Teramind Anmeldelser 4

Terrible software and customer service. Our experience with Teramind has been extremely disappointing. The software caused ongoing issues, significantly slowing down our employees’ computers and impacting their ability to work efficiently.

Despite raising these concerns, we have yet to receive a real solution from their team. In the meantime, we continue to be billed for a product we are not using while waiting for a resolution.

Overall, it’s been more of an operational burden than a value-add. If you are thinking about installing Teramind, think again. Look for another solution that can work smoothly and respond to customer service requests with a real solution.

This software sucks, support is never there when you need them. You are using the program and all of a sudden it will stop working.
It is literally a waste of $1000....
Read that again.... $1000
Ridiculous

There is places that charge $30 a month and have faster service on live chat.

software worked on trial just fine, then paid for a subscription, recordings weren't working anymore as in sometimes were taken but you couldn't play them, no proper stats for employees

worst was when contacting either tech or the billing support, awful awful experience, asked the tech to fix it nothing, and then redirect me to billing cause I said if you can't fix it refund me, and now for more than 2 weeks their system says everything is fine, but the knowledge base (only place Ive found to contact support via chat) doesn't even work and "technical difficulties" so can't even contact them via chat now.

the billing wasn't that much better and now not even replying to my emails, software not working, subscription not refunded, so only option left is cancel the entire thing and apply for a charge back, frankly felt more like a scam even tho the trial worked fine. not professional at all

The best CEO software ever made, definitively worth the whole price