Alerts actually go to the right person
What sold me on this over the alternatives was that alerts come directly to me rather than a call centre. We're a small operation and nobody at a monitoring centre is going to know that Sarah is visiting a sheltered housing block on Tuesday afternoons or that the signal is always patchy on that estate. I do. Direct alerts to the manager who actually knows the team makes
far more sense for a business like ours. Been using it four months, no issues.








