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terraquest.co.uk Anmeldelser 3

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TrustScore 3 av 5

2,8

Programvareselskap
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Programvareselskap
  2. Eiendomsinvestering

Skrevet av virksomheten

TerraQuest is a digital and data services company that transforms how organisations interact with land, planning, and property information. With over 50 years of experience, we provide innovative, end-to-end solutions that support government, commercial, and public sector clients in delivering critical infrastructure, housing, and planning outcomes. Our core services span land and property data management, geospatial solutions, planning application validation, digital transformation, and specialist consultancy. We deliver reliable, accurate, and secure data that empowers smarter decision-making and operational efficiency across a wide range of industries. As the technology partner behind the Planning Portal, we help process over 95% of England and Wales’ planning applications digitally. From application validation to back-office integrations, we support planning authorities and users with seamless, scalable services. Our expertise also extends to land referencing for major infrastructure projects, cloud-based geospatial platforms, and document digitisation and hosting—all underpinned by ISO-certified information security and quality standards. At TerraQuest, we believe in unlocking the value of data, embracing digital change, and delivering lasting impact for our clients. Whether you're improving planning workflows, managing land assets, or seeking insight through spatial data, we help you deliver with confidence, clarity, and precision.

Kontaktopplysninger

2,8

Middels

TrustScore 3 av 5

3 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 1 av 5 stjerner

Complete waste of money

Complete waste of money. Consultant had no idea about planning permission from my specific council, when I had included PDF files in my application for an appointment she claimed to have not received them and I had to spend about 1/3 of our allocated time sending them for her to look over. This meant she had done no preparation familiarising herself with my query prior to the call. Complete scam, save your money and just spend more time on Google. Didn’t even bother taking up the whole half hour as was clear within the first 10 mins that it was a waste of time. Avoid.

7. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra terraquest.co.uk

Thank you for your review. While some time has passed, we want to make sure your experience is acknowledged properly.

We're really sorry to hear the advice session didn't meet your expectations — especially around document handling and preparation. That’s not the experience we aim to deliver, and we fully understand how frustrating it must have been to spend part of the call resolving admin issues rather than getting the help you needed.

Our advice service is designed to offer general planning guidance rather than council-specific casework, but it should always feel professional, prepared, and valuable. We’re reviewing this internally and will use your feedback to help improve both pre-call preparation and expectations-setting.

If you're open to it, we’d welcome a quick follow-up to learn more about what went wrong. Please feel free to reach us at support@planningportal.co.uk.

Thank you again for taking the time to share your experience.
– The TerraQuest & Planning Portal Team

Vurdert til 1 av 5 stjerner

Strange relationship with Studo Charrette

Very strange relationship with "Studio Charrette" which the Planning Portal seems to promote at every opportunity.

- "Thinking about solar panels? Then contact Studio Charrette"
- "Thinking about an extension? Then contact Studio Charrette"

The Planning Portal enjoys a quasi monopoly on the submission of planning applications online and this close relationship with an architectural technician / architectural designer seems very unusual.

If you look online at the reviews on Google for Studio Charrette the reviews are exclusively 1* by people who feel that they've had poor service / been scammed by Studio Charette. And many of these 1* reviews say that they went to Studio Charrette purely because of the association with The Planning Portal.

The nature of the relationship between The Planning Portal and Studio Charrette needs to be made much more transparent. Studio Charrette DO NOT install solar panels - they are draftsmen, architectural technicians. The whole thing looks very murky and is not a good reflection on The Planning Portal.

28. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I rang them up about their DBS

I rang them up about their Authentiquest company, the receptionist put the phone down on me. I rang again and told the receptionist I was unhappy that he put the phone down on me. He put me through to someone called Cameron, who then told me that Jules (Julius) would ring me back within 15 minutes, which was a lie and that was the last I heard from them.
Tried using their online contact form, it has an error message.

30. august 2022
Anmeldelse skrevet uten oppfordring

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