The Codified Lab Ltd. Anmeldelser 

Avoid this company.

Our website has been plagued with issues from day one. Features constantly stop working, pages break, and every time a problem appears we’re told we need to pay for yet another upgrade or fix. Despite spending thousands, the site has never worked properly for any meaningful length of time.

What should have been a straightforward website has become a never-ending cycle of faults, excuses, and additional invoices. The latest issues appeared shortly after they carried out further work on the site, leaving us with even more downtime and frustration.

Based on our experience, this company seems far more interested in generating additional charges than delivering a stable, reliable website. We would not use them again and would strongly recommend others look elsewhere.

Edited to add that if you want to go elsewhere they will charge £999 for you to keep your domain name!

Website priced initially and agreed. Then additional costs were added over and over an was told if I didn't pay then the website would be taken down. I stopped paying the money they were asking. Please don't waste your money. I wish I had read a review like this to save me £3K.
Edit: (Response to reply) No "extra services beyond the initial scope" were requested. Repeated requests for £ for Cloudflare to stop the 7,800+ fake orders that have clogged up the email attached to the website. Avoid this company!

I recently worked with The Codified Lab LTD on a mobile app design and development project for my restaurant business, and I couldn't be more impressed. From the initial consultation to the final delivery, their team demonstrated exceptional professionalism, creativity, and attention to detail.

The agency truly stands out as a top-tier creative partner. They took the time to fully understand my requirements, offering valuable insights and suggestions that improved the overall concept. The project manager was especially impressive highly communicative, organized, and genuinely committed to delivering exactly what I envisioned.

The final product exceeded my expectations in both design and functionality. It’s clear that The Codified Lab LTD takes pride in their work and goes above and beyond to ensure client satisfaction. If you're looking for a reliable and talented team to bring your app idea to life, I highly recommend them!

Legal Account – Breach of Contract by Codified Lab

I, Andrea Waddington, entered into a contract with The Codified Lab for the purchase and development of a website. All accompanying paperwork, which has been reviewed by my solicitor, explicitly states: “The website belongs to you.”

Despite this, Codified Lab have repeatedly breached contractual obligations, most notably by:

Removing my website and closing associated emails prior to the expiry date of the contract. These services were contracted until 10th September 2025, yet were taken down prematurely.

Preventing me from renewing the domain, despite my willingness to pay for a further year but I had just come out of hospital so was on respite from all business, thereby interfering with my contractual rights and business continuity.

Failing to deliver a GDPR-compliant website, which raises significant legal and regulatory concerns.

Changing agreed payment terms, demanding additional monies upfront under the guise of “cash flow,” despite written agreement that payment would only be due at the end of the project.

As a direct result, my solicitor has advised me to pursue legal action through the Small Claims Court to recover monies owed and damages resulting from these breaches.

It is my professional opinion and lived experience that Codified Lab operate in a manner that exploits clients financially, treating them as “cash cows,” creating artificial issues to extract further payment, and withholding ownership rights unless additional, non-contractual “ransom fees” are paid.

Regardless of any response the company may issue, the documented breaches of contract are clear, evidenced in writing, and supported by legal review.

Advisory to Others

I strongly advise any individual or business considering contracting Codified Lab for IT or website development work to seek independent legal advice before engaging with them. In my view, this company should not be entrusted with client projects without significant risk.

Contact

I am available for further comment or verification via my business:
Andrea’s Healing & Wellbeing Centre
Castleford, West Yorkshire

Kind regards,
Andrea Waddington

After a bit of a rocky start with this company, we were assigned Justin as our project manager, from then on wards we have had a great experience with this company. Justin has made the whole experience so easy, guiding us through setting up our social media pages and posting content to designing our new website. Justin is great with his communication and will respond immediately when we have had any queries. I would recommend Justin if using this company.

Great service from Justin, our project manager. We loved the final design, turnaround was super quick and cost great and worked with our charity's budget.

It’s been quite a journey but we got there in the end with Zack being my companion through a quagmire of technicalities. He has patience, knowledge, experience and good communication skills. I have confidence that he will be there when I need further support. I’m very satisfied with the e-brochure and website. He is certainly an asset to the company. Well done.

I got a great service from Madison at the Codified Lab. I'm really happy with my logo, business card and email signature design and the package I bought was great value for money. I would recommend to anyone starting out with their own side hustle or small business.

Among many insistent offers doing the same job, I chose you by examining some comments but completely with my own feelings. Although I pushed and tired you a lot, you did a good job with patience.
Thank you for everything.

Huseyin Sosun

I am so glad I found this company to design my logos. They were so dedicated on my projects. I am very pleased with the service and the outcome. Excellent customer service which is reflected in the quality and lovely design. I would definitely use their services in the future. I highly recommend this company if you are looking for a serious, dedicated and friendly people who wants to deliver high standards in what they do.
Thank you

Very helpful and efficient all through the process and kept in touch with updates

As a gas engineer I wanted a cool sleek business card made. Codified lab guaranteed they knew what I wanted and promised they could deliver. I can't even begin to express my utter disappointment and shock with this company when it comes ro designing a business card. Zero creativity, 0 innovative ability, I had to walk through them with the most basic of things. They didn't even know the difference between a boiler and a shower. After a long 2 months they designed for me a very poor and basic business card. Definitely do not use this company.

Really impressed with their service. They really followed what I wanted and gave me lots of drafts of the logo until I was happy with it.
First communication and great final result.

Very fast with my CV and and transformed my old CV and made it very well detailed

Good website few problems to begin with but now everything is resloved

Excellent service and communication throughout the process. Very quick turnaround and great price. Will use again for sure 👍

They are easy to work with, they knew actually what I wanted for my website though it took too long to finish but worth it. I will definitely recommend

Laura and the team were very efficient!
They did a great job helping me redoing my CV, cover letter and LinkedIn.
They were always quick on replying to me and delivering the service.
Highly recommend it.

They have charged me nearly £2000 and website doesn’t work. I have lost all my google rankings and the website has 500 critical errors.
They are not responding to me and not resolving the problem. Very frustrating and disappointing experience

The team have been amazingly patient with me, and I am thrilled with the finished website. I do wish I had filled the initial questionnaire out a bit more thoroughly - but they helped along the way taking it step by step. After launching my site there was a small hiccup which was put right straight away. I highly recommend the Codified Lab if like me you are useless with tech and want a beautiful well functioning website.