4 pub visits and some history along the way. Quite interesting. Would have liked the option to have some water if possible. Otherwise quite informative and fun.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We had Lynn as our walk guide for the Niagara Underground: Power Station & Tunnel Under Falls Tour. She was fabulous! The knowledge she has is unbelievable! We learned many interesting facts about t... Vis mer
Very informative with a splash of humour. Highly recommend! Best tour we have done in London.
Very disappointing experience. We booked a Vatican tour for 7 and arrived early, only to be told at the last minute that a wheelchair could not be accommodated. This was handled in a confront... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
The world’s best tours & day trips, led by fascinating local guides. Take Walks in Italy, Paris, Spain, London, & the USA.
Kontaktopplysninger
00186, Rome, USA
- takewalks.com
3,9
Bra
63 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Walks Questionable Business Practices
In October, 2019, I booked and paid for two WalksofItaly (Walks LLC; takewalks)tours for my husband, myself, and another couple scheduled for April 19 and 20, 2020 in Rome. On March 17, 2020, I cancelled the two tours because the Government restricted travel due to Covid-19. Knowing Walks Cancellation Policy, I was confident I would receive a full refund. I even received confirmation on March 21, 2020, stating the tours had been cancelled and a refund would be issued as soon as possible to the original card on which the bookings had been made. To my surprise, almost a month later Walks reneged and did not process the refund as stated in their email or the first bullet point in the Cancellation Policy. Several emails back and forth did not resolve the missing refund. Finally, an email on May 19, containing Walks Travel Credit Vouchers arrived instead of the refund as promised. As a consequence of their business conduct and misleading statements in their cancellation policy, my friends and I have lost approximately $500.00. In contrast Viator, another company offering tours, immediately honored my request for a refund. In the future, I will book tours with Viator.
26. juni 2020
Anmeldelse skrevet uten oppfordring
Svar fra Walks
Dear Virginia,
We are terribly sorry to read about your disappointment with our company. We strive to provide only the best possible experiences to our guests, and feel terrible on those rare occasions when we are not able to do so.
First of all, I would like to apologize on behalf of the company for not issuing the refund immediately. Unfortunately during the pandemic we did experience long delays from this point of view, and always tried to offer tour credits for higher value when possible. In the end though, we always honored our word and refunded all those who did not accept this option.
I am sure that by now your issue has already been solved, but if that's not the case, please feel free to contact us at feedback@walks.org and we will be happy to assist you.
Sincerely,
Gaia
Notre Dame / Saint Chapelle / Prison (Paris)
This was one of the best walking tours I have been on. Avi was full of knowledge on the sites we visited, he was extremely professional and personable. Well done!
10. juli 2019
Anmeldelse skrevet uten oppfordring
Svar fra Walks
Dear Peggy,
Thank you for sharing your experience with us! We are very happy to read you had such a lovely time on our Notre Dame tour with Avi, and hope you will have the opportunity to join us again in the future.
Sincerely,
Gaia
Takewalks.com Venice
Susan of takewalks.com in Venice was excellent! She was very knowledgeable, entertaining and helpful. The walk made an excellent start to my holiday and I would highly recommend her. I was there on 19 March 2019. Joy
15. april 2019
Anmeldelse skrevet uten oppfordring
Svar fra Walks
Dear Joy,
Thank you so much for posting such a lovely review on our Venice tour with Susan, it really means the world to us.
We hope the rest of your holiday was equally amazing and that you will have the chance to return again soon!
Kind regards,
Gaia
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.