Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We’ve been using the Terra Kaffe TK‑02 for a while now, and it’s an impressive bean‑to‑cup machine, especially for people who want café‑quality drinks at home with minimal effort. It allows you dial... Vis mer

Vurdert til 5 av 5 stjerner

This machine is a total beauty. It blends seamlessly into the kitchen with a level of style and sophistication that is almost as satisfying as the espresso it creates. It’s rare to find an applian... Vis mer

Vurdert til 3 av 5 stjerner

Overall, I enjoy the coffee machine, however, be aware that if you purchase accessories (the carafe, the frother) they are non- refundable, even if they are unopened and not used. The drip carafe is t... Vis mer

Vurdert til 5 av 5 stjerner

We absolutely love our Terra Kaffe TK-02 coffee machine! We bought it for our office, and it has quickly become everyone's favorite part of the workday. This machine delivers a truly delicio... Vis mer

Informasjon om virksomheten

  1. Kaffemaskinleverandør

Skrevet av virksomheten

Transforming the in-home coffee experience, starting with a new coffee machine. Conscious, clean, and carefully crafted.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

183 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 9 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Sophistication Meets the Perfect Pour

This machine is a total beauty. It blends seamlessly into the kitchen with a level of style and sophistication that is almost as satisfying as the espresso it creates. It’s rare to find an appliance that feels like a curated piece of design while performing at such a high level.

​The machine takes all the hassle out of pulling an amazing shot, delivering a high-quality result every single time without the steep learning curve. It’s a premium, "plug-and-play" experience that doesn't compromise on aesthetics.

​Beyond the hardware, I also have to highlight the exceptional team behind the product. I reached out to them and was blown away by how communicative and attentive they were. It is rare to find a brand that pairs such a high-end product with a team that is this responsive and dedicated to their customers. I’m happy to be a loyal customer and highly recommend them.

29. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Customer Service

We’ve been using the Terra Kaffe TK‑02 for a while now, and it’s an impressive bean‑to‑cup machine, especially for people who want café‑quality drinks at home with minimal effort. It allows you dial in drink strength, milk texture, and volume, and once you set your preferences, it remembers them. The touchscreen is intuitive and modern, making it easy to navigate recipes and adjust settings without feeling overwhelmed. Customer service is excellent! We had supplies on auto-ship & needed assistance locating our order. They promptly figured out the issue & our shipment was on it's way. We received the items in a couple of days. Alex & Janna did an amazing job!

6. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We purchased the original TK-01 model…

We purchased the original TK-01 model almost 3 years ago and loved it. I say loved because we are upgrading to the TK-02. Can't wait to love the TK-02.

The company has been great to reach out to, and the machines themselves are a dream. So easy to use, customize and make the perfect coffee every day.

27. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Terra Kaffe - An Absolute Must Have!!!

We absolutely love our Terra Kaffe TK-02 coffee machine! We bought it for our office, and it has quickly become everyone's favorite part of the workday.

This machine delivers a truly delicious cup every time — whether it's a rich espresso, creamy latte, frothy cappuccino, classic drip coffee, or any other specialty drink. It handles both whole beans and pre-ground coffee with ease, giving us total flexibility depending on what we have on hand.

The drinks taste consistently excellent, and the machine is simple and intuitive to use. After several months of daily office use, we wouldn't think twice about purchasing the TK-02 again. It's been a fantastic investment that keeps the whole team happy and caffeinated!

Customer service has been excellent — they’re always quick to respond and a pleasure to deal with.


22. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I’ve had my Demi for three months and…

I’ve had my Demi for three months and I’m very happy with the machine and the customer service. After I had a problem that couldn’t be fixed with the team’s guidance over the phone they replaced my machine. I was back to drinking great espresso in a few days.

22. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Accessories

Overall, I enjoy the coffee machine, however, be aware that if you purchase accessories (the carafe, the frother) they are non- refundable, even if they are unopened and not used. The drip carafe is tiny and you may as well just make another single cup of coffee.

20. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Quick and easy Support

I love my TK2! So, when an error code popped up and I failed to troubleshoot it myself, I reached out to Support for help. They were fast to respond and the solution was quick and easy. I’m so impressed with my machine, and I’m so glad I bought this birthday gift for myself.

17. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Terra Kaffe is awesome

My husband and I absolutly love the TK-01 machine. It is easy to make the adjustments to get the exact cup of coffee we like. We have shown off our coffee maker to family and friends. Product support has been easy to use and very responsive.

15. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best Team Ever

I absolutely am in love with my TK02 machine. The coffee made the ease of use and clean look hits all three major aspects of what I want from a counter machine. Keep my counters clean while providing delicious flavor. The support team at Terre Kaffe is also top notch ready and willing to help. Their response times are also very fast. If you're thinking about any product from Terra Kaffe, I highly recommend you just do it!

13. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

The latte is lukewarm at best

The latte is lukewarm at best. The milk doesn't froth. I e-mailed the company to find a solution and after 2 months, no response. There is no phone number to call them. DO NOT BUY THIS PIECE OF JUNK!!!!!

7. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Terra Kaffe

Svar fra Terra Kaffe

Hi Jeff! It looks like you emailed us on Jan. 16, and our team member Alex responded within an hour - we never heard back, but please feel free to reply back on that thread so we can help. You can also give us a call at the number posted on our website so we can connect live - 718-738-7488. Thanks!

Vurdert til 5 av 5 stjerner

Love our Terra Kaffe

We have had our TK01 for four years with heavy use. Averaged 10-20 cents per cup of coffee for the machine. When we had trouble, customer service was prompt and professional in resolving the issues. I have just purchased our third machine (TK02) and look forward to long use.

2. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best coffee Machine on the market !

Can’t recommend this coffee machine enough. I used Marzocco at work and it’s hard to find better machine to be honest ! But I researched a coffee machine for my home easy to use without making a mess and found Terra kaffe 02
Amazing coffee every time! The app is super easy to use and lets you customize everything — temperature, volume, strength — so each cup is exactly how you like it.
We use quality beans, and the consistency is amazing.
Plus, if you use beans from Terra Kaffe webside which they have so many different companies, the QR code feature dials in the perfect settings automatically.
Honestly, we don’t buy coffee out anymore.
Every drop of coffee can be custom the way you love…
And the funny part now is when we travel the first thing we say to each other is “ can’t wait to be home to have our coffee! “
If you hesitate to buy it ? Really? go head ! you won’t drink coffee anywhere outside home !

31. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

10/10 Customer Service

I had the great privilege of dealing with the Terra Kaffe customer service when dealing with a problem with my previous machine and ordering a renewed TK-01. The support team was with me every step of the way, and would reply to my emails quickly. They always told me not to hesitate with any questions or concerns, and seemed genuinely happy to help me out with this process. 10/10 would recommend working with the troubleshooting team as well as purchasing from Terra Kaffe for anyone with any interest at all in coffee!

15. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I ran into an issue with my TK-01 and…

I ran into an issue with my TK-01 and contacted customer support. They got back to me quickly, shared clear video instructions, and walked me through recalibrating the machine.

The experience was outstanding—their customer service made me appreciate my TK-01 even more

18. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Junk

I was on the waitlist for the new machine for a while! When I finally got it, it was awesome. Less than a month or so in, it started falling apart. It looked like it was going to explode. Thankfully it was still under warranty. I sent it in, they fixed it and all was good. And then a few months goes by and now it won't turn on. And no warranty. I have a $2,000 counter ornament now.

25. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My 2nd TK. I love this company

I had the 1st generation TK and loved it. When they released the TK2 with the Drip option and over the air updates, I knew I had to purchase. All my interactions with their CS team has always been pleasant. Responses are timely and resolutions are top tier. I recommend the TK2 to all my friends and family.

9. mars 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv