Great experience with the Edinburgh boiler company. My install was a complicated one with tight space requirements. Massive thank you to Martin and Sean especially for showing great know how as well a... Vis mer
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Se hva andre synes
The Edinburgh Boiler Company has recently fitted a heat pump and new radiators to my home I can fully recommend this company I would like to thank Colin who did the initial survey Kaitlin and... Vis mer
Selskapet har svart
The booking process was very smooth and work executed in a timely manner. The quality of the work is excellent. I am extremely impressed with the service provided by Ryan and Ben and other member of t... Vis mer
Selskapet har svart
Had a boiler quote and boiler fitted 2 weeks later. Really helpful and informative staff from the appointment quote to the office staff to the gas engineer on the day all excellent. Would highly reco... Vis mer
Informasjon om virksomheten
- Gassinstallasjon
- også i
- Gasselskap
- Klimaanleggtjenester
- Leverandør av varmtvannsbeholdere
- Solenergientreprenør
Skrevet av virksomheten
Diamond accredited installers with both Ideal Boilers and Worcester Bosch, as well as being WHICH Trusted Traders, we're a company you can rely on to get a new boiler, solar or heat pump installed the right way.
Kontaktopplysninger
29/2 Hardengreen Industrial Estate , EH22 3NX, Dalkeith, Storbritannia
- 01315108500
- enquiries@theedinburghboilercompany.com
- theedinburghboilercompany.com
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New heating was for my mum who is 97,years old and they were so helpful and caring thank you.
The work was done amazing and efficiently .
9. oktober 2026
Svar fra The Edinburgh Boiler Company
Thank you so much for your lovely review!
We’re delighted to hear you were so pleased with the work carried out for your mum and that everything was completed efficiently and to such a high standard.
It’s particularly heart warming to hear how helpful and caring our team were towards your mum. At 97 years young, making sure she felt comfortable, reassured and well looked after throughout the installation is incredibly important to us.
We’ll be proud to pass your kind words on to everyone involved. Providing a quality heating system is one thing, but treating our customers with genuine kindness, patience and respect is just as important.
Thank you again for placing your trust in The Edinburgh Boiler Company. We truly appreciate your lovely feedback and hope your mum enjoys a warm and comfortable home for many years to come!
excellent
excellent, regular communication, upfront pricing which did not change, answered questions and gave advice truthfully.
Everything was done at the timescale it said it would be - although this is an investment it is a large outlay and the company's conduct was reassuring throughout
9. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you had such a positive experience with The Edinburgh Boiler Company and that our team provided clear communication, honest advice and transparent pricing throughout the process.
We completely appreciate that investing in a new system for your home is a significant financial commitment, so it’s particularly rewarding to hear that our approach gave you confidence and reassurance from start to finish.
Your comments about our pricing remaining exactly as quoted, questions being answered honestly and everything being delivered within the agreed timescales mean a great deal to us. Doing what we say we’ll do, with no hidden surprises, is something we take real pride in.
Thank you again for placing your trust in The Edinburgh Boiler Company. We truly appreciate your support and are delighted we could make such an important investment feel straightforward and reassuring!
New gas central heating system
I recently had a brand new gas central heating system (10 new radiators and a new gas boiler) installed by Edinburgh Boiler Company, supported by Warmworks. The installation team was obviously very well organized and they completed the work efficiently and competently in a single day as promised. They were considerate and helpful and kept me fully informed as the work progressed. They cleaned up well at the end of the day.
The support offered by Warmworks was also excellent. They kept me informed as to progress throughout and followed up any queries in a timely fashion. I would have no hesitation in recommending this company.
5. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Edinburgh Boiler Company
Thank you so much for taking the time to leave such a fantastic review and recommendation!
We’re delighted to hear you had such a positive experience having your new gas central heating system installed through Warmworks.
Installing a complete heating system, including 10 new radiators and a boiler, in a single day is a significant undertaking, so it’s particularly pleasing to hear our team were well organised, efficient and delivered everything within the timescale promised.
We’re also pleased to hear the installers were considerate and helpful, kept you informed throughout the day and made sure your home was left clean and tidy afterwards. These are exactly the standards we expect from everyone representing The Edinburgh Boiler Company.
It’s equally lovely to hear your positive comments about the support and communication provided by Warmworks. Working together to make the entire process as straightforward and reassuring as possible is incredibly important to us.
Thank you again for placing your trust in The Edinburgh Boiler Company. Your recommendation means a great deal to the whole team, and we hope you enjoy the warmth and comfort of your new heating system for many years to come!
We were impressed with the service from…
We were impressed with the service from EBC from start to finish. We used EBC to have solar panels and a battery fitted. The surveyor was knowledgable and explained everything with clarity. EBC kept in contact during the process and ahead of installation. The installation process went well and was completed in One day, no mess left behind and a neat and tidy job. I would absolutely recommend using EBC.
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Edinburgh Boiler Company
Thank you so much for your fantastic review and recommendation!
We’re delighted to hear you were impressed with the service you received from The Edinburgh Boiler Company, from the initial survey right through to the completion of your solar panel and battery installation.
It’s great to know our surveyor took the time to explain everything clearly and that our team kept you well informed throughout the process. Good communication is incredibly important to us, especially when customers are investing in new technology for their homes.
We’re also pleased to hear the installation was completed efficiently in just one day, with everything left clean, neat and tidy. Delivering quality workmanship while minimising disruption is exactly the standard we aim for on every installation.
Thank you again for choosing The Edinburgh Boiler Company. Your recommendation means a great deal to the whole team, and we hope you enjoy the benefits of your new solar and battery system for many years to come! ☀️🔋
Solar panel, battery and EV charger system.
The whole experience from start to finish with the Edinburgh Boiler Company was excellent. Every member of the team was friendly, professional and proficient. The surveyor/sales person was very informative and explained all the various options, whys and wherefores for our solar panel , battery and EV charger system. The Admin team were great in terms of getting the quote and contract paperwork to us on time and organising the installation etc. The installation team themselves were fantastic, not only doing the job extremely proficiently but suggesting ways in which to optimise the design still further to improve system efficiency and neatness. The functionality and operation of the system was simply and clearly explained and the site left very clean, neat and tidy post installation.
1. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Edinburgh Boiler Company
Thank you so much for taking the time to leave such a fantastic and detailed review!
We’re delighted to hear you had such an excellent experience with The Edinburgh Boiler Company from the initial survey right through to the completion of your solar panel, battery and EV charger installation.
It’s great to know the different options were clearly explained at the outset, allowing you to make an informed decision on the right system for your home. We’re equally pleased our admin team kept everything organised and communicated the quotation, paperwork and installation arrangements efficiently.
A special mention has to go to the installation team. It’s fantastic to hear they not only delivered the work to a high standard but also used their experience on site to further optimise the design for efficiency and achieve the neatest possible finish. That level of care and pride in the finished installation is exactly what we want from our teams.
We’re also pleased everything was clearly explained at handover and your property was left clean and tidy afterwards.
Thank you again for placing your trust in The Edinburgh Boiler Company for such a significant home energy upgrade. We truly appreciate your support and hope you enjoy the benefits of your new solar, battery and EV charging system for many years to come! ☀️🔋⚡
Air source heat pump installation
All the team involved from planning, administration, installation were helpful, responsive and informative to make the process and delivery as smooth as possible. Installation was done under schedule and without complication and minimal disruption.
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you had such a positive experience with your air source heat pump installation and that the whole EBC team, from planning and administration through to the installation itself, kept the process smooth and straightforward.
A heat pump installation involves a lot of coordination behind the scenes, so it’s particularly pleasing to hear our team were helpful, responsive and informative throughout. It’s also great to know the installation was completed ahead of schedule, without complication and with minimal disruption to your home.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and hope you enjoy the comfort and benefits of your new heat pump for many years to come!
Had a new boiler installed
Had a new boiler installed. The engineer was brilliant. Very polite and answered all my questions. Respected my home and did an excellent job. Would definitely recommend this company. I was updated throughout the process from start to finish.
1. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Edinburgh Boiler Company
Thank you so much for your fantastic review and recommendation!
We’re delighted to hear you had such a positive experience with your new boiler installation and that you felt well informed from start to finish.
It’s particularly great to hear your comments about our engineer. Being polite, taking the time to answer your questions and treating your home with care and respect are every bit as important to us as delivering a high-quality installation.
We’re also pleased that the communication throughout the process kept you fully updated and made everything as straightforward as possible.
Thank you again for choosing The Edinburgh Boiler Company. Your recommendation means a great deal to the whole team, and we hope you enjoy your new boiler for many years to come!
Thorough boiler service
We booked an annual boiler service.The engineer came on time, and was very thorough. I will use them again.
29. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear your annual boiler service went smoothly and that our engineer arrived on time and carried out a thorough and professional service.
It’s especially great to hear you’ll choose The Edinburgh Boiler Company again in the future. Repeat custom and continued trust are some of the biggest compliments we can receive.
Thank you again for choosing EBC. We really appreciate your support and look forward to looking after your boiler again next year!
Helpful , honest , upfront .
Helpful, honest and upfront with info.
A survey was done of our requirements first, quote , appointment and fill info was done quicky .
Work was done efficiently and done in one day . Very pleased with my experience.
1. oktober 2026
Svar fra The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you found the whole process straightforward from the initial survey and quotation through to arranging the installation and completing the work.
Your comments about our team being helpful, honest and upfront mean a great deal to us. Providing clear information and transparent advice from the outset is exactly how we want our customers to feel when dealing with The Edinburgh Boiler Company.
It’s also great to know the work was completed efficiently in just one day and, most importantly, that you’re very pleased with the overall experience.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support!
Excellent Experience
Fantastic staff, explained everything well, great contact arriving when they said they would. Easy process start to finish and I couldn't be happier with it.
29. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you had such an excellent experience with The Edinburgh Boiler Company from start to finish.
It’s great to know our team explained everything clearly, kept in good contact throughout and arrived exactly when expected. Making the whole process straightforward and hassle-free is exactly what we aim to deliver for every customer.
Hearing that you “couldn’t be happier” is a brilliant compliment and one we’ll be proud to share with the team.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support!
Not just the best workmen I’ve ever…
Not just the best workmen I’ve ever dealt with but the best company of any kind.
From the office staff to they guys who came to survey then install every single one of them couldn’t have been more helpful.
I’m disabled and a single woman so having my house filled with strangers could have been quite nerve wracking but by the end of (a very complicated) install the team felt like family. I’ve honestly never been better looked after.
I am over the moon with my new central heating system but even happier with how well I was treated and the attention to detail that went along with the whole process.
Thank you so much Edinburgh Boiler Company! Looking forward to my yearly visits!
30. september 2026
Svar fra The Edinburgh Boiler Company
Thank you so much for such an incredibly kind and heartfelt review!
To be described as “not just the best workmen I’ve ever dealt with, but the best company of any kind” is an amazing compliment and one that means a great deal to everyone at The Edinburgh Boiler Company.
We’re particularly pleased to hear how comfortable and well looked after you felt throughout what was clearly a complicated installation. Having a team of people working in your home can understandably feel daunting, so knowing that our office staff, surveyors and installation team put you at ease and that by the end they “felt like family” makes us incredibly proud of our people.
Of course, we’re delighted that you’re over the moon with your new central heating system, but your comments about how you were treated, the care shown and the attention to detail throughout the process mean just as much to us. Great workmanship is essential, but the way we treat our customers and their homes is equally important.
Thank you again for placing your trust in The Edinburgh Boiler Company and for such wonderful feedback. We’ll look forward to those yearly visits too and to looking after you and your heating system for many years to come! ❤️
Professional team
The team were very professional, respectful, polite and worked incredibly hard to install our solar panels and equipment. We are very pleased with the quality of their work and have no hesitation in recommending them.
22. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Edinburgh Boiler Company
Thank you so much for your fantastic review and recommendation!
We’re delighted to hear you were so impressed with the team who installed your new solar panels and equipment.
Professionalism and respect for our customers and their homes are incredibly important to us, so it’s great to know the team were polite, respectful and worked so hard throughout the installation. Most importantly, we’re pleased you’re so happy with the quality and standard of the finished work.
Your recommendation means a great deal to everyone at The Edinburgh Boiler Company.
Thank you again for choosing us. We truly appreciate your support and hope you enjoy the benefits of your new solar system for many years to come! ☀️
Highly recommend
Excellent team including office staff, gas engineer, electrician and scaffolders. Professional, friendly, helpful and great communication throughout. Job was completed quickly and efficiently and extremely pleased with the boiler installation. Many thanks to Kayleigh in the office and Ryan the gas engineer.
14. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Edinburgh Boiler Company
Thank you so much for your fantastic review and recommendation!
We’re delighted to hear you had such a positive experience with everyone involved in your new boiler installation, from our office team through to the gas engineer, electrician and scaffolders.
A special mention to Kayleigh and Ryan—we’ll make sure your kind words are passed on to them. It’s great to hear the whole team were professional, friendly and helpful, with clear communication throughout the process.
We’re also pleased everything was completed quickly and efficiently and, most importantly, that you’re extremely happy with the finished installation.
Thank you again for choosing The Edinburgh Boiler Company. Your recommendation means a great deal to the entire team, and we hope you enjoy your new boiler for many years to come!
We got a whole new heating system put…
We got a whole new heating system put in. All the workers were amazing, very professional, clean, considerate people who were in the house. They did not stop working from the moment they arrived until they were finished. One work person stayed late to make sure we had heating, another came back to check something that he was not sure of. Would highly recommend these workers to anyone who is thinking about changing their heating system
17. september 2026
Svar fra The Edinburgh Boiler Company
Thank you so much for taking the time to leave such a fantastic review!
We’re delighted to hear you had such a positive experience having your complete new heating system installed. A project of this size can be disruptive, so it’s wonderful to know our team were professional, clean and considerate while working in your home.
What stands out most is your recognition of the extra effort the team made. Having someone stay late to make sure you were left with heating, and another member of the team returning to double-check something they weren’t completely satisfied with, demonstrates exactly the level of care and pride in workmanship we expect at EBC.
We’ll be proud to share your feedback with everyone involved in your installation.
Thank you again for choosing The Edinburgh Boiler Company and for your recommendation. We truly appreciate your support and hope you enjoy your new heating system for many years to come!
The team did a stellar job
The team did a stellar job replacing all the radiators in my house and installing a new combi boiler to replace the ancient back boiler. All the team were polite and very efficient and took the time to explain the new installation when done and communication in advance was also good. They were also patient with my over excited dog! Thank you for all the hardwork
16. september 2026
Svar fra The Edinburgh Boiler Company
Thank you so much for your fantastic review!
Replacing an old back boiler with a new combi boiler and changing every radiator in the house is a substantial job, so we’re delighted to hear our team did such a stellar job and made the whole experience a positive one.
It’s great to know the team were polite and efficient, that communication was clear beforehand, and that they took the time once everything was complete to explain your new heating system properly. Making sure our customers feel confident with their new system before we leave is really important to us.
And we’re pleased to hear the team passed the over-excited dog test too! 🐶
Thank you again for choosing The Edinburgh Boiler Company and for recognising the hard work of everyone involved. We truly appreciate your support and hope you enjoy your new heating system for many years to come!
If you’re thinking of having a new or…
If you’re thinking of having a new or replacement boiler installed I can highly recommend EBC. I was going to give you the full story of my experience but thought bullet points would be easier.
* Martin (obviously a very experienced engineer) arrived as arranged.
* Completed installation, but no hot water, Martin suspected a faulty diverter valve in the new unit and organised Worcester/Bosch engineer callout.
* Next day Worcester/Bosch engineer tested everything and said there was nothing wrong with the boiler, there must be something wrong elsewhere.
* Called EBC, Martin came back the same day and rechecked everything and still maintained it was that valve to blame.
* I then phoned Worcester/Bosch direct and while I was listening to them telling me an engineer would call round in 3 days time, EBC phoned me.
* Gracie (Office manager) told me to tell Worcester/Bosch to forget it as between Gracie and Martin they have managed to obtain the necessary valve.
* Martin called round later the same day, fitted a new harvested valve and everything started working perfectly as it should.
So in summary I just wanted to say a big thank you to all at EBC. Gracie, who either has magical powers, a big stick or perhaps both for doing things behind the scenes to get results, and to Martin who went to extraordinary lengths making sure my wife and I were without hot water for as short a time as possible.
It’s reassuring to know there are still some companies are willing to go the extra mile to sort problems out for their customers, even when it wasn’t their fault.
One word of warning If Martin is doing a job for you, stock up with plenty coffee, he does like a cup or 2 or 3. Perhaps that’s how he can manage to keep working from morning to night.
Many thanks again
Andy
28. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Edinburgh Boiler Company
Thank you so much, Andy, for taking the time to leave such a brilliant and detailed review!
While this installation certainly threw up an unexpected challenge, we’re incredibly proud of the way Martin and Gracie worked together to get it resolved and minimise the time you and your wife were left without hot water.
Martin deserves huge credit for trusting his experience, returning the same day, continuing to investigate and ultimately being proven right about the faulty diverter valve. Equally, it sounds like Gracie’s combination of “magical powers and a big stick” worked perfectly behind the scenes to source the part and get Martin back to you without having to wait another three days!
Problems can occasionally happen, even with brand-new equipment. For us, what matters is how we respond when they do. Your comment about EBC being willing to go the extra mile, particularly when the original issue wasn’t of our making, means a great deal to us. That level of aftercare and ownership is exactly what we want our customers to experience.
We’ll make sure both Martin and Gracie see your fantastic feedback—and we’ll also take note of the warning for Martin’s future customers: make sure the coffee cupboard is fully stocked! ☕😂
Thank you again, Andy, for your patience, your sense of humour and for highly recommending The Edinburgh Boiler Company. We genuinely appreciate your trust and support!
Edi Boiler Company, highly recommend for renewable home systems
Edi Boiler Company have just installed solar panels and batteries, and a heat pump for us. From the initial survey and quote, through support with the heat pump funding application, the team were highly professional and knowledgeable. They tailored the design to our needs and house, and were always on hand to answer questions by phone or email.
The installation of both systems was smooth and quick, with a special mention for Scott, Lewis and Dan, the heat pump team, who went the extra mile on the heat pump placement and very neat finishes with the pipe work inside and out.
The solar team were also highly efficient and left a well-finished installation.
The aftercare has been great, from both the office and technical teams. The technical leads, Scott (heat pump) and Duncan (solar), took the time to explain the functioning of the new systems and apps, with lots of useful advice.
We would highly recommend the Edinburgh Boiler Company.
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Edinburgh Boiler Company
Thank you so much for taking the time to leave such a fantastic and detailed review!
We’re delighted to hear you had such a positive experience across both your solar and battery installation and your new heat pump system. From the initial survey and tailored design through to support with the funding application, installation and aftercare, it’s great to know you felt informed and supported throughout the entire journey.
A special mention to Scott, Lewis and Dan for their work on the heat pump installation. Going the extra mile with the positioning of the unit and delivering such neat pipework and finishes is exactly the level of care and workmanship we want to see. We’ll also make sure your feedback is shared with the solar team for delivering an equally efficient and well-finished installation.
It’s particularly pleasing to hear your comments about the aftercare. Scott and Duncan taking the time to properly explain both systems, the apps and how to get the best from your new technology is such an important part of handing over a renewable energy system.
Thank you again for placing your trust in The Edinburgh Boiler Company for such a significant home energy upgrade. Your recommendation means a great deal to everyone involved, and we hope you enjoy the benefits of your new solar, battery and heat pump systems for many years to come! ☀️🔋🏡
Heat pump install
Everyone was super friendly and knowledgeable, from first sales visits, quotes, heating calculations and office support. Installing heat pump and replacing all pipework and radiators was a mamoth job but the installers were very efficient. I thought it would be much more disruptive than it was. Hopefully nice and cosy now for winter and no more heating oil!
7. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Edinburgh Boiler Company
Thank you so much for your fantastic review!
We’re delighted to hear you had such a positive experience with the whole EBC team, from the initial sales visits and heating calculations through to the quotations, office support and final installation.
Replacing the pipework and radiators alongside installing a new heat pump is certainly a mammoth project, so it’s particularly pleasing to hear our installers completed everything efficiently and with far less disruption than you had expected. We know how daunting a project of this size can feel, and making the process as smooth as possible is incredibly important to us.
It’s also fantastic to know you’re now saying goodbye to heating oil! We hope your new heat pump keeps you and your home nice and cosy throughout the winter and for many years to come.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and your fantastic feedback!
End to end customer experience
Overall the process from enquiry to installation worked very well.
I appreciated an actual visit in person to get things going.
Abby is a courteous, polite and customer friendly voice on the phone.
Whilst the installation team are no doubt a key focus - and a positive and friendly crew- the scaffolding team should be congratulated also on their customer friendly attitude and care.
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Edinburgh Boiler Company
Thank you so much for taking the time to leave us such a positive review!
We’re delighted to hear the whole process worked well from your initial enquiry right through to the completed installation. It’s also great to know you valued having someone visit your property in person at the beginning to properly discuss the project.
A special mention to Abby—we’ll make sure your lovely feedback is passed on to her. Being described as courteous, polite and customer-friendly is exactly the impression we want our office team to give every customer.
We’re equally pleased you recognised both our installation team and the scaffolding team. The scaffolders are an important part of delivering a successful project, so it’s fantastic to hear their friendly approach and care for your property stood out too.
Thank you again for choosing The Edinburgh Boiler Company. We truly appreciate your support and your recognition of everyone involved in delivering the complete customer experience!
Annual boiler service carried out in a friendly and efficient manner.
This was a straightforward annual boiler service carried out by Colin in a friendly and efficient manner. This is what I’ve come to expect from this company.
9. september 2026
Svar fra The Edinburgh Boiler Company
Thank you so much for your fantastic review and for continuing to place your trust in The Edinburgh Boiler Company!
We’re delighted to hear Colin carried out your annual boiler service in the friendly, professional and efficient manner you’ve come to expect from us. We’ll be sure to pass your kind feedback on to him.
It’s particularly rewarding to hear that this level of service has become your expectation of EBC. Consistency is incredibly important to us, and we want every interaction with our team to maintain the same high standards.
Thank you again for your continued support. We really appreciate your loyalty and look forward to looking after your heating system for many years to come!
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