Tests4You Anmeldelser 264

I purchased from them because they were on the Government website. Good value for money and they delivered within two days of ordering but then the Government changed the rules. I requested a refund but I was not happy with the policy as it was really unfair. I spoke to Jasper and then Keith, who did everything they good to resolve the issue and that is why I gave them the four stars. I would recommend ordering only days before you leave as it is not easy to get a refund. Rules change all the time and I did not expect the tests so soon but it does say they deliver within two working days. So just be careful when ordering. As I say, Jasper and Keith went above and beyond to resolve my problem with no longer needing the tests.

Very dedicated to solve the customers problems.

The service is good and Daniel is really nice to help me solve my problem in minutes.

Ricky was very helpful when I contacted Tests 4 You. He provided me with my URN allowing me to complete my return tests as these details did not arrive with tests. Thank you Ricky.

I have received excellent services and support from Daniel.

Easy process, was sent the wrong result but I emailed them and Daniel sorted it out and changed the result

Thank you Tests4you, for solving my issue.
My Aunt registered the test kit with wrong URN. Jasper really helped me out through all this. Told to register again with correct details and than called back to confirm registration.
Amazing service.

Once I contacted tests4u,I had a very prompt response from Daniel. It was an excellent service

The test kit arrived next day through DPD. We had an issue receiving the certificate but after calling their customwr service and speaking with Andrew we received everything within 30min. Great sevice, highly recommended.

Ash was very helpful and went beyond the call of duty by ringing me back when my phone ran out of airtime in the middle of our call

Ricky was really helpful and assisted me in a very professional manner. Very easy to submit and fast response.

Andrew was very pleasant, patient and attentive to my complaint about not getting my locator reference number. He provided solution immediately and also made sure I got the messages before I ended the call.

Ash was extremely helpful and patient when we spoke to him. We were having problems submitting a day 2 lateral flow test online. He stayed on the phone while we completed the form and reassured us at all stages. Thanks Ash!

Andrew was very helpful when I didn't receive my reference number for the passenger locator form. He sent a new email with the reference number immediately.

Ricky was very helpful in trying to sort out my problems using the kit.

Fantastic service - ordered two Day2 tests having been let down by TestnGo.
The PLF numbers came in the confirmation email so that worked. When we returned home we took the tests at about 10.30am and uploaded the negative results and received the certificates just after midday.
Highly recommend. Efficient service and excellent price.

Smith was very helpful and patient.
Thank you

Spoke with Ricky he was very helpful and polite,his advice helped a lot.