The AA Ireland Anmeldelser 

Excellent service

Excellent service

Pleasant, clear and knowledgeable response to my call.

I was very happy with the service I received. The staff were helpful, professional and friendly, and everything was explained clearly. Thank you for your assistance

My car was a write off after a hit and run ( it was parked!)
Aa ( AXA)had me in a rental the next morning, car collected, insuramce sorted in a couple of days and im now insured with my new car, very helpful and very efficient, thank you

I am very satisfied with the customer service.

I had trouble today and AA were with me in no time.Im in Clare and his name is Lucas.He was so helpful and knowledgeable.
Thanks alot

The efficiency of the staff member (Carolina)

Very helpful and got me back on the road

Connor helped me and got everything done quickly, and also helped me get a discount!

Very bad can't change any details i entered can't cancel policy.... nobody to talk to except robot.... which works on a loop gives you answers you dont need and what you actually need, is not even option....

Was great dealing with Aaron Hand he was extremely helpful and knowledgeable. Would recommend to friends and family

Speedy response and good customer service

Really helpful agent on the phone, I had a number of queries which were dealt with by one person, no chopping and changing through departments, I was barely on hold before getting through to a real person and ultimately in 10 minutes I had renewed my insurance, purchased AA membership and discussed pet insurance.

Been waiting two months for my insurance cert and disc,iv rang on 2 occasions,still waiting customer care is non existent,this company was good been with them over ten years but with the last three iv spent chasing my discs after paying

My call was answered within 5 minutes,
The girl stayed on call to assist with my online form uoload.

Extremly helpful i was really impressed how easy it was to talk to a oerson and not a bot

If you want to do a change to your existing motor policy (like a change to a new car mid policy), use the online option. It is clear, easy to use and changes can be effected immediately. One of the better online systems I have come across (and saves holding on the phone forever).

Thanks to Lara for her explanations and clarification.

I would like to say that finally one voice of reason is working for the AA and the problem i have reported previously on multiple occasions has been sorted amicably. So Kudos to the AA agent who sorted the problem out and it shows that perseverance pays off, you just have to keep going until you speak to the right person, one who believes in his company, and one who believes in his customers, at the same time.

I phoned AA with a query re having to cancel my credit card due to a scam earlier this year. As my AA membership rolls over every year I wanted to give my replacement card details to ensure payment went through as normal. The young lady I spoke with was very friendly, efficient and knowledgeable. I very much appreciated her kindness.