I had to call the company again because of a recurring issue. The tracking number supplied for my daughter’s dispatch was for the June book not the July so we couldn’t track it. This isn’t the fi... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I had to call the company again because of a recurring issue. The tracking number supplied for my daughter’s dispatch was for the June book not the July so we couldn’t track it. This isn’t the fi... Vis mer
Selskapet har svart
Excellent product, customer service and opened my partner up some books she would never have read but really enjoyed.
Selskapet har svart
Originally we purchased a year’s subscription as a birthday present for our English teacher daughter-in-law. She enjoyed the books which were of a wide mi. and her little daughter always looked forwar... Vis mer
Bought a subscription as a gift. The package was delivered to the wrong address. Yodel were rubbish. So contacted these who don’t hesitate to get another package sent straight out. Someone handed it t... Vis mer
Selskapet har svart
Established in 2019 headed up by a small team of book lover's with extensive ecommerce experience, we are now one of the UK's leading online book subscription services.
Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 94 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lovely product very thoughtful selection of books and the service for any queries about my subscription from Amy has always been top-notch

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Great pick of books. Biscuits are perhaps a bit pedestrian (but not enough to downgrade score). Well packaged. Highly recommended. Look forward to each delivery.

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Had the box as a gift initially and loved it, nice to have a surprise and a cozy treat arrive in the post. Recently then ordered a box as a gift for a friend, who told me they loved it too. I had put the wrong delivery address by accident but customer service sorted it within 24 hours so the parcel arrived to the right place and on time. Really pleased!

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Absolutely awful service/product - I subscribed to a 3 month book subscription for a present.
We have only received one of the three deliveries started in January. I have emailed & had no response.
AND then was sent a 'rate us' email, stating we have received our orders, which we haven't!!
A very disappointing experience, I hope this gets sorted ASAP, cannot just take money and not provide a product!!

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Great value and great for getting to read things you might not usually pick up, to discover great new reads. Snack and drink along with the book, bookmark and post card is great value for subscription price. I look forward to receiving my box every month, highly recommend

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Excellent service. Good selection of books.

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I love receiving a new book every month and the little extras in the package make it extra special. I have even subscribed as a birthday gift for someone, as you can make it quite personal.
Spot on with genre choices.
I would give 5 stars but one parcel arrived with a damaged, tatty book and they wouldn’t exchange it as it was still readable. Not good if this had been part of the gift subscription.

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Great customer service, had a few issues that TeaTime Bookshop went the extra mile to rectify. My wife looks foward to receiving her books every month along with a hot chocolate drink.

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What a fantastic idea, what can be better than curling up with a good book and added tea and biscuits? I've not been a member long but so far the books sent have been really good, un put down able. Something to. ooh forward to each month.

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Book was damaged. Overpriced for what you get. Book costs only £7.99. Two biscuits? Seriously. I should get a whole pack for the price of this subscription.

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Had an issue with a duplicate book received on a subscription - resolved within a couple of hours, very polite and professional, and one happy customer, thank you!

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Lovely online shop - love the idea of a book subscription! Bought some gorgeous pencils. When my item didn't arrive as expected I queried it and my order was dealt with in record time. Not marking them down for the initial error, mistakes can always happen, and they dealt with it perfectly.

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Interesting books. Delicious hot chocolate!

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All books have been interesting reads that I’d never heard of but loved each one’s story! Packaged nicely with different brand of hot chocolate to try each time. Books matched genre well whilst exposing me to new authors

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I’ve used Tea Time Bookshop before and had a really positive experience. I bought one of their book subscriptions for my mum and she genuinely loved it so I ordered the Book Lover’s Gift Hamper Best Seller Lite for my grandmother for Christmas expecting a solid “bestseller” pick and a nicely put-together gift.
I’m really glad I checked the box before giving it to her, because the book included was “Christmas Fling: is a fake boyfriend really just for Christmas?”, which just wasn’t what I was expecting from something marketed as a “best seller” hamper (and definitely not the kind of book I would have chosen for her). Unfortunately that meant a last-minute rush to find another present right before Christmas, which was stressful and a real shame. I do accept that they cannot get the perfect book for every customer but this felt far off the mark.
To be fair, Tea Time Bookshop processed my refund quickly, which I appreciate. However, I’m still out of pocket by around £10 in delivery/return postage, which is frustrating given the issue wasn’t my fault.
Value-wise, I also think £39.99 (plus postage) is steep for what’s included (a plastic cup, tote bag, one book, a couple of tea sachets and a couple of biscuits). I was happy to pay for the convenience of having a gift sorted, but in hindsight it didn’t feel worth the price.

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The box always arrives in perfect condition, I get the hot chocolate and the mystery book so that I would read things I might not normally pick for myself

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The time to receive the box was great and the surprise for my doughter was perfect

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It was lovely to receive quality books and all the extra…breakfast tea…my favourite. June fox

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Monthly subscription purchased for my mother who lives a distance away. Reliability was good at first but then starting missing months and intervention required to replace missing books.
Book choices OK but delivery reliability poor. Will not be renewing.

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Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.