The Retailer Anmeldelser 

140
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Highly recommend ordering through the retailer. Really liked the clothing that I had ordered at first, so I ordered more. However after some issues and some communication with customer service I... Vis mer

Vurdert til 5 av 5 stjerner

Mannn, let me tell yall. Byfar the best T and long sleeve in the game and its only for $5. Thats a playa price! Look, buy some for yourself, your fam, your friends, your neighbors, shit, stack up for... Vis mer

Vurdert til 1 av 5 stjerner

At best this company is very incompetent and at worst they are a scam. Had an order get shipped out well past their promised delivery window and then never arrive. Since they used some budget sh... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

They are very quick to reach back to you and quality of customer service is amazing. Got my order very quick with a correction to it even quicker! Amazing job guys!


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

140 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 77 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,9

Alle anmeldelser

(140)

32 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Quicker than quick!

They are very quick to reach back to you and quality of customer service is amazing. Got my order very quick with a correction to it even quicker! Amazing job guys!

24. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Mannn

Mannn, let me tell yall. Byfar the best T and long sleeve in the game and its only for $5. Thats a playa price! Look, buy some for yourself, your fam, your friends, your neighbors, shit, stack up for next year! Im telling you, this deal will pass and you gone be left wishing you had more. Anyway, thanks for the excellent customer service and delivery. Yall some real ones☝🏾

23. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very Good

The product is absolutely top-notch and the support is fantastic—they take care of everything and help wherever they can. The team is really nice overall—GOAT company. And very Cheap :)

22. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Potential scam

At best this company is very incompetent and at worst they are a scam.

Had an order get shipped out well past their promised delivery window and then never arrive. Since they used some budget shipping service, I couldn't even track the package on my end to figure out what happened. Tried to get a resolution with customer service, but that was an even more frustrating experience (kept getting messages from multiple people about the same thing I had already discussed and explained to them). Was promised several different resolutions and never received any actual resolution.

DO NOT SHOP WITH THIS COMPANY

18. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Retailer

Hi Nick,

We do ship high volumes, and occasionally a mistake slips through, that's on us to sort, and we will.

On top of that we will compensate you and send you a partial refund / send some free items as a sorry because this is not the experience we want our customers having.

In the US we ship with UPS, not a low-cost carrier, so everything's properly tracked. You won't be out of pocket, and you'll receive your items. We're investigating what went wrong here so it doesn't happen again.

Please email us at support@theretailer.com.au and this will be resolved within the hour

Vurdert til 5 av 5 stjerner

Highly recommend The Retailer

Highly recommend ordering through the retailer.

Really liked the clothing that I had ordered at first, so I ordered more. However after some issues and some communication with customer service I had gotten frustrated because in order I had canceled still had been fulfilled and I had been charged.

But customer service did everything to make it right and showed that this company care cares about its customers. I will be ordering through them again.

16. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Guarantee 100%

It took a little while to arrive at first, but it eventually got here with everything in order. It was the item I wanted—brand new and in good condition. I 100% guarantee it.

7. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Have brought a few J4s all come as…

Have brought a few J4s all come as described, at a good price, overall a good experience.

26. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Retailer

Thanks Paul — glad the J4s all landed as described and at the right price. Appreciate you shopping with us. — Retailer

Vurdert til 5 av 5 stjerner

Delivered through express post just 2…

Delivered through express post just 2 days on arrival. Yeezy 350 beluga. My wife loves it. It's genuine. No other store I could find with this price.

23. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Retailer

Love to hear it, Glenn — a genuine 350 Beluga in 2 days at that price is exactly what we're going for. Thanks for the kind words! — Retailer

Vurdert til 3 av 5 stjerner

Product are legit but communication is…

Product are legit but communication is not there delay response.

26. april 2026
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Svar fra The Retailer

Thanks for confirming the products are legit, Kapru-shee — that genuinely matters to us. You're right that our communication and response times let you down, and improving them is a real focus for us right now. If anything's still unresolved, email support@theretailer.com.au and we'll get straight onto it. — The Retailer team

Vurdert til 3 av 5 stjerner

ok but not quite at the level expected for a paid subscription

Products are good. variety ok. purchasing needs a lot of work. Had issues with purchasing items. spoke with customer support that are aware of the issues but do not seem to have a desire to fix them, just apologise and move on. Communication is slow if anything at all. It is a shame as the products are good, just customer service standard, lack of communication and lack of willingness to fix known issues/bugs in their order ordering system lets them down. especially because you pay a monthly subscription to be part of it.

29. april 2026
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Svar fra The Retailer

Michael, thank you for such fair and detailed feedback — it's exactly what helps us improve. You're right that slow communication and unresolved issues in the ordering system don't meet the standard a paid membership should, and we're working hard on both. If you're still hitting problems, email support@theretailer.com.au and we'll make sure they're sorted. — The Retailer team

Vurdert til 3 av 5 stjerner

It’s hard to believe that I got Air…

It’s hard to believe that I got Air Jordan 2 Retro Varsity Red for only $70 bucks.

I mean a DS 2014 pair for that price, which makes me overthink if they are real or fakes. If the retail correction team can answer about sourcing and their authenticity check I’m wrong into not trusting them happily.

9. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Retailer

Great question, Nimish — happy to put your mind at ease. Every item we sell is genuine: our team sources and verifies each pair before dispatch, and the low price comes from below-RRP deals and our membership discount, not from compromising on authenticity. If you're ever unsure about an item, you have 7 days from delivery for a full refund and we'll share our inspection notes. Enjoy the Varsity Reds — they're the real thing. — The Retailer team

Vurdert til 1 av 5 stjerner

0 customer service

0 customer service. How do you guys provide 1 sentence response to queries and taking minimum 3 business days for a single 1 sentence response.

5. mars 2026
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Svar fra The Retailer

You're right, Edward — slow, one-line replies aren't good enough, and we've taken that on board. Improving the speed and quality of our support is a priority. If your issue is still open, email support@theretailer.com.au and we'll resolve it properly. — The Retailer team

Vurdert til 5 av 5 stjerner

Package as shown

Package as shown. Happy with the shoe

4. januar 2026
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Svar fra The Retailer

Love that, Roger — exactly as it should be. Enjoy the shoe! — The Retailer team

Vurdert til 5 av 5 stjerner

Very impressed with the store

Very impressed with the store. $30 monthly bit steep ehhh oh well it is what it is. But I love it, love the weekly drops with perfect priced shoes/clothing. Love the mix up of clothing brands you drop, always have got good variety. Have brought plenty of items all legit.

4. januar 2026
Logoen til The Retailer

Svar fra The Retailer

Appreciate this, Rhys! Weekly drops at the right price are exactly what the membership's for — glad it's paying off, and good to hear everything's landed legit. Cheers for being with Retailer. — The Retailer team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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