Taalita Anmeldelser 

Extremely disappointing experience. It is now the 3rd of November and I am still waiting for an order I placed over a month ago. Throughout this entire process, I have been repeatedly given incorrect information and inaccurate delivery estimates, which seem to change every time I make an enquiry.

I also feel the website is incredibly misleading. It is presented as a polished, professional-looking online store, giving the impression that you are purchasing directly from an established retailer. However, the experience has been no different from ordering from AliExpress, with products seemingly being dropshipped and delivery times that are somehow even longer than Temu or AliExpress themselves. Had I known this beforehand, I would have simply ordered the item from one of those platforms, where it would likely have been considerably cheaper and arrived sooner.

I have also had a very poor experience with customer service. Zoe, who I dealt with, was of absolutely no help in resolving the situation and failed to provide any clear or useful information about where my order was or when I could realistically expect it to arrive.

Customers should not have to spend weeks chasing an order they have already paid for, particularly when the information they are being given is consistently unreliable. With Christmas fast approaching, this is becoming increasingly ridiculous.

I have now requested a full refund, as I have completely lost confidence in this company. I would strongly advise others to do their research before ordering and think twice about spending their money here.

Delivery was not effected- gave up when after 4 weeks the product was still not delivered and no explanation given for the late delivery.

Scam website, sold me an mis advertised light from China which I paid £60 for. It came was completely broken and unusable and refuse to give me my full refund without me sending the parcel back to America and for me to pay for all
postage. Also took about a month for it to arrive.

I ordered a 22v electric blanket for my campervan at £59, totally, rubbish, left it on full for 2 hours to try it,didnt even get luke warm, not fit for purpose, and nothi g like what was adverised,,,,i also bough a viking jumper, amd OMG, It was the cheapest, nasties item of clothi g i have ever seen, i didnt even try it on, it went straight in the bin, it was nothing like what was advertised, DPO NOT PURCHASE ANYTHING FROM THIS COMPANY

I ordered item on the 3rd of October. 2 weeks later I complained as it hadn't been shipped yet. They agreed to refund 20% value of the item i purchased, which should have been £4.90 on the 19th of Oct they refunded me £3.60 I also received an email on the 19th with a tracking number. When I tried tracking the item today 26th Oct im getting a message no item found.
Never ever purchase anything from these guys

Absolutely disgraceful company paid £40 for a pink fluffy xl blanket and got a cheap nasty tatty looking towel like blanket do not buy from this scam company

You wont receive what you think your buying,… stay away.

BEWARE!!!
Do no under any circumstances order from this company.
I placed and order for a total of £43.95.
The item was 6 wall panels and a mounting kit.
When the order was delivered I received 1 panel. That’s it.
Upon contacting them they offered me to keep the 1 panel and they would refund me £8.79.
When I asked how they have managed to work that out.
They offered to send out the missing items.
As I wasn’t happy to wait another 3-4 weeks.
They sent me an email saying they would refund £36.62 as 1 panel has been delivered,
The panels come in a set. What on earth am I to do with 1 panel not to mention no fixing kit.

Still waiting for response from them.

Awful company, misleading product description, fake advertising and rude customer service.

The products aren’t what you expect, they trick you into buying something which takes 3 weeks to arrive as it’s coming from China - they don’t tell you that when you buy it. If you want to return it, they make you pay for shipping back to China. Untrustworthy, awful company.

Can you give 0 star ?! Should of read the reviews, they sell a great picture of an item! then the items turn up and its not even temu standards. returns?? May as well take the loss, sure they wont be operating for long or maybe change their name, be wary not like me, and check reviews!

Pure SCAM! I didn't do due diligence to check. Spilled £70 on a so called cotton gift box set for newborns. Never again.

Think it’s a scam company. Took my money, not heard from them in a month.. c**ts!!!

HUDGE SCAM. I wait for bag 3 weeks . But thats ok. Its comming from china ofcourse. Yesterday i recive parcel. Ive never been so dissapointed. I send them email that bag i recive is not even in 10 % like on website . They answer that can give me 10% refund or i can send it back but they dont pay for label so i need to pay 11-20£ for parcel to China and maybe they will refund me 28 £ for bag . When i said im not happy for that solution they cut contack . I get scammed ...

Awful. Con. CHINESE BASED. Light lost in transit no refund

If I could give zero stars, I would.

What an extraordinary experience with Taalita. Extraordinary in the sense that I have never before managed to turn buying a simple log splitter into such an unnecessarily convoluted saga.

I ordered the splitter because the product advertised on Taalita’s website appeared to be a substantial, robust cast-iron product. The photograph even showed “Kindling Cracker” cast into one of the legs, making it look like a genuine, branded, quality product.

What arrived?

A thin, flimsy, poorly welded piece of metal that looked like it had been designed by someone whose only previous experience of a log splitter was seeing one in a photograph.

It was plainly not the substantial product I had ordered from the advertisement. Unsurprisingly, I contacted Taalita and requested a full refund.

Their first solution was wonderfully customer-focused: 30% of my money back and I could keep the thing.

I declined.

So they came back with an even more generous offer: 50% back, otherwise I would apparently have to return it to China. They helpfully explained that accepting this offer was “in my best interest.”

How thoughtful.

I declined that too and opened a PayPal dispute.

PayPal initially ruled in my favour and instructed me to return the item. Taalita then provided a return address in Germany — despite previously telling me that I would have to send it back to China.

I duly paid to send the item to Germany.

And this is where the farce became almost impressive.

The parcel became stuck in customs. Attempts to contact the recipient apparently went unanswered, leaving the package sitting there while the clock ticked on the PayPal dispute.

PayPal then closed the case in Taalita’s favour, apparently because I hadn't provided sufficient shipping information.

After a phone call, PayPal reopened the case.

A couple of weeks later, it was closed again for essentially the same reason.

Another phone call.

Eventually, PayPal simply refunded me the full amount.

So, after all that, I got my purchase price back — although I was still out of pocket for the return postage to Germany — and Taalita had managed to transform what should have been a straightforward return of an unsuitable product into an unnecessarily complicated battle involving PayPal, international postage and customs.

There is, however, one positive outcome:

I now know exactly what I think of Taalita, and I won't be finding out what else they sell.

The whole experience left me feeling that the product advertised and the product supplied were worlds apart, and the subsequent attempts to resolve the issue were exceptionally frustrating.

Would I buy from Taalita again? Absolutely not.

Would I recommend them?
Only if you enjoy receiving something different from what you ordered, negotiating increasingly creative refund offers, sending parcels across international borders and spending your spare time arguing with PayPal.

For everyone else, I'd suggest looking elsewhere.

One star — and that's only because Trustpilot insists on giving a minimum of one.

Bought a lamp which to my disappointment on arrival found to be cheap tack.
Extremely poor quality and would recommend people buy from trusted reviews.

Nobody should use this website to shop, as the goods are inferior and they do not give back refunds and they expect you to fund your own cost for return. Their warehouse is in China so postage costs are likely gonna be more expensive than the cost of the item(s) ordered. And in the event that you don't want the item or that is is defective, they will only offer a measly sum of 10% of the original price of the item. Steer clear of this company. Terrible. It needs to be investigated.

Ordered a air of trousers for a special family event. Order acknowledged but could not give a delivery date. Advised them by return that unless delivery could be confirmed by4th September then order toe cancelled and full refund.

Said order was being processed but offered 10% discount. Chased several times and the goods eventualy arrived on 17th September. Advised no longer required and requested full refund. Return email said customer to return to China with a 10% refund about £2.70. At no time did it says customer was responsible for returning goods.

Have threatened Trading Standards and bank investigation. Now waiting their latest missive. Stay well clear of this company.

They sent me the wrong item and refused to follow their own return policy. Avoid at all costs, I believe they use images and descriptions of products which are not what they send. Unhelpful customer service.

Wanted a knots waffle blanket. Found one on taalita, pictured and advertised as a blanket, I then get an email to say 'your order of 1000g of yarn ball is on its way'. I emailed them within less than 24 hours of processing the order and asked for an order cancellation and refund, they told me it was not possible to cancel my order and that I should accept it with a goodwill gesture of 10% refund. I refused. Still they suggested I accept their order, I refused again and explained I would contact my bank for an investigation and refund along with trading standards, within less than 24 hours they processed my refund! Do not let them get away with doing the same to you!