The Food Market Anmeldelser 

313
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Absolutely fantastic gift hamper, full of tasty treats and cannot wait to enjoy. Very easy to order, tracked delivery and secure packaging (with ice packs!). Customer service has been excellent and ve... Vis mer

Vurdert til 5 av 5 stjerner

What a find this website is! It's like a Borough market online with small local businesses and delicious food products. All are available to browse in one spot. Plus the customer service is the best... Vis mer

Vurdert til 1 av 5 stjerner

I ordered Irish Porter Cheddar cheese and specifically requested an expiry date after Christmas, however, it expires way before Christmas. It also doesn’t look authentic and not the same as photo on t... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I had an issue with what I thought was an undelivered parcel by the expected due date. The communication with Angie at TheFoodMarket was exceptional. It turned out the parcel was delivered, on time,... Vis mer

Informasjon om virksomheten

  1. Matlevering på nett

Skrevet av virksomheten

The Food Market is no longer trading and this profile is not monitored


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

313 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(313)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

Poor service

Placed a small order for the 1st time to check quality etc. Only 1 of the 3 items arrived, so ended up paying more delivery than would have chosen otherwise. Resolved in the end with refund plus postage, which was appreciated but the process has put me off using this company again.

20. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer service

My order was safely delivered today, carefully packed. The communication about out of stock items was great and timely.
Thank you for great customer service.

14. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Disappointing

Disappointing. Delivery arrived with missing items and replacements without prior agreement. They apologised and sorted it in the end, but it took a while and I was left without the gift I’d ordered, therefore had to order something from elsewhere, and the need was over once the right stuff arrived. Annoying and frustrating.

2. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til The Food Market

Svar fra The Food Market

Hi Samantha,

Thank you very much for your review. Once again, we’re truly sorry for the experience you had with our merchant. Per our correspondence with you, this was resolved within 1 working day and you’ve been provided with a refund and redelivery. We always ask our merchants to inform us and our customers in advance if there are any issues or changes with their orders. Your feedback has been discussed with the merchant to ensure this won’t happen again.

We really appreciate you giving us an opportunity to make things right, as we take all reviews seriously. We hope you’ll give us another chance in the future!

Kind regards,
TheFoodMarket.com Team

Vurdert til 5 av 5 stjerner

Highly recommended

Placed an order with these guys and a query arose regarding delivery. Their customer service was impeccable, responding to emails within an hour or so & extremely helpful, safe to say I was very impressed. The product was a gift for a friend who absolutely loved it ❣️

28. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Missing delivery.

It was necessary to contact The food market when a delivery had gone awry. The response was immediate and extremely helpful solving the disappointment without hesitation.

28. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best service ever

This was my first order with the Food Market and was so pleased with the service provided I cannot rate then highly enough. The communication was excellent and I was informed every step of the way as regards my order status. As for the packaging, [my order was for butter] it arrived in the middle of a heatwave in perfect condition thanks to ice packs and special cooling wraps.
I can only say give them a try and you wont be dissapoointed

20. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

service was excellent

Customer service was excellent. Ordered raspberry and redcurrant jam which I have never seen on sale before. It was so tasty. Also tried some different cheeses and was not disappointed. Delivery was very prompt.

26. april 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Faultless service

I really cannot fault the customer service, communication and efficiency of this Company. I'm hard to please so praise indeed.

28. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great products and quick delivery

Great products and quick delivery. Also really valued the prompt service, when one of the suppliers didn’t have stock of what I’d ordered, with the team reaching out to let me know and suggest alternatives for me. Thanks very much.

2. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Personal Customer Service!

Great Personal Customer Service! The technology didn't work perfectly but the owner herself has immediately resolved the issue and the discount code will be refunded. Website and food content completely transparent and easy to find exactly what you want

26. februar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service to a new customer.

I placed my first order - needed some assistance relating to an introductory offer and received swift, clear and customer-focused service.
Happy customer!

9. februar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very Impressed

Great website, easy to navigate too. Great prices and delivery charges, placed my order in the morning and it was shipped same day, I'm impressed. Like that they accept PayPal as well, it's my preferred payment method.

I'll certainly be visiting you again.

9. februar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent!

Excellent, prompt and courteous customer service! I’ve contacted them twice regarding an order and have been completely satisfied on both occasions. My first order is due to arrive earlier than originally stated. I will definitely use them again. Thank you

8. februar 2022
Anmeldelse skrevet uten oppfordring

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