Mail was unable to deliver my order so it was sent back to The Grooming Clinic. I contacted them and they said they would issue a refund as soon as they received the product back. I have been waiting for three months and have still not received a refund. Would not order anything again.
2. januar 2023
Svar fra The Grooming Clinic
Hello Mirjam.
It's saddening to read your review and we would like to share the true chain of events to reassure anybody who may read it.
We despatched your order on time and Royal Mail attempted to deliver it 48 hours after despatch. Nobody was home so they returned it to your local delivery office for you to collect it, or to arrange for it to be redelivered.
The parcel was never collected by you, and so Royal Mail eventually arranged to return it back to us, the sender. The parcel never was returned to us, yet we still arranged to fully refund your purchase.
I hope this is now resolved to your expectations, and for anybody reading this please rest assured that if something goes wrong with your order will absolutely put it right for you.
With very best wishes
TGC Support Team
First time customer
First time customer but I checked the reviews on here first before ordering a high value item. Fast delivery and it included a free gift! Plus their pricing was the most competitive.
26. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra The Grooming Clinic
Thank you Rachel =)
I ordered from The Grooming Clinic…
I ordered from The Grooming Clinic following a google search for my favourite aftershave, their price could not be beaten!!
I was delighted how quickly it arrived.
Also, they very kindly added some extras to the box! Some well needed bath salts and sample bottle of aftershave too. Made me smile!
I will definitely use these again in the future.
A very happy customer!
29. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra The Grooming Clinic
Thanks for taking the time to leave a review, Brendan =)
Svar fra The Grooming Clinic
It's our great pleasure =)
I could copy and paste the previous…
I could copy and paste the previous comments from Sarah!!!!
Henry - Customer Service was absolutely first class ( unlike Royal Mail - excuse the pun) he went way beyond the call of duty in helping when my wife's perfume wasn't delivered.
He kept me posted of all developments until the package was received.
Would 100% use The Grooming Clinic again.
23. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra The Grooming Clinic
Thank you Paul, it's been our pleasure to help!
Excellent customer service and lovely product
The Grooming Clinic has probably the best customer service I have ever come across. My purchase was unavoidably delayed due to Royal Mail strikes but Henry kept me fully informed and went above and beyond to find out where my package was after RM had held it for over two weeks.
The soap that I bought was perfect and I have no hesitation in highly recommending this company.
15. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra The Grooming Clinic
Thank you for taking the time to leave your review Sarah, I'm glad we made you smile =)
Dette er Trustpilot
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