TeaVivre Anmeldelser 

523
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

After doing some research, I decided to buy from TeaVivre and I'm very impressed! I purchased Tai Ju (胎菊) baby chrysanthemum buds. Upon opening the resealable bags, the buds were in great condition a... Vis mer

Vurdert til 5 av 5 stjerner

I've tried many other suppliers like Yunnan Sourcing, Jessie's Tea House, and Tea Verdant, but the company that has consistently won me over is TeaVivre. TeaVivre in my opinion offers the best quality... Vis mer

Vurdert til 5 av 5 stjerner

I have been ordering from Teavivre for many years and have never been less than totally satisfied. Teavivre offers a great selection of teas at a good value. Shipping from China is fast and reasonabl... Vis mer

Vurdert til 5 av 5 stjerner

The first time I placed an order from TeaVivre.com was in September 2020. Because of their excellent customer service and the quality and value of teas they offer, I've place 11 more orders as of Augu... Vis mer

Informasjon om virksomheten

  1. Tebutikk

Skrevet av virksomheten

Teavivre is a tea online store that provides quality guaranteed Teas and Teawares from China. TeaVivre visits tea gardens and carefully selects teas directly from tea masters. Worldwide delivery, years of experience, reputation guarantee.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

523 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(523)

7 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Hail Mary(in customer service)

I was initially concerned because the item I ordered took a long time to arrive. It was supposed to ship from the U.S. warehouse. What made my experience so good was the handling of my problem by Mary in customer service. She took care of it and kept me informed every step of the way.

23. oktober 2024
Vurdert til 5 av 5 stjerner

This is my go-to online tea house

This is my go-to online tea house. Great quality; prices are good, efficient customer service, good selection of teas and tea accessories. I've been purchasing tea for over 5 years with this company. Would definitely recommend to other tea lovers.

18. oktober 2024
Vurdert til 5 av 5 stjerner

Great quality!

Both the tea and tea ware are exactly what I found in lovely tea houses in China. The selection of teas, the descriptions and quality are outstanding

18. oktober 2024
Vurdert til 5 av 5 stjerner

Can't wait to order again!

It was great to be able to track our package, delivery was quick and the package was well wrapped. The tea came in a resealable bag which saves the flavour and the free trial pouches are a great way to try other flavours! We have enjoyed all of our tea and highly recommend TeaVivre!

15. oktober 2024
Vurdert til 5 av 5 stjerner

I love that you package

I love that you package so well I have never had it crushed. I love that you use Fex Ex because UPS destroys ( smashes every box). Love the variety of teas plus you have the tea I love.

7. oktober 2024
Vurdert til 4 av 5 stjerner

Tea order

Update november 2024

I ordered Golden needle tea in September 2024 and the tea turned out to be of poor quality.

Perhaps it was a coincidence as the tester of another tea that I received as a gift was tasty and of good quality.

In any case, everything ended well and I was fully refunded. The communication from the staff was very polite and friendly🙌

25. september 2024
Logoen til TeaVivre

Svar fra TeaVivre

Thank you for choosing our service and product. I am truly sorry for any inconvenience you’ve faced. I've reached out to you via email to address and resolve the issue, as your satisfaction is very important to us. I appreciate your patience and understanding and am grateful for the opportunity to make things right. Please don’t hesitate to let me know if there’s anything more I can do to ensure your satisfaction.

Vurdert til 5 av 5 stjerner

A trusted source

I've bought green and oolong teas from TeaVivre a few times and have always been impressed with the quality and preservation. Buying tea online is risky and it's important to find a vendor you can trust. I have been very happy with TeaVivre and will definitely continue to shop with them.

30. september 2024
Vurdert til 3 av 5 stjerner

Good tea, just unresponsive customer service

The tea arrived in two shipments; the first was pretty fast. After several weeks I contacted the company to find out status of the rest of the tea and heard nothing back. The tea arrived eventually - this shipment was from China, so slower. The tea is good, but they still have not answered the email. Overall good experience, but they would be wise to hire someone to answer their customer inquiries! I sent the email to the address they list for questions on their site.

26. september 2024
Logoen til TeaVivre

Svar fra TeaVivre

Thank you very much for taking the time to share your experience with us. I apologize for any inconvenience caused by the delay in communication regarding your order.

I completely understand how important it is to receive timely updates, and we take your feedback to heart. I looked into our records and see that we sent replies to your inquiries on October 13 and October 25, though it's possible they may have landed in your spam or junk folder.

If you don't see our responses there, please do not hesitate to reach out to us via our live chat feature on the website. We are here to assist and ensure your experience is as smooth as possible.

Thank you again for your patience and for choosing us. I am glad to hear that you are enjoying the tea, and we will continue provide best service and products to you and all our valued customers.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv