symple.co.uk Anmeldelser 

163
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I am happy to order the Symple magic systems. They provided one stop user friendly service to issue EPC, Gas cert and EIRC report in efficiency, trustworthy and professional and got the certificate... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

First time using the app. Easy to use. Available jobs appear, easy to view more details about the job. One click of a button to accept the job then the customers contact details appear. Arranged a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent service and very competitively priced! Never used this company before but took a flyer as my usual engineer let me down!! Very impressed with their service. Quick and efficient and did no... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I got a timely reminder that the gas safe certificate was due and it was very easy to arrange appointment within a couple of days. Engineer turned up when he had said and did a good job and was help... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Vedlikehold av eiendom
  2. også i
  3. Eiendomsforvaltning

Skrevet av virksomheten

A platform where landlords and service providers can effortlessly manage their residential property bookings


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

163 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(163)

9 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service. Before my instruction to proceed they promptly replied to my emails and clearly answered my questions.
After my instruction to proceed, there was a delay in making the appointment with my tenant, they called me to update me.

21. oktober 2022
Anmeldelse skrevet uten oppfordring
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Svar fra symple.co.uk

Many thanks for your 5* review. We will always personally update our landlords and respond to any requests in order to meet those excellent customer service levels we pride ourselves on.

Vurdert til 5 av 5 stjerner

We heard about Symple through a friend…

We heard about Symple through a friend who had previously used Symple. It was very easy to book the inspection and the service was fabulous. A special thank you to Georgina who was polite and very knowledgeable about the services offered.

10. november 2022
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Svar fra symple.co.uk

Thank you Joe for your 5* review. It is nice to hear that our services were recommended by a friend of yours. We are grateful of your feedback regarding Symple being easy to use and that you had a great experience with ourselves. Many thanks for your feedback regarding Georgina's manner and knowledge. Your comments will be fed back to her.

Kind regards,
The Customer Success Team

Vurdert til 5 av 5 stjerner

Great Experience and Well done

I am happy to order the Symple magic systems. They provided one stop user friendly service to issue EPC, Gas cert and EIRC report in efficiency, trustworthy and professional and got the certificate emailed within 24 hours. I would like to express my highly appreciation and gratitude to Symple staffs and their services providers (KDE Ltd.).

Hope all of you are happy and healthy every day. Nam myoho renge kyo.

7. november 2022
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Svar fra symple.co.uk

Thank you Lai Oi Ling for your 5* review. It is lovely to hear that we were able to support you with getting all three inspections completed for your property. Thank you for the recognition of our Customer Success Team, we always aim to provide the highest level of customer service to our clients. We will also share your lovely feedback to our service provider KDE.

Kind regards,
The Customer Success Team

Vurdert til 5 av 5 stjerner

On booking in for my boiler service I…

On booking in for my boiler service I would like to thank Georgina for her friendly and helpful manner and for giving me support and reassurance.

9. november 2022
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Svar fra symple.co.uk

Many thanks for your 5* review. It is nice to know that Georgina was able to provide a personal service and gave you that peace of mind when making your booking. Your feedback will be shared with her personally.

Kind regards,
The Customer Success Team

Vurdert til 5 av 5 stjerner

Great way to manage HMO certificates

I got a timely reminder that the gas safe certificate was due and it was very easy to arrange appointment within a couple of days. Engineer turned up when he had said and did a good job and was helpful and respectful to tenants. Then got electronic certificate emailed by Symple within 24 hours. I would definitely use again.

They should add PAT & Smoke alarm testing

8. november 2022
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Svar fra symple.co.uk

Many thanks Chris for your 5* review. Our main aim is to make the whole process of property certification easy for our clients -so it is lovely to hear we are doing just that. It is lovely to receive positive feedback about our service providers, so thank you for that. We have just added PAT testing and boiler servicing last week as additional services and we are reviewing smoke alarm testing as a potential service offering also.

Kind regards,
The Customer Success Team

Vurdert til 5 av 5 stjerner

Very prompt service

Very prompt service, thankyou.
This was the 1st time I have used this system, and it has shown it works very well

5. november 2022
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Svar fra symple.co.uk

Thank you Richard for your kind words. We are pleased that as a new user of Symple, you were left feeling very satisfied.

Kind regards,
The Customer Success Team

Vurdert til 5 av 5 stjerner

Excellent service

From start to completion Rab was top of things and kept me updated. Comms were brilliant and the EPC certificate arrived quicker than I expected. Highly recommended!

8. september 2022
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Svar fra symple.co.uk

Many thanks for your 5* review and the wonderful feedback regarding Rab. We are happy to hear that we met your expectations earlier than expected.

Kind regards,
The Customer Success Team

Vurdert til 5 av 5 stjerner

Great Service so far!!

I like the way you communicate and the speed with which you have provided the EPC.

Look forward to similar service on the Gas/Electric Certificate.

Many thanks - Mike McCarthy

29. september 2022
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Svar fra symple.co.uk

Thank you Mike for your lovely 5* review. We pride ourselves on our high levels of service and ensuring a positive customer experience. Thank you for choosing Symple.

Kind regards,
The Customer Success Team

Vurdert til 5 av 5 stjerner

excellent service rom Steve

excellent service rom Steve - very polite and efficient

23. september 2022
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Svar fra symple.co.uk

Thank you Michelle for your kind review regarding Steve. We are pleased that you were satisfied with the service you have received.

Kind regards,
The Customer Success Team

Vurdert til 5 av 5 stjerner

Great app to use

Great app to use
It’s simple as it says

16. september 2022
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Svar fra symple.co.uk

Thank you for your 5* review. This is lovely positive feedback and we are glad that it was simple for yourself.

Kind regards,
The Customer Success Team

Vurdert til 5 av 5 stjerner

Good communication.

Good communication.
Easy to upload certificate.

16. september 2022
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Svar fra symple.co.uk

Thank you for your kind review Tim. We are pleased that you enjoy and are happy working for Symple.

Kind regards,
The Customer Success Team

Vurdert til 5 av 5 stjerner

Easy and efficient service

Easy to register, upload property details and book certificates. First one was free with a voucher code which was a bonus! Will definitely use again.

13. september 2022
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Svar fra symple.co.uk

Thank you Marios for such a lovely review. It is great to hear that you found the process of adding a property and ordering an inspection to be easy. How lovely that you were able to receive one of our promotional vouchers and thank you for the recommendation.

Kind regards,
The Customer Success Team

Vurdert til 5 av 5 stjerner

We have not been using Symple for long…

We have not been using Symple for long but finding it so easy to use. The customer service is excellent and the certificates are completed so quickly!

9. september 2022
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Svar fra symple.co.uk

Many thanks Letting Complete for such a lovely review. We are happy that you are enjoying using our services and that you have experienced excellent customer service from our team.

Kind regards,
The Customer Success Team

Vurdert til 5 av 5 stjerner

Refreshing & Reliable

Needed to carry out a couple of Gas inspections yesterday. Symple assigned and completed the jobs within 24hrs - with the certificates sent to us this morning. Their team are always available for any questions we had. Highly recommend using this service.

8. september 2022
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Svar fra symple.co.uk

Thank you very much SME group for this lovely 5* review. We will always strive to provide a quick but efficient service where possible for our landlords. Therefore, we are very pleased that we were able to turn these inspections around promptly for yourselves. It is great to hear that our team have been helpful with your requirements and thank you for the recommendation.

Kind regards
The Customer Success Team

Vurdert til 5 av 5 stjerner

Great

Stress free and informative service.

6. september 2022
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Svar fra symple.co.uk

Thank you for your review Lauren. This is exactly the kind of positive feedback we like to hear, knowing that we have made the process nice and simple for yourself.

Kind regards,
The Customer Success Team

Vurdert til 5 av 5 stjerner

Absolutely outstanding service…

Absolutely outstanding service especially by Georgina, I honestly can’t recommend highly enough, fabulous service and communication very professional and did everything she promised. Without a shadow of doubt 5 platinum stars ⭐️ ⭐️⭐️⭐️⭐️

30. august 2022
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Svar fra symple.co.uk

Thank you Nick for your wonderful 5 'platinum' star review. It is lovely to receive such positive feedback regarding Georgina and how she met your expectations and more. We are delighted that you received professional communication and that she was able to fulfil all of your requirements. All of team here at Symple will always strive to go the extra mile for all of our clients.

Kind regards,
The Customer Success Team

Vurdert til 5 av 5 stjerner

EPC Certificate made easy

A friend of mine saw Symple at an exhibition and was given a leaflet. He then passed this on to me as I needed an EPC at a property I own. Having never used them before, I checked out Trust Pilot first and could only see great feedback, so I decided to try them out. The booking was so easy and you get notifications at different stages of your booking, so I didn’t even need to log in to check on where it was up to, which was great for me as I am mobile most of the day. The service provider called me shortly after booking and it was scheduled on a date that was suitable for myself. I received the certificate the day after the inspection, sooner than I thought. I am very impressed with Symple, and would be happy to recommend them to others.

26. august 2022
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Svar fra symple.co.uk

Thank you Amira for your kind review. It is nice to hear that our efforts at tradeshows are worthwhile, as they reach people such as yourself via word of mouth. We are pleased that you were kept informed throughout your booking without the requirement to chase us for a status. Thank you for choosing Symple for your EPC inspection and thank you to your friend for the recommendation.

Kind regards,
The Customer Success Team

Vurdert til 5 av 5 stjerner

Very hepful

Very hepful, kept us continually informed. Liaised with current occupants very well

19. august 2022
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Svar fra symple.co.uk

Many thanks for your 5* review. Thank you for recognising the helpfulness of our team and that we were able to keep you informed where necessary.

Kind regards,
The Customer Success Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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