Paul and his team at Cycle Revolution are utterly incredible! I've recently purchased a new road bike from them. It's great to speak to helpful and knowledgeable people face to face rather than a cli... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Colchester team consistently go above and beyond expectation. Would not use any other store for bicycle needs. In store all team are incredibly helpful, totally knowledgeable and go the extra... Vis mer
We bought my wife’s bike from Cycle Revolution and they were excellent in terms of customer service and advice from start to finish. John helped find the perfect bike and assisted with buying th... Vis mer
I bought a new Connondale Moterra Neo LT2 at a big discount. Excellent service from the start from Alex who emailed regularly and even telephoned with updates. Bike delivered promptly and in perfect c... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At The Cycle Room, we believe buying a bike should be exciting, easy and backed by expert support. Whether you're searching for your first bike, upgrading your current ride, or looking for the latest electric bike technology, we offer a wide range of quality bikes and accessories to suit every rider and every budget. As specialists in Giant and Liv bikes, our team is passionate about helping customers find the perfect bike for their lifestyle. From mountain and road bikes to hybrid, commuter, and electric bikes, we provide expert advice, detailed product knowledge and an easy, reliable shopping experience both online and in-store. Shopping with The Cycle Room means more than simply buying a bike — it's about finding the right fit for your riding goals with confidence. Whether you visit us in person or shop online, our team is here to offer guidance, answer questions and provide ongoing support before and after your purchase. With quality bikes, trusted expertise and excellent customer service, The Cycle Room is proud to be one of the best places to purchase Giant and Liv bikes and accessories online and in-store. Whether you're new to cycling or a seasoned rider, we're here to keep you moving.
Kontaktopplysninger
Unit 27, Peartree Industrial Estate, CO3 0JN, Colchester, Storbritannia
- 01206 699311
- ridersupport@thecycleroom.co.uk
- thecycleroom.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Andre kikket også på
Great advice, great kit, great service
Matt at the Ipswich store was very helpful, technical, honest and clear. He offered strong opinions when I asked and helped me settle on my new Scott Spark 930. The bike arrived 2 days later, all dialled in and ready to rumble. Thanks Cycle Revolution

Svar fra The Cycle Room
Excellent customer service
Excellent customer service. Served by vey knowledgable and friendly people, who were willing to help and go the extra step. Would always recommend!

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Ordered online on Monday
Ordered online on Monday. Delivered 24 hours later. Great service at a competitive price. Would highly recommend.

Svar fra The Cycle Room
Absolutely fantastic customer service
Absolutely fantastic customer service. Really helpful in offering solutions to changes that I wanted to make to the bike before it was sent out to me.

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I appreciate it was Christmas and new…
I appreciate it was Christmas and new year but having ordered on the 20th of December to still not have the helmet by the 3rd of January is very poor. Appears it's still not been dispatched.

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Very nice people
Very nice people, Helpful and insightful, but I am still not past it and needing an electric bike (Yet) lol

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Bottom bracket
Bottom bracket ordered 30/12/24 using standard delivery option and it arrived the following morning!!!!

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Awesome bike, excellent service!
I bought a new Connondale Moterra Neo LT2 at a big discount. Excellent service from the start from Alex who emailed regularly and even telephoned with updates. Bike delivered promptly and in perfect condition, fully assembled which is great. the best bike shop experience I've had, highly recommend. Thanks!

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Cheap Quoc Mono II cycling shoes
I bought a pair of Quoc Mono II cycling shoes which were the cheapest price on the internet. I have another pair of Quoc shoes so I was confident about the sizing. There was s slight issue with dispatch but Dano sorted this out promptly when I rang. The shoes arrived the next day by Fed Express and were well packaged.
Thank you

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Excellent service
Right from the beginning we enjoyed the helpful professionalism and friendly service when choosing our bicycles from the Colchester cycle Revolution store.
After less than one week of purchasing the bicycle I had to go back due to an accident to get the bicycle derailleur fixed. We arrived quite late in the afternoon. The skill and dedication to get the bicycle working again was first class. John was assisted by his colleague Tom on this day. Parts needed to be replaced including cable and derailleur hanger. John continuously testing and tweaking to get the bicycle changing gears smoothly as possible. They could have sent us away as it was getting late but wanted to achieve the task so that we didn't need to come back at a later date. Excellent service. Thank you guys.

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Amazing work carried out by Joshua over…
Amazing work carried out by Joshua over at kinetic revolution Colchester. Great customer service

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It's been two weeks and I've not…
It's been two weeks and I've not received my item. No response when I contacted them so far either.
Lovely customer service
I recently placed a small order of stocking filler bits. I wanted to use a local company. I'm glad I did because they reached out when an item was out of stock with a variety of options. The communication was great and nothing was too much trouble. It definieitly pays to support local businesses. Thank you
Outstanding!
I recently purchased a Giant Revolt Advanced 3 and I cannot speak highly enough of the service I received from Cycle Revolution. Initial dealings were with Justin, but the demo and sale was handled by Matt. Everything was outstanding and the bike was turned out in an exemplary fashion.
Excellent product at a good price
Excellent product at a good price. Very easy purchase and delivery process and good information
Endura overshoes
Great product at reduced price and good lead time. Worn yesterday for 1st time and brilliant purchase.
Awesome experience
Amazing deal on a new bike, still can’t believe I’ve got it at such a great price! Really helpful customer service too. Any questions were answered quickly and thoroughly.
We had an issue with the shipping company but Cycle Revolution sorted it out same day and sent the bike to me off their own backs instead.
Couldn’t recommend more! Will definitely be coming back. Thanks for the dream bike!
Brill company
Helpful, easy people to deal with. From start to finish communication was top notch. Outstanding service. Highly recommend. Will definitely be using again.
Cycle Revolution Ipswich Great work.
Took my Bike in diagnosed the problem on bike.
They gave me alternatives to achieve the fix.
Finished on time and great ride now fixed.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

