THE.Hosting Anmeldelser 38

I deposited 25 EUR into this service and bought servers, only to find out that their IP subnets are "dirty" and blacklisted everywhere. Nothing works. The support team is completely unhelpful, giving nothing but excuses instead of fixing the issue.

After a long struggle, they finally "replaced" two servers, but only one of them actually activated. I specifically took a server in Moldova, but it’s just as useless as the others—blocked everywhere.

To top it off, they refuse to provide any kind of refund because I paid with cryptocurrency, which is basically their way of stealing your money. I have essentially gifted them 25 EUR for absolutely nothing in return.

Be very careful and check the reputation of this service before you buy. Don’t make the same mistake I did. This company is a scam.

Stay Away from this scam..
I have been a loyal client of The.hosting for two years, but my recent experience has been a nightmare. Out of nowhere, they suspended my VPS—which hosts live production systems—for a random KYC check.

Even after I successfully completed the KYC and verified my identity, they refused to reactivate my server. Instead, a staff member (John Constantine) told me my account was "permanently blocked" without any valid justification.

When I pressed for a reason, they pointed to a compromised WordPress site on the server (a security issue I had already acknowledged and offered to fix). Instead of following standard industry protocols—like giving me temporary access to clean the site or backup my data—they chose to shut down my entire infrastructure and hold my data hostage.

The support is slow, unprofessional, and shows a complete lack of understanding for "Production" environments. They are currently ignoring my requests for data export, effectively killing my business operations.

Avoid this provider if you care about your data and business continuity. They will shut you down without notice and block your access even after you prove your identity.

I’ve been using THE.Hosting for a short time and my experience has been mixed. The setup process was simple and the pricing seems reasonable.
The service works fine most of the time, but I did notice some instability on a few occasions. Support responded when I contacted them, although it wasn’t always immediate.
Overall, it’s okay for basic use.

Used it for almost a month, tried argentum first, and it was worth it? solid bandwidth, perfomance and really responsive support.
Mostly used for wireguard based vpn for gaming, never had a problem with it.
I dont know why this services rating is so low, i really love it.

Avoid. They take crypto payments for 'In Stock' servers that are actually out of stock, then refuse to refund when they can't deliver.

"Scam! They sell VPS in locations they don't have in stock (Armenia). When you pay with crypto, they refuse to refund your money to your wallet, locking it on their internal balance and forcing you to use services you don't need. Order # Ferrum[AM] #4990136. Support simply quotes their rules to steal money."

Scam. They don't accept european phone numbers, their verification form just doesn't accept them, support says "just use another number". Ticket #879969.

Stay away.

I used their service for over 3 years, back when it was PQ Hosting, and had 10 servers running with them. Then they suddenly suspended everything without warning. No explanation. No warning. Just a generic claim that their system detected fraudulent activity. No evidence, no discussion, no chance to respond. They don’t even give you time to take backups of your data.

The service is also rude and unapologetic. The real concern is how casually they can shut you down overnight. If you run serious business this is a serious risk.

I passed KYC using biometrics, I confirmed my email and mobile phone several times because they asked for it, I bought a VPS, 18 hours have passed, but they still haven’t activated it.

"At the moment, the demand for equipment has increased significantly. We don't have time to add equipment in proportion to the growing demand.
You can wait for the service to be issued or choose another location."

He dont have time, he cant add 1VCPU and 1GB RAM

You're such hypocrites. Like you can't check if you have a user from AM named Harutyun with this problem? My order 4947761, It's been 4 days and I still haven't received what I paid for.

I used this hosting service for a few months until they required KYC. The KYC process didn’t work (I tried to upload a photo of my ID, but their app marked it as “Unrecognized”), so I ended up losing access to my VDS. Support kept saying that “everything works fine.”

I’ve used many cloud providers, and none of them required uploading an ID like this. It wouldn’t surprise me if this hosting provider used the submitted scans for fraudulent purposes.

I strongly do not recommend this hosting service.

I purchased two VPS servers from this provider. Both instances were repeatedly unstable and became unreachable multiple times per day.

The servers were disconnecting from the network and becoming unavailable for several minutes at a time. I verified the issue by deploying an identical setup with another hosting provider using the same internet connection — the alternative VPS works perfectly stable. This confirms the issue was not related to my ISP or regional restrictions.

Despite this, the provider refused to issue a refund, stating that they “cannot influence country restrictions,” even though the problem was clearly specific to their infrastructure.

Unfortunately, based on my experience, I cannot recommend this provider due to instability and lack of customer-oriented resolution.

I’ve been using THE.Hosting for about three months now to host a few KVM VPS instances for a personal project and a small game server. Overall, the technical performance is impressive for the price point

Péssima empresa! VPS com qualidade ruim. Usei o serviço por poucos dias. O serviço não me atendeu corretamente... Solicitei o reembolso e simplesmente disseram que não fazem reembolso. A PQ Hosting era ruim, mas a The Hosting conseguiu ser pior!

Signed up as an affiliate, drove sales that paid for my servers, earnings not added to my account for 2 months. When I questioned them, they added ONE DAY on my servers, said the issue will be resolved, issue wasn't resolved, all my servers suspended. The.Hosting which is actually PQHosting, a Russian owned business that got a bad reputation changed their name to The.Hosting and are still as shockingly bad as always!

To The.Hosting's reply "As of May 29, 2025, PQ.Hosting rebranded and transitioned all assets, infrastructure, and services to THE.Hosting"

You deleted my account, invoices, order numbers etc.

Company is not that bad. You get what you pay for.

I strongly advise against using this hosting service. One day, without any warning, they completely shut down power to my server, leaving it fully inaccessible. They provided no explanation, no details about what happened, and not even an estimated time for when the service might be restored.

Their support only says vague things like “please wait,” but gives no real information. This is completely unacceptable for any hosting provider, especially if you rely on your server for business.

If you need a reliable hosting service — this is definitely not the one! Extremely poor experience!

After extensive research and testing of various hosting providers over the past 18 months, I have found one that consistently exceeds expectations. The server performance is impressive - stable response time of less than 200 ms and 99.95% uptime in several client projects. What really sets them apart from others is the technical support team: it works around the clock, 7 days a week, and is staffed by truly knowledgeable staff who provide solutions, not just answers. Their custom control panel, although unusual at first glance, provides detailed control over server settings. Automated security monitoring made it possible to quickly prevent several potential threats. Despite the fact that their prices are in the middle price segment, reliability and performance justify investments in business-critical applications. The seamless migration service made the transition from our previous hosting surprisingly easy

I used it for 1 year and 6 months, it was great. But after changing to the.hosting they are terrible. Even their servers are slower.

PQ.Hosting were beasts! the.hosting are terrible. They suspend, they don't even refund the funds.

STAY AWAY FROM THEM, NEVER AGAIN!

Extremely slow upload speeds on a VPS server. During normal working hours the upload speed of their VPS servers can be as low as 2Mbps and averaging around 5Mbps. Their support was helpful (reason for 2 stars) and stated that there is an issue but there is no ETA for a fix. They know there is a problem with their infrastructure but are still selling it. They don't want to provide a refund either.

They will close you on a false accusation

Later they might ask ... also, their email notifications do not work ...