TGA Mobility Anmeldelser 

801
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Avoid this company at all costs. For over a year I have been trying to get a faulty powerpack replaced. It experienced a power surge resulting in my son’s wheelchair flying forwards (with him in it) a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Good service right from the first phone call. Very helpful information given to my questions. Fitting arranged at home and fitter arrived prompt on the appointed day. Fitting completed and instruction... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Young lady who helped us was a delight, nothing was too much trouble. She was very encouraging, letting me try machines, which although I never purchased on the day, left me with good and positive... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

If I could give TGA ten stars I would. Rarely do I do business with a company that is so committed to customer service. Special thanks to Woody for being patient with me and sorting out my problems. T... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Leverandør av mobilitetsutstyr
  2. også i
  3. Leverandør av hjelpemidler for funksjonshemmede

Skrevet av virksomheten

At TGA Mobility, we believe that when it’s hard to move, you needn’t stop living. We provide scooters and wheelchairs tailored to suit all kinds of people with all kinds of needs.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

801 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(801)

140 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent demo of two scooters by TGA

TGA Mobility were very happy to bring two different mobility scooters to my home so that I could try them outside around the fields where I was actually going to use them. Karl was very helpful explaining all the features and he had the knowledge and experience to advise what would work best for me. There was no sales pressure at all and the demo really helped me think through the options.

3. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til TGA Mobility

Svar fra TGA Mobility

This is great to read - thank you for your five star review. I'm passed this onto Karl & Samantha.

Vurdert til 5 av 5 stjerner

Motability Scooter and Good Customer service

I spent two days completing Enquirie forms for mobility scooters on motability sceme. I got only one solid response from a dealer who got me through to TGA Motability who contacted me put me through to Motability and completing some of the paperwork she then arranged for a home demo. So very helpful and professional good old fashioned Customer Service thank you TGA.

8. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til TGA Mobility

Svar fra TGA Mobility

Thank you Matthew, this is lovely to read. I've passed this onto Samantha & Charlotte who helped you. We're looking forward to delivering your Breeze S3 later this month.

Vurdert til 5 av 5 stjerner

Used scooters are attractive if your on a tight budget but buy from reputable dealers

I didn’t have the best start to using a mobility scooter having bought one second hand from a dealer. Nothing but problems and it was away more times than being used. However I was impressed by the brand TGA even though I didn’t purchase from them they were very helpful when I did have problems so I stuck with the brand and ordered a new scooter from them.The whole process of reviews of the scooter short list and a great home demonstration with a very informative engineer.The admin team was always polite and answered all my questions. Even the delivery engineer didn’t rush me was polite and ensured I was happy with it before handing it over Considering this company is based in the south of the country and I live in the north they have most of the country covered.I am lucky to have the top of the range scooter and although it is early days it is very special great to drive, I feel safe and it’s a quality piece of tech.It has been a difficult time for me having a recent operation which hampered progress, but the staff at this Company don’t push and I felt did all they could to accommodate my issues. My thanks to all the team at TGA a job well done, my lasting advice! Go to the people that make the scooters if you can. Do your research and short list a few.

5. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til TGA Mobility

Svar fra TGA Mobility

Thank you Alexander, this five star review is great to read.

Vurdert til 5 av 5 stjerner

Professional, friendly and knowledgeable company

This is my second time using this company.
They were professional, kind and empathetic. Knowledgeable about their products and very efficient.
Starting from my first phone call to the office Jo was efficient and friendly and I spoke to Jo from enquiry to after sales call.
My order delivery was extremely efficient and Russ who delivered my mobility scooter was friendly, knowledgeable and thorough.
I would highly recommend TGA

27. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til TGA Mobility

Svar fra TGA Mobility

What a great review to read, thank you for taking the time to do this Claire. I've passed this onto Jo & Russ

Vurdert til 5 av 5 stjerner

Appointment went really smooth and what…

Appointment went really smooth and what a difference it’s made to the chair it’s so easy to operate.

18. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til TGA Mobility

Svar fra TGA Mobility

Thank you for your review Cath - it's great to read you were so pleased with our service.

Vurdert til 5 av 5 stjerner

Staff are helpful and friendly i love…

Staff are helpful and friendly i love my mobility 💺 I can get about a lot easier i would like to say thankyou folds up to get in a car or hospital appointments always there if u need any help

4. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til TGA Mobility

Svar fra TGA Mobility

Thank you Janet, your five star review is great to read. I've passed your comments onto Kim who helped you find the Whill-F

Vurdert til 3 av 5 stjerner

still waiting for acknowledgement that…

still waiting for acknowledgement that bill dated 21st June 2025 shows vat being paid! when I am exempt.

26. juni 2025
Logoen til TGA Mobility

Svar fra TGA Mobility

Thank you for your review. I can see our Service department responded to you on 1st July - you were charged VAT on this order as you didn't complete the VAT exemption form on our website when you ordered your stick clips. I hope this helps explain things.

Vurdert til 5 av 5 stjerner

What a fantastic company and Product

We have recently purchased a tga vita lite from TGA direct. We knew from our previous purchases that there scooters were the very best available. They are very well made, modern and comfortable scooters. The service was phenomenal throughout, the whole buying process with everyone we met was friendly, helpful and professional. We can't thank them enough. They truly went way above and beyond to ensure we were happy and they even helped us load it in our vehicle which was truly hard work but they were determined to help us all the way. Gabriel even phoned a few days later to ensure we were happy with the scooter and service. We will recommend TGA and there fantastic team to everyone. Thank you all at TGA from Pete & Nicky G

30. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I was very impressed with the service…

I was very impressed with the service we got from TGA,
They sent someone to our house to demonstrate the power pack ,he fitted it to our wheelchair,this made it much easier for us .I have now been using it for a couple of weeks and it has made pushing my husband a lot easier. If more businesses gave this sort of service this country would not be in the state it’s in .i would certainly recommend TGA to anybody thinking about a power pack .

17. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til TGA Mobility

Svar fra TGA Mobility

Thank you for your five star review, it's great to read how happy you are with our service and powerpack. I've passed this onto Jo & Harry who helped you.

Vurdert til 5 av 5 stjerner

Service advisor Ben was very helpful…

Service advisor Ben was very helpful when I needed to transfer a TGA Powerpack from one wheelchair (Wren 2) to another (Rea Azalea Assist). He responded promptly to all my queries and enabled me to complete the transfer successfully without major expense.

27. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til TGA Mobility

Svar fra TGA Mobility

Thank you for your five star review Michael, it's great to read. I've passed this onto Ben.

Vurdert til 1 av 5 stjerner

I am disappointed due to the fact that we require this stuff to function.

Wrong parts handed out. Took a trip to site signed for paid for. Then got home to find i had two right side components. Called them to arrange parts to be collected and new part issued. Still waiting
There error why do I need to do all the chasing. We all have busy workloads but when you talk to them and they acknowledge it was there error

24. juni 2025
Logoen til TGA Mobility

Svar fra TGA Mobility

I'm sorry to hear there was an error when picking your parts and we're sorry for the inconvenience. We will visit you tomorrow to swap these over.

Vurdert til 4 av 5 stjerner

Quick delivery and helpful staff when I…

Quick delivery and helpful staff when I called them.
Live chat though, when asked a simple question said "call the showroom" so would avoid using that.

23. juni 2025
Logoen til TGA Mobility

Svar fra TGA Mobility

Thank you for your review. I've passed your comments about our live chat onto the team concerned and we're sorry this wasn't more helpful.

Vurdert til 3 av 5 stjerner

Wrong order delivered

Received the wrong item and system to replace for correct item is confusing. Had to order the item and pay and will receive refund was they have received wrong item back.
This is a bit out dated way and my Dad is 90 and being asked to post a large item back is silly at best .

15. juni 2025
Logoen til TGA Mobility

Svar fra TGA Mobility

Hello Stephen, I'm sorry to hear you weren't happy with this. We will look at our processes.

Vurdert til 1 av 5 stjerner

I didnt know the canopy only had one…

I didnt know the canopy only had one fixing point and my disable scooter has 2 so it is no good i am nearly 82 years of age so i think it a coplete waste of my pension as the scooter was used to visit my husband in a nursing home i think it was completely a waste of money also i am disabled

1. juni 2025
Vurdert til 5 av 5 stjerner

Duo powerpack

Service and comms excellent. Performs exactly as it says on the box. Highly recommended.

13. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til TGA Mobility

Svar fra TGA Mobility

Thank you for your five star review, Chris.

Vurdert til 4 av 5 stjerner

Fantastic .The dual power pack i bought…

Fantastic .The dual power pack i bought for my daughters wheelchair does the job. We live in a hilly area and it was becoming difficult to push her around and access the town centre. Just been to Blackpool Zoo and it made it so easy. The battery hasn't needed a charge yet so it lasts a good trip out. We had a demo which had to be delayed due to missing part but by week 2 we had the demo and bought it there and then. It needed a special fixing kit for the wheelchair but all in all it was worth it.

27. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til TGA Mobility

Svar fra TGA Mobility

Thank you for your review, Ian. I'm sorry to hear the part was delayed but happy to hear what a difference the wheelchair powerpack has made.

Vurdert til 1 av 5 stjerner

part number added bellow (order number)

I don't want to write this, but I place an order with a company for a part! At least they should be able to tell me when and if they have made an order for my part. and when the expect it in there stores.

Nope Tga just wishfully hope that the part just comes in!

This is major part of my scooter which has failed. and not for the 1st time. I am a loyal tga customer owned a Vita S. On which the whole alloy wheel assembly failed after a blow out, alloy exploded.

Luckily more Vita s models have been sold so was easy to get an aftermarket replacement.

I upgraded to the Vita X, and have suffered the same issue, contacted Tga to try and get a replacement, but they have no idea when they might get any in stock.

I have now been without my scooter since the middle of may, for the price of your scooters, sorry you need to do better. Have been lucky to get other parts from you which I am thankful for.

But again I shouldn't have to go without paid out for a scooter I can not get parts for. I know scooters like cars are guaranteed ware and tear over time parts will need to be replaced. But I can get parts for my car quicker.

I am hoping I get my replacement wheel assembly soon.

26. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

TGA'S bREEZE 4S

TGA came recommended by my Occupational Therapist and they certainly lived up to the revommendation. Before a demonstration visit the area re[resentative of TGA worked with my OT to evaluate my needs, obectives and mobility challengees o short list potential buggies from their range. The result wasa demonstration visit with three vehicles to consIDER. I was made to feel throughout that the visit was to find solutions to my needs, rather than a sales pich. i chose their flagship Breeze 4S model and was given a thorough trial ofit at the initial visit. i;m more than pleased with the machine.

2. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til TGA Mobility

Svar fra TGA Mobility

Thank you for your five star review - this is great to read.

Vurdert til 5 av 5 stjerner

Excellent service and information

I have received lots of great information and this gives me an idea of the vast range of equipment which would enhance my future life experiences.

8. juni 2025
Logoen til TGA Mobility

Svar fra TGA Mobility

Thank you for your five star review. Please call us on 01787 882244 if you need any more help to find the right product.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv