Tap Lever broke just after a year. Have contacted the firm THREE TIMES for help to purchase a replacement. They ignored all these messages VERY UNHAPPY customer. Update to company response... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Tap Lever broke just after a year. Have contacted the firm THREE TIMES for help to purchase a replacement. They ignored all these messages VERY UNHAPPY customer. Update to company response... Vis mer
Selskapet har svart
Customer service fantastic. Radiator wasn’t in stock so Elena promptly refunded. When it came in stock she kindly notified me straight away so I placed the order again and received within a couple of... Vis mer
Ordered new pull out tap received no notification about delivery after few days so emailed them as needed it for fitters. They then advised me it wasn’t in stock and despite getting speedy refund I am... Vis mer
I bought two mirror cabinets from Tapron. On arrival, one of the mirror doors was was cracked badly. I received excellent customer service from Anna and a replacement was sent out quickly. When the ca... Vis mer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I just made an order of towel rail and you guys said it is too long and required me to pay more delivery fee after I did the research for many hours and send me the mail to inform me after 2 days. Unexpected shopping experience and the staff just did the untrusted courier research to me to let me pay extra 80pounds ??? Going to administration, your store.
Excellent service came in a couple of days. An amazing quality would use this company again.
Tarpon shows a 5-star trustpilot badge on its website while in reality their trustpilot rating is below 4. That's misleading and needs to be reported to trustpilot.
You did not have the showerhead in stock. I paid you for the item with paypal and then I had to chase you to find out where the item was. I then had the money returned to paypal with no explanation. What a pity you did not contact me or recommend a substittue.

Svar fra Tapron
Beautiful tap. I search for so long for a copper tap with spray. Excellent fast delivery and very well packaged all at a fantastic price.
Good quality towel radiator and fast delivery. No hassle. Good shop
Got quick feedback on questions and the shipment to Denmark went smoothly. Would highly recommend and will use them in the future again
Ordered a set of taps and had to wait in all day to take delivery, as the courier does not provide a time slot.
Wrong taps were delivered.
Complained - was sent correct taps with a courier that does provide a time slot (I asked for this).
Was also sent a label for the return of the wrong taps and told they would be collected the next day. Waited in all day and they were not collected. I am still waiting to hear what is going on.
Although 1 item was missing from the original delivery the response was
immediate and I received the item the following day. Very pleased with the quality of the items and service received
Great quality products and very competetive prices. Elena was extremely helpful with any queries and very quick to respond too which encouraged me to make my first ever purchase with Tapron. I will certainly be using them again in the future. Thank you for the excellent customer service.
Customer service fantastic. Radiator wasn’t in stock so Elena promptly refunded. When it came in stock she kindly notified me straight away so I placed the order again and received within a couple of days. Admittedly Item not checked or installed yet but initial cs was really impressive so I’m confident after care would be too.
Tap now installed and looks perfect. No negatives whatsoever. Good height, looks very stylish.
Really quick and efficient service. I needed to return a product and they made the whole process very easy.
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Lær om anmeldelsesprosessen på Trustpilot.
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