What made it great was how patient and understanding the person on the phone was. They actually listened, explained everything clearly, and made the whole process feel easy instead of stressful. Santa... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great turn around from order to delivery, same as last review. 40m inspection camera with meterage info, spot on. Pricing is exactly where I thought it would be, will buy again as need arises.
Selskapet har svart
So the ordering process was clear. I was kept informed of the progress regularly. The office staff returned a call to answer my query. The test meter was delivered safely and well packed. Overall m... Vis mer
Selskapet har svart
I recently bought the Fluke 1674FC and I’m very impressed. The build quality is solid and it feels made for professional use. The Auto Test feature saves a lot of time, and the interface is simple... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om PASS Ltd
Skrevet av virksomheten
Established Since 2001
We have a growing library of over 20,000 products from the world's leading manufacturers for the very best prices, we cater for every type of customer ranging from domestic electricians to large, multi-national firms.
Our expert team will help you to get the perfect items for your application, and our in-house technical support will answer any of your queries about the more technical issues with your equipment.
Stockists of: Thermal Imaging Cameras | Thermal Monoculars | Multifunction Testers | PAT Testers | Flue Gas Analysers | Power Quality Analysers | Pressure & Flow Intruments | High Voltage Testers | Live Line Safety Equipment | Environmental Testers | Metrology Equipment | Tools and much more.
We also have trade counters at our branches in Teesside, Leeds, Glasgow, Belfast, and London.PASS Ltd - Experts in Test Equipment
Skrevet av virksomheten
- Our Experts are Here to Help
- Our team of experts will help you to choose the right items for your application, at a great price.
- Free Delivery On Orders Over £249
- Spend over £249 and get free next day delivery to most mainland UK addresses.
- 60 Day Returns
- We're confident you'll be happy with our test equipment, if not, you have 60 days to return it.
- Visit a Trade Counter
- Branches in Teesside, Leeds, Glasgow, Belfast, and London.
Free UK Delivery & 60 Day Returns
Get it Next Working Day
We offer free next working day delivery on all orders over £249 (ex VAT) that are in stock. Also, you can rest assured with our 60 day returns policy.
Kontaktopplysninger
1 Wilson Street, TS17 7AR, Stockton-On-Tees, Storbritannia
- 01642 931 329
- info@pass.co.uk
- tester.co.uk
4,7
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
good service
13. januar 2026
Svar fra PASS Ltd
Hi Gavin,
Thank you for taking the time to leave us an excellent five star review! It really is appreciated.
Take care and we hope to hear from you again shortly.
Kind regards
Stevie
Updates totally clear and item received…
Updates totally clear and item received with no issues. Very happy.
14. januar 2026
Svar fra PASS Ltd
Hi Stephen
Thank you for taking the time to leave us an super five star review! It really is appreciated.
Take care and we hope to hear from you again shortly.
Kind regards
Stevie
Great communication throughout parcel…
Great communication throughout parcel arrived on time very easy to deal with thank you
13. januar 2026
Svar fra PASS Ltd
Hi Hilary,
Thank you for taking the time to leave us an excellent five star review! It really is appreciated.
Take care and we hope to hear from you again shortly.
Kind regards
Stevie
Great price and service
12. januar 2026
Svar fra PASS Ltd
Good Morning,
Thank you for taking the time to leave us an good four star review! It really is appreciated.
Take care and we hope to hear from you again shortly.
Kind regards
Stevie
A useful piece of kit
A useful piece of kit, purchased for my son in law, who was impressed, when he used mine!
5. januar 2026
Svar fra PASS Ltd
Good Morning,
Thank you for taking the time to leave us an awesome five star review! It really is appreciated.
Take care and we hope to hear from you again shortly.
Kind regards
Stevie
Svar fra PASS Ltd
Good Morning,
Thank you for taking the time to leave us an great five star review! It really is appreciated.
Take care and we hope to hear from you again shortly.
Kind regards
Stevie
Svar fra PASS Ltd
Hi Wayne
Thanks for leaving us feedback on your order.
Our website has over 50,000 products available for purchase, unfortunately we don't always have all of these in stock but they are something which we're able to get from the manufacturer, normally fairly quickly.
For future reference, our website will show if a product is in stock by a green banner above the pricing. If that is not there, please give us a call and we will be able to provide a lead time if needed.
Kind regards
Stevie
Supplied a tools different to the one…
Supplied a tools different to the one shown on the website. I waited a week for the tools to be delivered and paid delivery charges when I could have got the ones they supplied immediately and cheaper at a local shop without the delivery charges. Anyone who needs tools for work knows just how frustrating it is to wait for something they need straight away and then to get the wrong ones. They will not refund and accept return of the tools as I had to use the tools whilst I tried to sort out the mess they made of my order. Not that this would have been a good solution as it would have involved even more inconvenience. I thought I could trust a company which provides tools and services based on accuracy to get their website correct. I would not use them again and would not advise anyone else to.
9. januar 2026
Svar fra PASS Ltd
Hi John
Thank you for taking the time to leave us a review.
In response, you placed your order on the 4th of January at 22.25pm (Sunday). It was processed onto our system on the 5th of January and was delivered to you on the 10th of January (one week).
You then contacted us by email on the 11th of January to advise what was received did not match the image on our website. After you provided images of what you received on the 12th of January, I then responded on the 13th of January after confirming with the manufacturer that what was supplied was correct from them but it did not match the image we have on our website. The request for the image to be updated has been put through to our Marketing Team for correction.
At this point, I did advise that we would arrange a collection of the incorrect products at our expense and a full refund would then be arranged for you, which includes your original delivery charges.
Whilst I appreciate that a collection is inconvenient if you're not at the address during the day, a drop off label was also offered.
Instead of replying back to my email from Tuesday to discuss this further, you chosen instead to leave us this review.
I have reached out to you once again by email to see whether you would actually like to return the products for a full refund.
Kind regards
Joanne
Svar fra PASS Ltd
Hi Mark
Thank you for taking the time to leave us an awesome five star review! It really is appreciated.
Take care and we hope to hear from you again shortly.
Kind regards
Joanne
product arrived in good time
product arrived in good time, good communication throughout. I have yet to test the product but i'm sure all will be fine
9. januar 2026
Svar fra PASS Ltd
Hi Liam
Thank you for taking the time to leave us a fab four star review! It really is appreciated.
Take care and we hope to hear from you again shortly.
Kind regards
Joanne
Svar fra PASS Ltd
Hi Rob
Thank you for taking the time to leave us a brilliant five star review! It really is appreciated.
Take care and we hope to hear from you again shortly.
Kind regards
Joanne
Svar fra PASS Ltd
Hi Andrew,
Thank you for taking the time to leave us a great five star review! It really is appreciated.
Take care and we hope to hear from you again shortly.
Kind regards
Stevie
Impressive shipping and delivery speed…
Impressive shipping and delivery speed plus great packaging, very good service - thank you!
30. desember 2025
Svar fra PASS Ltd
Hi Edward,
Thank you for taking the time to leave us a excellent five star review! It really is appreciated.
Take care and we hope to hear from you again shortly.
Kind regards
Stevie
Svar fra PASS Ltd
Good Morning ,
Thank you for taking the time to leave us a great five star review! It really is appreciated.
Take care and we hope to hear from you again shortly.
Kind regards
Stevie
Svar fra PASS Ltd
Good Morning,
Thank you for taking the time to leave us a super five star review! It really is appreciated.
Take care and we hope to hear from you again shortly.
Kind regards
Stevie
As i missed the cut off time the order…
As i missed the cut off time the order was a little late as the weekend and order processed on Monday. However first class service. Well packed. Genuine as described product and the cheapest prices. Will use again.
5. januar 2026
Svar fra PASS Ltd
Hi Akbar,
Thank you for taking the time to leave us a excellent five star review! It really is appreciated.
Take care and we hope to hear from you again shortly.
Kind regards
Stevie
Svar fra PASS Ltd
Hi Richard,
Thank you for taking the time to leave us a great five star review! It really is appreciated.
Take care and we hope to hear from you again shortly.
Kind regards
Stevie
Svar fra PASS Ltd
Hi Colin,
Thank you for taking the time to leave us a super five star review! It really is appreciated.
Take care and we hope to hear from you again shortly.
Kind regards
Stevie
Long term customer of pass Ltd
Long term customer of pass Ltd, condescending and rude lady in after sales means I will buy my parts and arrange calibration elsewhere. Has an undeniable urge to talk over you with her patronising attitude doesn’t listen and most importantly isn’t helpful. Shame have been purchasing from pass Ltd for more than 10 years . Really frustrating speaking with her after having an issue with my order as the title
Was a bit misleading which fell on deaf ears.
5. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PASS Ltd
Good morning
Thank you for leaving a review without your details, fortunately I am aware of the call with yourself as it was myself you were dealing with.
Whilst I was doing my very best to assist with your query, you felt it necessary to talk at me almost at the point of shouting because you felt that I was not understanding your issue and I did ask you to stop shouting at me. I repeatedly attempted to clarify what you had ordered from us but you did not wish to listen, therefore, if you felt my attitude was patronising and rude, then I can only apologise. However, I was genuinely struggling to help you understand what you had ordered.
Our website clearly shows the various options and what comes with each stock code under the "description" section of the item you were purchasing which is what I was trying to explain.
As you believe the product listing to be misleading, I will ask our Marketing team to review this and update if necessary.
Kind regards
Joanne
Delivery was prompt and the product did…
Delivery was prompt and the product did exactly what it was supposed to do.
22. desember 2025
Svar fra PASS Ltd
Hi Steve
Thank you for taking the time to leave us a brilliant five star review! It really is appreciated.
Take care and we hope to hear from you again shortly.
Kind regards
Joanne
Dette er Trustpilot
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