Test Your Intolerance Anmeldelser 

1 155
•
TrustScore 4 av 5

4,0

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Se hva andre synes

Vurdert til 5 av 5 stjerner

It definitely pucked up on things I know I'm allergic to via skin patch testing. Was interesting to see a few other things on there I had no idea about. Not sure how scientific it is but it definitely... Vis mer

Vurdert til 4 av 5 stjerner

Really insightful and interesting. I have learned a lot and cut certain things down or out of my diet and already feel less bloated! I enjoyed some of the more strange intolerances too, just for r... Vis mer

Vurdert til 1 av 5 stjerner

Not worth the paper it’s written on. Doesn’t test for most of the known allergens (covering their backs here?). Says I’m intolerant to everything- daughter’s was the same- except apparently she’s no... Vis mer

Vurdert til 5 av 5 stjerner

Brilliant company i did a hair test anf have found lots of things that causes me to have rashes or other effects so now i know what foods and other things to avoid very helpfull as ive had reactions t... Vis mer

Informasjon om virksomheten

  1. Trening og ernæring

Om Test Your Intolerance

Skrevet av virksomheten


Who are we?

The UK’s No.1 test provider. Find a happier, healthier you, today. For over 14 years we’ve helped over 450,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.

Our values and our mission

We remain committed to our core belief that individuals should be presented with the relevant key facts relating to tests available to them and from those key facts they can make an informed decision on which path to take. This is why we continue to offer both conventional and complementary products and services, therefore, offering the most comprehensive choice to a potential client. All our tests have a ‘Test Facts’ statement giving you the essential relevant information about the test.

We were the first company to create and implement this useful aid in ensuring clients understand the test they are buying in November 2019.

Why us?

Our wide range of allergy, food intolerance, sensitivity and health tests help you understand potential triggers and key biomarkers from the comfort of your own home.

  • Support 9,000+ people per month
  • Quality in-house laboratories
  • Endorsed by practitioners
  • Largest global network of testing

Suffering from discomfort or undiagnosed symptoms happens to most of us and can be something you’ve lived with for years.

We support you through your wellness journey with our 24hr, seven-day-a-week expert care team. Take control of your health today!

Visit our website Shop Allergy & Intollerance Tests Shop Sensitivity Tests Shop Health Tests

Kontaktopplysninger

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TrustScore 4 av 5

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4,0

Alle anmeldelser

(1 155)

39 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner
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Svar fra Test Your Intolerance

Thank you for your feedback. We’re glad to hear you found our service excellent and the process easy to complete.

Kind regards,
Customer service team

Vurdert til 5 av 5 stjerner

The Results were really quick and…

The Results were really quick and really informative. Everything that the results came back with made total sense with the effects that came along with it.
I will continue to make lifestyle changes and hopefully notice a difference and retake the test again in 4 weeks!

23. juni 2025
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Svar fra Test Your Intolerance

Thank you for your feedback. We’re delighted to hear that you found your results quick, informative, and consistent with what you were experiencing. It’s great to know you’re taking steps to make lifestyle changes, and we look forward to supporting you when you retake the test in a few weeks.

Kind regards,
Customer service team

Vurdert til 5 av 5 stjerner

I hadn't recieved my test rang up Jordan was very helpful found my test said I would receive in 3/5days.

Jordan was very helpful sorted my query in 2mins .Very pleased thanku.

22. august 2025
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Svar fra Test Your Intolerance

Thank you for your feedback. We’re delighted to hear that Jordan was able to quickly locate your test and resolve your query in just a few minutes. It’s great to know you’re pleased with the support provided.

Kind regards,
Customer service team

Vurdert til 5 av 5 stjerner

The test answeredBrilliant a lot of questions…

The test answered a lot of questions that I had after becoming intolerant to a few things. It makes sense now. Thank you

23. juni 2025
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Svar fra Test Your Intolerance

Thank you for your feedback. We’re delighted to hear that the test helped answer your questions and provided clarity about your intolerances. It’s great to know the results made sense and were helpful to you.

Kind regards,
Customer service team

Vurdert til 5 av 5 stjerner

Useful facts about my body

It was very interesting and useful to find out what my body reacted to.

10. juni 2025
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Svar fra Test Your Intolerance

Thank you for your feedback. We’re glad to hear that you found the results interesting and useful in understanding how your body reacts. We hope this information helps you make informed choices moving forward.

Kind regards,
Customer service team

Vurdert til 5 av 5 stjerner

Amazing quick informative response from…

Amazing quick informative response from Angel on the live chat that cleared up any questions I had regarding the testing procedure.

21. august 2025
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Svar fra Test Your Intolerance

Thank you for your feedback. We’re delighted to hear that Angel provided a quick and informative response on live chat and was able to clear up all your questions regarding the testing procedure.

Kind regards,
Customer service team

Vurdert til 5 av 5 stjerner

Cameron was very helpful on chat and…

Cameron was very helpful on chat and answered my queries

21. august 2025
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Svar fra Test Your Intolerance

Thank you for your feedback. We’re glad to hear that Cameron was helpful and able to answer your queries efficiently. It’s great to know our live chat support provided the assistance you needed.

Kind regards,
Customer service team

Vurdert til 5 av 5 stjerner

I had a problem activating my test…

I had a problem activating my test online before submission.
The online chat with “Angel” who activated the test for me was an excellent result.
Hopefully the rest of the experience will be as good.

19. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Test Your Intolerance

Thank you for your feedback. We’re glad to hear that Angel was able to quickly activate your test and provide excellent support. We hope the rest of your experience is just as positive, and our 24/7 live chat team is always available if you need further assistance.

Kind regards,
Customer service team

Vurdert til 5 av 5 stjerner

Fast and efficient e mail contact

Fast and efficient e mail contact. Easy instructions and ability to track is amazing, will finally get the results that will help me with my health problems

11. juni 2025
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Svar fra Test Your Intolerance

Thank you for your feedback. We’re delighted to hear that you found our email support fast and efficient, and that the clear instructions and tracking made the process easy. We hope your results provide the insights you need to help with your health concerns.

Kind regards,
Customer service team

Vurdert til 1 av 5 stjerner

A complete waste of money …

A complete waste of money …. So many stupid “results “ from such things as “shrubs” and other vague things the whole test was rendered useless…. Definitely not for the uk market as we don’t encounter many of the things tested for …. Don’t bother wasting your time!

18. juni 2025
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Svar fra Test Your Intolerance

Hello Alison,

We’re sorry to hear that your test experience was disappointing. We understand that some of the items tested may not be familiar or relevant in the UK. However, please note that many of our customers do travel and may also be from countries where these items are more prevalent. There is also a chance that you may come on contact with someone who has been in contact with the item.

Your feedback is important, and we’ll take it into account as we continue to improve the clarity and relevance of our reports.

Customer Service Team,

Test Your Intolerance.

Vurdert til 1 av 5 stjerner

Results said I have an intolerance to…

Results said I have an intolerance to everything

11. juni 2025
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Svar fra Test Your Intolerance

Hello,

We’re sorry to hear that your results weren't very clear. Hair-based sensitivity testing can sometimes show broad reactions, but this does not always reflect actual intolerances. If you’d like, our team can review your report with you and provide guidance on interpreting the results more clearly.

Customer Service Team,

Test Your Intolerance.

Vurdert til 4 av 5 stjerner

easy to do the results are easy to…

easy to do the results are easy to understand im glad I did it

16. juni 2025
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Svar fra Test Your Intolerance

Hi Angela,

Thank you for your feedback! We’re glad to hear that you found the process easy and that the results were clear and understandable.


Customer Service Team,
Sensitivity Check

Vurdert til 5 av 5 stjerner

Great service from start to finish as I…

Great service from start to finish as I lost my order number via email nothing was to much trouble
Thanks Shawn for all your help

17. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Test Your Intolerance

Hi Rachel,

Thank you for your feedback! We’re pleased to hear that Shawn provided great service and was able to help you recover your order number without any trouble.

Customer Service Team,
Test Your Intolerance,

Vurdert til 1 av 5 stjerner

Not worth it!

What a con. Results were almost identical to 2 other people I know of who took the same test, and it didn’t show up an intolerance that I know I do have. Also took a ridiculously long time to say they’d got the sample, even though they advertise ‘fast results’. What they don’t make clear is that they’ll wait til at least 2 weeks after you’ve sent it, before they say they’ve got it (the address wasn’t too far from us, and Royal Mail aren’t THAT slow!) and then you get “fast results”

17. juni 2025
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Svar fra Test Your Intolerance

Hello Jacqueline,

We’re very sorry to hear about your experience and the frustration caused by the delays. We understand how important accurate results and clear communication are. While hair testing can indicate sensitivities, it may not detect every intolerance, as individual responses vary.
Regarding shipping and processing times, please note that we do not hold your sample for two weeks, as logistically that would make no sense for us to do. The quicker we can get your sample processed the quicker we will be able to release your results. Unfortunately, we are dependent on the post or your chosen method of sending your sample in to us. Our Fast Track service is only applied after receiving your sample. We cant speak for how slow the Royal Mail is, we can only process when the samples make it to our lab.

If you’d like, please reach out to our team with your order details so we can review your case and ensure any concerns are addressed.

Customer Service Team,
Test Your Intolerance.

Vurdert til 5 av 5 stjerner

We ordered in 2023 and completely…

We ordered in 2023 and completely forgot about it. When messaging Emily was really helpful in getting our order back up and ready to use.
Thank you Emily

16. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Test Your Intolerance

Hi,

Thank you for your feedback! We’re delighted to hear that Emily was able to help get your order back on track and ready to use.


Customer Service Team,
Test Your Intolerance,

Vurdert til 1 av 5 stjerner

Sent my hair not recieved anything

Sent my hair not recieved anything

10. juni 2025
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Svar fra Test Your Intolerance

Hi Vivien,

Thank you for bringing this to our attention, The system shows that we haven't received your sample to date. Please reach out to ur live chat team with your order number and let them know when you sent the sample in to us. We will have a look into what happened for you.

Customer Service Team,

Test Your Intolerance.

Vurdert til 5 av 5 stjerner

Fab detailed results

Fab detailed results. Wasn't sure of how long the results would take but they were in my mailbox on the 4th week. Good insight with percentages for each intolerance.

16. juni 2025
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Svar fra Test Your Intolerance

Hi Louse,

Thank you for your feedback! We’re glad to hear that you found the results detailed and insightful, and that the percentages for each intolerance provided useful information.

Customer Service Team,
Test Your Intolerance,

Vurdert til 5 av 5 stjerner

chat au top

J'ai eu Terry en ligne pour des explications. il a répondu parfaitement à mes interrogations

13. august 2025
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Svar fra Test Your Intolerance

Hi Stephanie,

Merci pour votre retour ! Nous sommes ravis que Terry ait pu répondre parfaitement à vos questions en ligne.

Customer Service Team,
Test Your Intolerance,

Vurdert til 5 av 5 stjerner

Helpful

The adviser Shawn, was very helpful, he looked into my problem and found the right answers, he was polite and very useful x

12. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Test Your Intolerance

Hi Kealey,

Thank you for your feedback! We’re delighted to hear that Shawn was polite, helpful, and able to provide the right answers to your query.

Customer Service Team,
Test Your Intolerance,

Vurdert til 1 av 5 stjerner

Very disappointed

Ordered test June, mailed sample off never heard anything. Chased they say they hadn’t received it so sent another test, mailed that off mid July still not heard anything. Chased last week still waiting to hear from them

12. juni 2025
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Svar fra Test Your Intolerance

Hello Jane,

We’re very sorry to hear about the delays and the difficulties you’ve experienced in receiving your results. This is certainly not the service standard we aim to provide. However, we haven't received your samples, this is very strange as we are aware of the amount of time gone by. Please check the address information you to ensure your are posting your samples back to the correct address. For a more immediate response, please use our 24/7 live chat team.

Thank You,

Customer Service Team,

Test Your Intolerance.

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