The Edinburgh Boiler Company Anmeldelser 

2 866
•
TrustScore 5 av 5

4,9

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Se hva andre synes

Vurdert til 5 av 5 stjerner

From requesting an app, receiving a very detailed quote, comms to the team to arrange apps and the installation period it was very efficient and professional. The chaps arrived on time, worked relent... Vis mer

Vurdert til 5 av 5 stjerner

Great experience with the Edinburgh boiler company. My install was a complicated one with tight space requirements. Massive thank you to Martin and Sean especially for showing great know how as well a... Vis mer

Vurdert til 5 av 5 stjerner

The Edinburgh Boiler Company has recently fitted a heat pump and new radiators to my home I can fully recommend this company I would like to thank Colin who did the initial survey Kaitlin and... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The whole process from getting the quote to booking the installation date right through to the completion was seamless. The other great part was how informed I was kept throughout. 10/10 for customer... Vis mer

Informasjon om virksomheten

  1. Gassinstallasjon
  2. også i
  3. Gasselskap
  4. Klimaanleggtjenester
  5. Leverandør av varmtvannsbeholdere
  6. Solenergientreprenør

Skrevet av virksomheten

Diamond accredited installers with both Ideal Boilers and Worcester Bosch, as well as being WHICH Trusted Traders, we're a company you can rely on to get a new boiler, solar or heat pump installed the right way.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,9

Alle anmeldelser

(2 866)

334 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

An excellent company

An excellent company to deal with. Good clear communication, experienced and knowledgeable engineers who removed and installed a new combi boiler. We have used the Edinburgh Boiler Co. twice now, in both our old and new properties.

14. juli 2026
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Thank you so much for your fantastic review and for choosing The Edinburgh Boiler Company not just once, but twice!

We're delighted to hear you've continued to receive the same high standard of service across both your previous and current home. It's great to know our clear communication and the knowledge and experience of our engineers gave you confidence throughout your new combi boiler installation.

The fact you've trusted us with both properties is a huge compliment and means a great deal to everyone at EBC. Thank you again for your continued support, and we look forward to looking after your heating system for many years to come.

Vurdert til 5 av 5 stjerner

Good…

All the people involved were very polite and helpful Chelsea understood my difficulties and acted appropriately
Like wuse the team that entered my home

8. juli 2026
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Svar fra The Edinburgh Boiler Company

Thank you for taking the time to leave us such a lovely review!

We're delighted to hear that everyone involved in your installation was polite, helpful, and understanding throughout the process. It's especially pleasing to know Chelsea took the time to understand your circumstances and provide the support you needed. We'll be sure to pass your kind words on to her.

We're also glad our installation team made you feel comfortable in your home and delivered the high standard of service we strive for.

Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support.

Vurdert til 5 av 5 stjerner

Solar panels and air source heat pump …

We installed solar panels an air source heat pump with the Edinburgh Boiler Company. They guided us through the process including applying for a grant and made the process straightforward

We were not looking forward to the disruption of getting the heat pump installed but the installation team surpassed our expectations. Scott, Daniel and Shaun worked long days and kept us informed of their progress. Their hard work was appreciated

I have no hesitation in recommending the company

6. juli 2026
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Thank you so much for your wonderful review! We're delighted to hear you had such a positive experience with your solar panel and air source heat pump installation.

It's great to know our team made the process straightforward, from guiding you through the grant application right through to the installation itself. We understand that having an air source heat pump installed can seem like a daunting project, so we're especially pleased to hear the installation team exceeded your expectations.

We'll be sure to pass your kind words on to Scott, Daniel, and Shaun. They'll be delighted to know their hard work, long days, and commitment to keeping you informed throughout the installation were so appreciated.

Thank you once again for your recommendation and for placing your trust in The Edinburgh Boiler Company. We hope you enjoy the comfort and energy savings from your new renewable systems for many years to come! ☀️🏡

Vurdert til 5 av 5 stjerner

I had a full heating system installed…

I had a full heating system installed by the Edinburgh Boiler Company. The job was booked in within a few weeks of being confirmed, the team worked quickly on the day and finished alot faster than expected. Great company, very friendly staff, would highly recommend.

6. juli 2026
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Svar fra The Edinburgh Boiler Company

Thank you so much for your fantastic review!

We're delighted to hear you had such a positive experience with your full heating system installation. It's great to know we were able to get your installation booked in promptly and that our team completed the work even quicker than expected while maintaining the high standards we pride ourselves on.

Your kind comments about our friendly staff and the service you received mean a great deal to everyone at The Edinburgh Boiler Company. Recommendations like yours are the highest compliment we could receive.

Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy your new heating system for many years to come.

Vurdert til 5 av 5 stjerner

First class

Installation date was set, but we had to change it as we could not get accommodation...not a problem, staff were great, re arranged installation date, engineers were first class, all the work was done on time as it was a combi boiler and lots of radiators! Amongst other things. House was left in a good state, and the aftercare so far has been excellent. Would recommend.

19. mai 2026
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Thank you so much for your fantastic review!

We're delighted to hear you had such a positive experience with your full heating system installation. It's great to know we were able to get your installation booked in quickly and that our team completed the work even faster than expected without compromising on quality.

Your kind comments about our friendly staff and the service you received mean a great deal to everyone at The Edinburgh Boiler Company. Recommendations like yours are the highest compliment we could receive.

Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy your new heating system for many years to come.

Vurdert til 5 av 5 stjerner

The entire process from start to finish…

The entire process from start to finish was beyond what was expected. From the initial visit to the boiler being picked up, it was smooth and you wouldn’t even have noticed that they were there, apart from having hot water and heating again.

Would definitely recommend this company to anyone who needs a new boiler or any of their services

8. juli 2026
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Thank you so much for your fantastic review!

We're absolutely delighted to hear that the entire process exceeded your expectations from start to finish. It's great to know everything ran smoothly, from your initial home visit right through to the installation, and that our team completed the work so efficiently and tidily that you hardly knew they were there—other than enjoying your new heating and hot water!

Your recommendation means a great deal to everyone at The Edinburgh Boiler Company. Thank you for placing your trust in us, and we truly appreciate your support. We hope you enjoy your new boiler for many years to come.

Vurdert til 5 av 5 stjerner

Scott was a very polite and considerate

Scott was a very polite, considerate and helpful young man. That’s the second time he has visited me and I can only say good things about both visits.

7. juli 2026
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Thank you so much for taking the time to leave us such a lovely review!

We're delighted to hear that Scott has looked after you so well on both of his visits. Your comments about him being polite, considerate, and helpful are exactly the qualities we strive for in our team, and we know he'll be thrilled to receive your feedback.

It's always especially rewarding when customers continue to have consistently positive experiences with us, and we're grateful for the trust you've placed in The Edinburgh Boiler Company.

Thank you again for your kind words and continued support. We truly appreciate it!

Vurdert til 5 av 5 stjerner

Boiler issue fixed

Scott arrived as scheduled, quickly identified and rectified the issue with the boiler. He showed me exactly what needed to be done and left everything neat and tidy. Very polite man.

7. juli 2026
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Thank you so much for your kind review!

We're delighted to hear Scott was able to resolve your boiler issue quickly and efficiently. It's great to know he took the time to explain exactly what the problem was and what needed to be done, while also leaving everything clean and tidy afterwards.

We'll be sure to pass your lovely comments on to Scott. He'll be delighted to hear his polite, professional approach made such a positive impression.

Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and look forward to helping you again in the future.

Vurdert til 5 av 5 stjerner

Great service and kept us informed

The install didn’t go 100% smoothly due to an inexperienced apprentice’s work but the rest of the team pulled a blinder to fix the issue on the day and kept us informed the whole time. I would much rather a company took on apprentices and let them learn like this than not at all so we had no issues at all. All in all we are very happy with the installation and the boiler, hive etc.

1. juli 2026
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Thank you for taking the time to leave such a thoughtful review.

We're delighted to hear that, despite an issue during the installation, our team was able to resolve everything on the day and kept you informed throughout the process. Open communication and taking ownership when challenges arise are incredibly important to us, so it's great to know this gave you confidence in our service.

We also really appreciate your understanding regarding our apprentice. As you rightly say, the next generation of engineers can only develop by learning alongside experienced professionals, and we're proud to invest in training while ensuring our experienced team is always there to support and maintain the high standards our customers expect.

It's wonderful to hear you're happy with your new boiler, Hive controls, and the overall installation. Thank you again for your understanding, your recommendation, and for choosing The Edinburgh Boiler Company. We truly appreciate your support.

Vurdert til 5 av 5 stjerner

Heatpump installation

Installation of heatpump went all to plan. Scott, Daniel and Sean worked flat out for 3 days and did a fantastic job. They were courteous, respectful to our property and ourselves and tidied up at the end of the job. Had a couple of minor leaks after completion but these were promptly fixed. Would thoroughly recommend.

15. juni 2026
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Thank you so much for your fantastic review! We’re delighted to hear your heat pump installation went to plan and that Scott, Daniel, and Sean delivered such a high standard of workmanship.

It’s great to know the team worked so hard over the three days, treated your home with care and respect, and left everything clean and tidy when the job was complete.

We also appreciate your understanding regarding the minor leaks after installation. While these things can occasionally happen with a new heating system, we’re pleased our team responded promptly to get everything resolved quickly.

Thank you again for your recommendation and for choosing The Edinburgh Boiler Company. We hope you enjoy the benefits of your new heat pump system for many years to come!

Vurdert til 5 av 5 stjerner

Exceptional Solar installation

Fantastic experience from start to finish. From meeting Rick and getting our initial quote right through to the brilliant team of installers, who fitted the whole system in one day! I would also mention the office staff who were all very helpful.
I had thought about a solar system for several years and contacted a few other installers. EBC being local as well as that "first impression" gave me confidence that they were the company to go with. Definitely the correct choice, every member of staff was professional and polite with an exceptional work ethic.
Very impressed with the whole system.

I would highly recommend the Edinburgh Boiler Company to anyone else thinking about a solar system.

1. juli 2026
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Thank you so much for your incredible review! We’re absolutely delighted to hear you had such a fantastic experience from start to finish.

It’s wonderful to know Rick made a great first impression and gave you the confidence to choose us for your solar installation. We’re also thrilled that our installation team delivered your entire system in just one day while maintaining the high standards of workmanship and professionalism we strive for. We’ll be sure to pass your kind words on to the office team too—they’ll be delighted to know their support made a difference.

As a local company, it means a great deal that you chose us after considering several installers. Your comments about our team’s professionalism, work ethic, and customer service are exactly what we aim to deliver on every project.

Thank you again for your recommendation and for placing your trust in The Edinburgh Boiler Company. We hope you enjoy the benefits of your new solar system for many years to come! ☀️🔋

Vurdert til 5 av 5 stjerner

The EBC did a terrific job installing…

The EBC did a terrific job installing my mum's new Central heating system. They arrived promptly at 7,30am with all the trades, installed a full system with 9 new radiators, new boiler, thermostat and controls, under-house venting and fans in both bathrooms and kitchen. And amazingly, they were out by 4pm having done a really smooth handover and taken all the refuse. I was beyond impressed by their professionalism and friendliness. They even left me one caramel wafer in the packet! Delighted and would recommend to anyone.

30. juni 2026
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Thank you so much for your fantastic review! We’re absolutely delighted to hear you were so impressed with the installation of your mum’s new central heating system.

Installing a complete system with new radiators, boiler, controls, ventilation, and extractor fans in a single day takes a real team effort, so it’s wonderful to hear everything ran so smoothly. We’re especially pleased that the team’s professionalism, friendliness, and attention to detail stood out, and that they left everything clean and tidy with a thorough handover before leaving.

We also had a smile at the mention of the caramel wafer, we're glad they left you one! 😊

Thank you again for your recommendation and for trusting The Edinburgh Boiler Company with such an important project. We truly appreciate your support!

Vurdert til 4 av 5 stjerner

Provided a Professional Service…

Provided a professional service from the outset and very happy with the end result

2. juli 2026
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Thank you for taking the time to leave us a review. We’re delighted to hear you found our service professional from the outset and that you’re happy with the end result.

Your feedback is greatly appreciated, and we’re pleased we could deliver a positive experience. Thank you again for choosing The Edinburgh Boiler Company!

Vurdert til 5 av 5 stjerner

New combi boiler installation

Excellent service as usual from this company. Our 25 year old boiler sprung a substantial leak on Saturday morning and Sean came out quickly to have a look. Not unexpectedly, we needed a new boiler! We received a quote that afternoon, which we accepted and then waited until Monday to find out when we could expect installation. We were thrilled to find out that the boiler was actually going to be installed that day as Sean had juggled things around a bit to fit us in since we had no hot water. He duly arrived and fitted the boiler with care, expertise, efficiency and professionalism. A really nice guy who impressed us with his friendliness and his consideration for us. We're very pleased with the whole experience and the boiler was a really nice Worcester 4000 at a good price.
This company is a godsend and we'll keep recommending them when we can!

29. juni 2026
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Thank you so much for your fantastic review! We’re delighted to hear you found the whole process quick, straightforward, and competitively priced.

We know replacing a boiler is a significant investment, so it’s great to hear our knowledgeable installer helped make the experience as easy and stress-free as possible. We’re also pleased you’re happy with the extended warranty for that extra peace of mind.

Thank you again for choosing The Edinburgh Boiler Company, we truly appreciate your support! 😊

Vurdert til 5 av 5 stjerner

New combi boiler

Quick process, very reasonable cost and knowledgeable installer made what is quite a significant purchase and install into something much easier! Extra 2 years on the warranty as well is great😊

19. juni 2026
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Thank you so much for your fantastic review! We’re delighted to hear you found the whole process quick, straightforward, and competitively priced.

We know replacing a boiler is a significant investment, so it’s great to hear our knowledgeable installer helped make the experience as easy and stress-free as possible. We’re also pleased you’re happy with the extended warranty for that extra peace of mind.

Thank you again for choosing The Edinburgh Boiler Company, we truly appreciate your support! 😊

Vurdert til 5 av 5 stjerner

It was a really good experience,I…

It was a really good experience,I received a phone call letting me know what time the engineer would be arriving and what his name was.

18. juni 2026
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Thank you so much for your kind review! We’re delighted to hear you had a really good experience with us.

Keeping our customers informed is an important part of the service we provide, so we’re pleased the advance call with your engineer’s arrival time and details gave you peace of mind.

Thank you again for choosing The Edinburgh Boiler Company, we really appreciate your support!

Vurdert til 5 av 5 stjerner

Exceptional service from start to…

Exceptional service from start to finish. This is our second boiler with Edinburgh Boiler Company in the last 10 months due to house moves, and once again they’ve been excellent to deal with.

The surveyor was brilliant — he took the time to understand what would work best for our home and recommended the solution he genuinely thought was right, rather than simply pushing the most expensive option.

Joey, who installed our last boiler, was fantastic. Friendly, respectful of our home, and clearly very knowledgeable. The installation was carried out to a really high standard.

The aftercare has also been excellent, and the joiner did an absolute 10/10 job tidying up and finishing the areas where the old boiler and water tank had been removed.

Really impressed again and wouldn’t hesitate to recommend Edinburgh Boiler Company.

24. juni 2026
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Thank you so much for your incredible review and, most importantly, for choosing The Edinburgh Boiler Company for a second time. There’s no greater compliment than returning to us after a house move.

We’re delighted to hear you had another exceptional experience from start to finish. It’s fantastic to know our surveyor took the time to recommend the solution that was genuinely right for your home, and that Joey once again delivered an installation to the high standard we pride ourselves on.

We’re also really pleased our aftercare and joinery team made such a positive impression. Finishing the job properly and leaving your home looking its best is just as important to us as the installation itself.

Thank you again for your continued trust and your wonderful recommendation. We truly appreciate your support and wish you many years of comfort with your new heating system!

Vurdert til 5 av 5 stjerner

We've just had solar panels and batteries installed by The Edinburgh Boiler Company

We've just had solar panels with batteries installed on our house by the Edinburgh Boiler Company. Rick the surveyor was extremely polite and knowledgeable regarding the inns and outs of solar, and accommodated my preferred equipment manufacturer into what was a very competitive quote.
The installation team arrived on the expected day, along with the scaffolders, and did a terrific job of installing all the equipment with minimal visual impact from the necessary cable runs. Everything was successfully commissioned and the house, garage and garden left clean and tidy.
Everyone was polite and helpful, and really cared about doing a professional job. I definitely recommend this company if you're thinking of upgrading to solar panels 👍

15. juni 2026
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Thank you so much for your fantastic review! We’re delighted to hear you had such a positive experience with your solar and battery installation.

It’s great to know Rick was able to provide knowledgeable, impartial advice and tailor the system to your preferred equipment while still offering a competitive quotation. We believe every installation should be designed around the customer's needs, so it’s wonderful to hear that stood out.

We’re also pleased the installation team, along with the scaffolders, delivered such a professional installation while taking care to minimise the visual impact of the cable runs and leaving your home, garage, and garden clean and tidy afterwards.

Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. Thank you again for choosing The Edinburgh Boiler Company, and we hope you enjoy the benefits of your new solar and battery system for many years to come! ☀️🔋

Vurdert til 4 av 5 stjerner

New boiler installation

Purchased a new boiler and had it installed. There were some delays in the process before everything was complete, but EBC were courteous and professional throughout.

24. juni 2026
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Svar fra The Edinburgh Boiler Company

Thank you for taking the time to leave us a review. We’re pleased to hear you found our team courteous and professional throughout your boiler installation.

We do apologise for the delays you experienced before everything was fully completed. While we always strive to deliver a smooth and efficient service, we appreciate your patience and understanding when things don’t go entirely to plan.

We’re glad we were able to get everything completed for you, and we hope you enjoy many years of reliable heating from your new boiler. Thank you again for choosing The Edinburgh Boiler Company!

Vurdert til 5 av 5 stjerner

Quick from quote to fitting

Quick from quote to fitting, very tidy work engineers were very informative

23. juni 2026
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Thank you so much for your kind review! We’re delighted to hear you were pleased with the quick turnaround from quotation to installation.

It’s great to know the engineers carried out a tidy installation and took the time to explain everything clearly along the way. We really appreciate your feedback.

Thank you again for choosing The Edinburgh Boiler Company!

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