I paid £27 for a hair product on 2nd December,2025 and I have never received it. I can't contact them at all via their supposed website or FB. I wouldn't give any star only I have to in order to proce... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
As others have written, I have not received my order which cost £119! I emailed them which bounced back, used their contact form (before their website was taken down) & contacted them on social media.... Vis mer
I ordered a Molton Brown shower gel and a Black Pepper candle as a last-minute birthday gift, and they turned out to be an absolute winner! Both items arrived right on time (phew!) and made the birth... Vis mer
Selskapet har svart
I recently purchased the Milton Brown Coastal Cypress & Sea Fennel aroma reeds from The Courtyard Spa, and I couldn’t be more pleased. The fragrance is absolutely lovely—fresh, soothing, and long... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
A warm welcome from the team here at The Courtyard Spa Birmingham, a stones throw away from the incredibly popular Bullring. We're delighted to offer high-end skin care products, bath & shower essentials, as well as home favourites from some of the UK's most popular brands. All orders are picked and packed by us and we're pleased to have built a relatively small customer base of over 30,000, which we're incredibly proud of. The Courtyard Spa began with a small warehouse and two mobile beauticians who shared a passion for delivering expert facial treatments, before evolving into a small and highly regarded independent retailer. With an upcoming move into a fixed clinical environment and expansion in our treatment offering, it represents the next stepping-stone on our own unique little journey. We hope you have time to explore our site or even better, book in for one of our wonderful treatments.
Kontaktopplysninger
Bradford Court 123-131 Bradford St, B12 0NS, Birmingham, Storbritannia
- concierge@thecourtyardspa.store
- thecourtyardspa.store
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 11 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I purchased 2 Molton Brown handwash on…
I purchased 2 Molton Brown handwash on the 15th November. I still
Haven’t received. I cannot get a response on email and there is no phone number.
Do
Not buy from here
I wouldn’t bother ordering from this company.
Still haven’t heard back from you regarding my return.
The customer service is horrible and I…
The customer service is horrible and I didn’t receive my products
Great service
Items were perfect, packaged beautifully and delivered quickly. Would definitely purchase from here again
Amazing products available at great…
Amazing products available at great prices.
Quick delivery of product and great…
Quick delivery of product and great price
Terrible customer service & theft
Terrible customer service. Ordered a product in 19.09.25 and paid for next day delivery. Have since emailed on 25.09.25, 29.09.25, 28.10.25 & 03.11.25 and not once have I received a response.
I can also see that they are flooding their trust pilot with positive false reviews to hide the true negative ones.
Would appreciate my money back
Skincare
Ordered from the Rosalique skincare range and was very pleased with both the product and the price. Prompt delivery and well packaged
Excellent value for money
Thank goodness I received an email from the courtyard spa as I immediately put in another order. My last order, I gave away as gifts and everyone was so pleased with them. This order is for myself and hubby, a little treat before Xmas.
Nice easy experience
Nice easy experience, delivered on time and as expected.
Amazing deal!
It is an absolutely brilliant price and it came really quickly. It is packaged beautifully. I would definitely recommend it!
Great service
I ordered Molton Brown handwash for Christmas gifts.
Delivery was delayed through no fault of the Courtyard Spa team and I received a reassuring email.
Sure enough the order arrived today in perfect condition!
Thank you .
Milton Brown handwash refills.
I ordered Molton Brown handwash refill. It arrived as expected. I love the product and the fact that its refills give me the opportunity to use less plastic.
Molton brown gift set
I ordered a gift set as it was the best price I had found anywhere. I was slightly wary, as I'd never heard of the business, but it arrived yesterday and is perfect. There was a slight delay in delivery and the communication from customer service was great and very reassuring. I wouldn't hesitate to use again.
Recommended
A great business with a lovely product range and great offers to match. I would definitely recommend.
A newish website with great products at…
A newish website with great products at great prices. Arrival was delayed and I had to chase but customer service was excellent. Since learning Claudia uses Davines I was on the hunt and this was by far the cheapest place, so I didn’t mind the delay. Hope when they are more settled and have ironed out any teething problems, shipping will be quicker!
Great products and prices
Great products and prices. Top communication re delivery. Happily recommend this site
Great price and service
Ordered Davies shampoo and conditioner set which was very reasonably priced. Was delivered promptly with no issues.
Some indifferent reviews posted but my personal experience was all good 👍
Great priced
The prices were the best I could find online.
Delivery was quick
Website east to navigate
Only reason not given five stars is the head on the moisturiser top was broken. I can still use it so didnt bother contacting as dont have enough time for that x
Would def use again though
Excellent all round
Excellent all round, highly recommend
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







