TaskHer Anmeldelser 92

I booked a plumber through TaskHer to install a fully integrated dishwasher. The installation didn’t happen, and I was charged for both labour and parts. Eventually, I received a partial refund (£95 labour + £42 parts) — and I do appreciate that the refund was processed.

However, the main problem wasn’t the payment — it was the communication and the way the situation was handled. I had clearly stated (in the platform’s own chat) that the plumber needed to coordinate with a building engineer to shut off the mains and proceed with the installation. The plumber didn’t respond (I later found out she was unwell), but no one from TaskHer stepped in, even though they could see the conversation.

What followed felt more like being ignored and gaslit than supported. I was told that I’d never made the request — even though it was right there in the message history. I didn’t expect miracles, just for someone to read the thread, see what needed to be done, and offer to send another plumber. Instead, I got vague messages like “please let us know if you still need help.”

I originally chose TaskHer because I wanted to support a female-led business and hire tradeswomen — and I was more than happy to pay a higher-than-average rate for that. But in the end, the experience was frustrating, slow, and lacked ownership or proactive support.

The refund was issued — and that’s the only reason this is not a zero-star review. But I won’t be using TaskHer again, and I wouldn't recommend them unless the platform makes serious improvements to how it handles support and escalation.

Such a great experience using Taskher. Everything was easy, straightforward and quick throughout the booking process and subsequent work. The whole team are friendly and helpful and, for once, I didn't feel anxious inviting a tradesperson into my home. Shout outs to Candice and Clair for their great work and support.

Erin was professional, prompt, informative and super helpful - everything you can hope for in an electrician. She quickly and efficeintly replaced the light fitting and installed a dimmer switch. Without prompting, she asked if there was anything else that needed attention and ended up fixing a wonky socket and giving me advice on other lighting issues. 10/10 would recommend.

After a nightmare of a time trying to get quotes from other tradies for a bathroom renovation a friend recommended TaskHer. Within two days I had quotes for both the jobs I needed (plumbing and electrics).
Erin and Rachel were an absolute delight to work with from start to finish. Quick replies with polite, professional, and clear communication. Upfront and honest about every step of the process, and comfortable working around the unexpected chaos of our house renovation. 10/10 would hire again and would recommend to others, undoubtedly.

Candice installed our new thermostat (after a valiant effort by my husband- somethings are indeed left to the professionals). She had great communication, arrived on time and finished everything quietly and smoothly and in the estimated time. Bonus that she was friendly to our dog. We'd absolutely recommend Candice and TaskHer for future work.

Excellent company overall. Great communication, transparent and reasonable pricing, competent tradeswomen (and mercifully no mansplaining!). Rachel the plumber visited to repair/replace a couple things. She arrived at the agreed time, with the relevant parts, was polite, neat, and proficient. She explained what she had to do, and completed the work perfectly. She said that one of the things didn't need to be repaired, so I actually was charged less than the agreed fee! She also generously gave advice on various other plumbing issues. I have recommended Taskher to my friends already. Please support these women and keep up the good work!

My experience with TaskHer was great overall, really easy to book an appointment for an emergency electrical issue. I booked at 9pm and had the amazing Rose to my home by 12pm the next day. She quickly was able to identify and fix the issue and the billing was completed in the app with no problems after. Will absolutely be using TaskHer again and also highly recommend Rose as an electrician to anyone that needs one!

I could not more highly recommend TaskHer. Clair was able to quickly organise help when I needed emergency plumbing and Rachel was professional and brilliant. Things were sorted quickly and efficiently - and in such a friendly and safe way. I’m so grateful and delighted!

Rachel from Task Her solved two kitchen plumbing issues - broken tap and filter - quickly and efficiently. Appreciated her friendly manner and clear explanation of what needed to be done. It was reassuring to have the cost quoted in advance. Highly recommend.

TaskHer trades women have always been some of the best we've hired. They are punctual, communicative, helpful, and the most skilled trades people we've hired in London. TaskHer will always be my first stop for finding a trades person for any work I need.

Easy to book, skilled and capable tradesperson who was considerate of my home and efficient. She was quiet and efficient, making minimal disturbance, which was so much calmer to have in my home.

TaskHer sent Annie to rescue us with some urgent home improvements needed to sell our home. She came to explore the needs of the situation, took all concerns on board, had excellent communication throughout, completed on time and on budget - she even befriended our dog and cat who insisted on helping. We couldn’t have asked for more. We will use the service again to be sure.

I've used TaskHer many times and always been delighted with all elements of the experience. They really are a game-changer - I dreaded getting things fixed by contractors around the home but it's now a breeze!

We had Rachel come in to work on some plumbing bits, she was helpful and knowledgeable and was able to explain one issue we were having very well (simply, thank goodness) and installed a beautiful and very uncooperative tap for us as well. Super work. So thankful for this service - and Rachel!

Professional, timely and great service. I not only love TaskHer's mission really great but genuinely think it's a better experience for booking and paying tradespeople.

Such a great experience. So efficient, and quick. Solved a problem that two previous plumbers could not solve. This plumber listened carefully to the problem before she started the work and fixed my shower tray within minutes. Will defo be using Task Her again.

I just finished with a wonderful plumber from TaskHer and I can’t recommend them highly enough. I saw the service advertised and immediately thought – yes, I want to try this! And of course my toilet broke the next week. Rachel was fantastic and explained everything she was doing, what had gone wrong, and what I should be aware of in the future. The customer support was also excellent – you’re talking to a real person and they’re available to give you bespoke quotes and advice. Essentially, I can highly recommend the whole shebang and do so with gratitude because of how many cowboys there are out there and how many bad experiences I’ve had. I also asked our plumber if she rated the service and she said they were a dream to work with and positive all round. I’m so pleased this company exists and I will definitely use them again in the future.

Super easy booking experience on the website and great communication all round. Rachel did a superb job replacing a kitchen sink, tap and bathroom tap. Brilliant attention to detail, explained things clearly, no hustling, no fuss, no mess left behind - just great skills and service. I'm getting Rachel back to do more work! Will definitely use Task Her again.

Megan came to fix my shower- she was super communicative before the appt and really flexible and approachable.
She got the job done beautifully and without the usual raised eyebrows crossed arms and sighs I've gotten from man contractors, was very forgiving of my catastrophy of a boiler cupboard and just really friendly. The price was also really great compared to similar call outs I've had from local man plumbers. Thank you

We had a very good experience - we requested a plumber to install a new kitchen tap. Megan was professional, polite and very helpful. Booking process very simple. We wouldn’t hesitate to call on Megan’s services and use TaskHer again.