Absolute waste of time! You speak with a Pharmacist who follows a chart. Conclusion - contact your GP! The irony is not wasted as they are supposed to be a private GP Consultation. Don’t waste your mo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Short notice appt for repeat prescription that would have taken a week on NHS but needed quickly on a Saturday. Excellent service. I got more holistic advice about my health condition in one phone cal... Vis mer
Selskapet har svart
On bank holiday Saturday my husband discovered a rash had come up around a tick bite he had sustained walking in Spain 2 weeks ago. Knowing it was high risk for Lyme disease I knew we had to get antib... Vis mer
Selskapet har svart
I was having a hard time getting a repeat script via NHS which had been stressful, so I made an appointment online with The GP Service. There were some technical issues logging into my account and the... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
In our busy day-to-day lives, more people are finding it difficult to take time off to see their GP or have to wait on average up to 10 working days to see a GP. We at The GP service provide an Online Doctor service to help diagnose and treat common conditions using our on-line consultation platform. Our aim is to provide a safe, discreet and easy journey for patients who are looking for private medical treatment at their convenience and at a cost that people can afford. Our system allows patients to consult with qualified Doctors with a consultation via online assessment questionnaires or through secure video chat. They can then choose to collect their treatment from any Pharmacy registered with our service. The service also allows Doctors at their sole discretion to provide prescriptions where appropriate as well as referral letters and fit notes. For full details and charges, please refer to our Terms and Conditions on this site.
Kontaktopplysninger
Coventry University Technology Park, The TechnoCentre, Puma Way, CV1 2TT, Coventry , Storbritannia
- 024 7745 0727
- support@thegpservice.co.uk
- thegpservice.co.uk
3,8
Bra
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 54 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The best service ever
The best service ever , in less than 24 hours from approved order I was already testing the medication .
What else can I say , you probably got a customer for life .
23. januar 2025
Svar fra The GP Service
We sincerely thank you and deeply appreciate your feedback!
Svar fra The GP Service
Thank you very much ! We appreciate your feedback.
Svar fra The GP Service
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a positive experience with our service and found our doctors to be professional and reassuring.
Svar fra The GP Service
Thank you for your feedback! We're glad to hear everything went smoothly !
The video call was quick and…
The video call was quick and efficient.I was told that I would receive a prescription.The prescription never arrived.I have called back twice and been told the chemist has my prescription,The chemist said they have received nothing.I managed to see my GP thankfully.
15. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra The GP Service
Thank you for your feedback, and we're sorry for the inconvenience caused. We'll review this and get back to you.
Awful Service
Awful service. My GP was 45 minutes late for my appointment, then was on his phone for half of it. When I did eventually have a medicine prescribed to me, I have been unable to collect it from 3/3 pharmacists. When I contacted customer support, they responded quickly and told me they would call my nominated pharmacist; which they never did and I still can't obtain the medication I paid for.
5. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra The GP Service
Dear Ben,
We sincerely apologize for your experience, but we’re glad to inform you that the issue has already been resolved
GP was great, would highly recommend
GP was easy to talk to, knew about all my medication and treated me as an equal when discussing my issues.
7. januar 2025
Svar fra The GP Service
Thank you for your kind words! We're delighted to hear that you felt comfortable and respected during your consultation. Providing personalized and empathetic care is our top priority.
Terrible experience
Terrible experience, completed everything at 8am and payment was taken. Then I was informed at 12.30 it hadn’t worked and I needed to use chrome and make payment, I did this (and had to pay again) and the portal just keeps flagging an error message and taking me back to the front screen. I’ve filled it all in 4 or 5 times now and been emailing customer service and no one will help me. Very stressful when you’re already feeling terrible and can’t understand why they’re happy to keep taking payments but no one will assist me :(
Edit: the reply below is factually incorrect - I have my bank statement (which I’ve sent to them) which clearly shows payment has been deducted twice.
10. januar 2025
Svar fra The GP Service
We’re truly sorry to hear about the difficulties you’ve faced and the stress it has caused. Please note that payments are only processed upon the completion of a consultation. our team is actively reviewing your case to address the issue. Thank you for bringing this to our attention
Excellent service
Excellent service - Dr listened carefully and was clear in his instructions. Highly recommended.
27. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra The GP Service
Thank you very much and It’s our pleasure to assist you!
Quick, Easy, and Helpful Cannabis Treatment
Treat It made it quick and easy to apply for, and receive cannabis treatment - I would highly recommend if you think that cannabis could work as a treatment for you. They have a referral scheme if you wish to refer friends and family too. Their replies over WhatsApp are usually very quick and helpful.
31. desember 2024
Follow up could be better
Only thing that let the experience down was the follow-up after the appointments
18. desember 2024
Svar fra The GP Service
Thank you for your feedback and we really appreciate it !
Advertised as UK Wide - Except Scotland?
Advertised as UK Wide - Except Scotland?
Pretty sure the United Kingdom is Scotland, England, Wales and Northern Ireland.
Avoid!
Re Reply: I’m not confused your staff team are - this is an identified training issue as I was informed via web chat
Scotland isn’t included. I’m sure you will have the transcript to help train your staff member?
PS - In the UK it’s “apologise” 🙄
(Reply has since been edited from "apologize")
3. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra The GP Service
Thank you for your feedback. We’d like to clarify that we do provide our services in Scotland. If there’s been any confusion, we apologise and are happy to assist further.
The consultation and prescription was…
The consultation and prescription was tailored exactly to my needs and finances.I'm very satisfied with the service.
31. desember 2024
Svar fra The GP Service
Thank you for your valuable feedback! We truly appreciate it.
Convenient, efficient + professional and only a couple of hours wai for an online consultation (as opposed to 4 weeks on National Heath!)
Convenient + efficient.
I only had to wait a couple of hours to have an online consultation with a GP (as opposed to 4 weeks at my local NHS surgery!)
The consultation was conducted very professionally and I collected my prescription within a couple of hours of my consultation at my nominated pharmacy.
What a breath of fresh air!!
23. november 2024
HTC vape and cartridges
The doctor explained the medication and how to use the vape and cartridges. Very friendly and helpful service. Looking forward to seeing how it will help my chronic pain
3. desember 2024
Medical cannabis with treat it clinic. Overall they are great when it comes to…
Overall they are great when it comes to medical cannabis, lots of choice and friendly staff from treat it clinic, however the waiting periods between paying for a repeat , getting it authorised by a specialist and waiting for that prescription to arrive at the pharmacy, for them to say the flower isn't in stock and then wait another day or two for delivery is far too long , it's between 7-10 days wait for the patient , if that was rectified then it would be 5 stars on the review.
27. november 2024
Quick initial appointment…
Quick initial appointment but the process slowed after that. Not much communication on progress or any issues I needed to resolve and hard to get in contact. But eventually, it was all approved and the prescribing doctor was very kind and empathetic.
26. november 2024
It was exactly what I needed when I…
It was exactly what I needed when I needed it. Perfect !
26. oktober 2024
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