techtron Future Tech Ltd Anmeldelser 206

TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Really great customer service, friendly and fast. Only issue is that once the order was placed I requested immediately after that the shipment address was changed, which they confirmed that was fine,... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The techtron EVP 3 is a really good product - well built and does what it says. The instruction manual could be a little clearer in places but a quick query with the excellent Customer Support team qu... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Still waiting to be installed however very happy with the service so far, charger looks good and perfect for my needs

Selskapet har svart

Vurdert til 5 av 5 stjerner

the scooter feels good quality didn't like the solid wheels at first but will get used to them and punctures can be a pain, so great to not have flats.buyers be aware of cruise control turn off. befor... Vis mer

Informasjon om virksomheten

  1. Elektrisitetsverk

Skrevet av virksomheten

By combining passion, drive and intellect with market leading research and cutting-edge technology, we innovate and deliver premium quality products that excite, inspire and challenge the sector. Striving for perfection, embracing new ideas and investing in the future is our ethos.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

206 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Super service

Good product. No complaints. Ordered Thursday, was here Friday lunch.

3. mai 2023
Logoen til techtron Future Tech Ltd

Svar fra techtron Future Tech Ltd

Awesome! Thank you for the fantastic review Robert. AM

Vurdert til 5 av 5 stjerner

Great communication

Great communication
Super quick delivery
Amazing product
Very happy

29. april 2023
Logoen til techtron Future Tech Ltd

Svar fra techtron Future Tech Ltd

We are glad Paul you had a great experience. Thank you for this review. AM

Vurdert til 1 av 5 stjerner

Delivery period was meant to be 48hrs

Delivery period was meant to be 48hrs. Atleast thats the option i selected at check out. From Techntron's site, depending on the day order was placed, guidelines for delivery timelines were equally stated.
I ordered an elite scooter on April 28, 2023 and at time of this review, May 5 (1 week after), delivery was yet to be made. What made matters even worse, i called customer support on May 3 to lay complain. Feedback from customer support was as though the order didn't exist. Customer support couldn't find it on his system. It was just a sour experience of a roller coaster trying to sort it out. I've had to walk long distances daily as scooter wasn't delivered within estimated timeline.
My experience was very disappointing for an order placed directly from Techtron's site.

27. april 2023
Logoen til techtron Future Tech Ltd

Svar fra techtron Future Tech Ltd

Thank you so much for your feedback. It's completely understandable how you feel, and we're sorry to have let you down. We'll take the necessary steps to improve and will do better next time! AM

Vurdert til 4 av 5 stjerner

You won't be disappointed

Very happy with the scooter and it's features. The only down fall is can't connect to the app, and trying to log the warranty with customer service is hard too. No one answers!! Scooter itself is very good I'm very happy. But calling customer service is a no no.

12. april 2023
Vurdert til 2 av 5 stjerner

Phone holder damaged

When my EScooter arrived, the phone holder was damaged.
I have emailed twice & left a voicemail.
Finally got a response & promptly replied with all required information.
And have STILL not had a resolution to my broken phone holder.
Not a happy customer at the mo!!

10. april 2023
Logoen til techtron Future Tech Ltd

Svar fra techtron Future Tech Ltd

Dear Leigh, We are sorry to hear that your recent experience wasn't up to the expectation. we apologize foe any inconvenience or frustration you may have experienced. I hope your issue has been resolved by now. We hope to have the opportunity to serve you better in future.

Vurdert til 1 av 5 stjerner

Have tried making contact after…

Have tried making contact after receiving a faulty scooter. No response at all from the company. Tried emailing. I phone 40 times a day and no one picks up. Absolutely shocking service

10. april 2023
Logoen til techtron Future Tech Ltd

Svar fra techtron Future Tech Ltd

Dear Amanda, we apologize for the delay in response from our end. To ensure that we assist you in the best possible way, I would request you to send us an email at customerservices@techtron.co Thank you for your feedback and we strive to serve you better in future.

Vurdert til 3 av 5 stjerner

Overall good scooter

Overall I really like the scooter. However, when you press the brakes the back wheel spins left/right and not very safe especially when the streets are wet after rain.

6. april 2023
Vurdert til 1 av 5 stjerner

Did purchase a Techtron Elite 3500 last…

Did purchase a Techtron Elite 3500 last week(from the Techtron website) and it came faulty(no power/not charching), asked for an exchange or a refund, I have been asked several things like a video, pictures that I have promptly provided. The customer service is being vague at best and I had to keep chase them every day(mail, phone, instagram) with no favorable output.

11. april 2023
Logoen til techtron Future Tech Ltd

Svar fra techtron Future Tech Ltd

Dear Alessandro, We deeply apologize for falling short of your expectations in this regard. I hope your issue has been resolved. Thank you for bringing this matter to our attention. AM

Vurdert til 1 av 5 stjerner

Didn’t have my item in stock but took…

Didn’t have my item in stock but took my money. Getting it back off them isn’t easy. Was told they refunded the same day 9 days later nothing then find out it wasn’t done. Now don’t reply to email

3. april 2023
Logoen til techtron Future Tech Ltd

Svar fra techtron Future Tech Ltd

Dear Tracey,
I apologise for the inconvenience this may have caused you. I hope the refund has been issued. If there is anything else i can help you with, please feel free to drop us a mail on customerservices@techtron.co

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv