Surrey Gas Anmeldelser 

233
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Many thanks Lauren, we much appreciated your careful attention from our first phone enquiry about our new boiler to the follow-up beyond its installation. Geoff the installer did an amazingly thorough... Vis mer

Vurdert til 5 av 5 stjerner

One of 5 companies I called when my combi boiler gave up the ghost. Chose them on a combination of their communications and price, and it was seamless. Lauren was great, kept in touch at regular in... Vis mer

Vurdert til 5 av 5 stjerner

Quick and easy quote, using just a few photographs of my old boiler and surrounding area. The engineers visit was arranged very quickly, about a week later. All the work was done quickly and cleanly a... Vis mer

Vurdert til 5 av 5 stjerner

Installation started on time and was completed on the same day. The installer was friendly and answered any concerns or information required of him. The work area was left tidy and my elderly parents... Vis mer

Informasjon om virksomheten

  1. Gassingeniør
  2. også i
  3. Gassinstallasjon
  4. Rørlegger

Skrevet av virksomheten

Welcome to Surrey Gas. We are a small, trusted, and local team of Gas Safe-accredited boiler engineers with over 16 years’ experience in all aspects of boiler and plumbing services. Working throughout Guildford, Epsom, Kingston, Oxshott and the wider parts of Surrey, we specialise in boiler installations, boiler replacements, repairs, and servicing


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

233 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(233)

91 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Friendly, quick and reasonable

Very friendly and easy to deal with, very responsive and very quick: boiler was installed at very short notice. Installer was very competent. The quote was not the most expensive. I would highly recommend and would definitely use them again.

9. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent in every way

Apart from the fitter turning up 45 minutes earlier than the time I'd been advised by the company was the earliest they would be arriving, my experience was excellent.
The price quoted was reasonable, communication very good, the company were flexible in fitting in with my preferred availability. The fitter was extremely pleasant, tidy...dust sheets laid wherever he thought might be making a mess - he didn't! Shelving was removed and replaced after the boiler was fitted. Lauren in the office was always extremely helpful and friendly.
All rubbish was removed. All in all an excellent experience.

27. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Service

Really nice company with good communication, helpful planning and good pricing ethics. Happy with the 1st part of the job done and looking forward to the boiler fitting and work completion. Thank you Lauren, George and Paul for your professionalism.
Would highly recommend!

26. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Impressive thorough work

Jack arrived on time and put in an impressive very full, very clean day's work doing an enormous job removing an old boiler and outside flue, then replacing it with a new one.
We are delighted with his attitude, expertise and our new boiler.

15. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent work.

Clear pricing, excellent installer. Very happy with their work. I Will be useing them again on another property. I recommend this company.

5. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Surrey Gas is a first class Company

Surrey Gas is a first class Company. The Company is run efficiently and extremely well. I chose this Company for my daughter in her first home to install a Combi Boiler and radiators, I researched and done my homewoek very well. I was overseeing the work being done as my daughter was working. I myself have had a few plumbers in the past do jobs for me but this Company are amazing, Lauren and George who are the owners are hands on with their communication, from informing you and reminding you when Engineer would be at the property to talking you through the job. Mike installed the boiler and radiators, what can I say such a gentleman, hard working polite professional tidy guy. Paul who works at the Company too did a small job for me at my house, again polite and on time. I would not hesitate for a moment not to recommend Surrey Gas, the reviews speak volumes for this Company. I will and certainly my daughter will use them again for any jobs. Thank you All very much, such a pleasure to work with you.21st

21. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Exceptional workmanship

Exceptional workmanship.
Arrived on time as specified the night before. Darren was polite and friendly and left everywhere clean and tidy after the work.
Would recommend your company to friends and family.

24. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very efficient service

Very efficient service - called, quoted and installed within 5 days.
Knowledgeable staff and competitive pricing.
Thanks

24. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A great experience from start to…

A great experience from start to finish. Excellent communication (which is a rarity these days) from Lauren and George, very helpful and informative. Boiler installation by Jeff, who was a joy. Timely, very experienced, meticulous - and worked right through from the minute he got here until the minute he left (again, a rarity!) A five star experience from the whole team.

21. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A very good experience

Very friendly people at Surrey Gas! My initial request for a quote for boiler replacement was followed up immediately by Lauren, and George arrived next day to provide a fixed price for the job. Michael arrived at 7.30 on the agreed date for the installation, and completed the job by 3 p.m. It was a very tidy job, at a competitive price.

I am very pleased I chose Surrey Gas, and will continue to use them for annual servicing of the boiler.

13. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Old boiler efficiently replaced.

I recently moved into my new home and the existing boiler needed replacing. I contacted Surrey Gas and George came in person to view and explain the work needed.
I accepted his quote and the new boiler was installed last week by Darren, who was exceptional. He worked all day, replacing not just the boiler but one radiator which wasn't working and checking all the others. The whole system is now working perfectly and I couldn't be happier.
Many thanks to Surrey Gas, George, Lauren and Darren. Highly recommend.

8. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

We had a disappointing experience with…

We had a disappointing experience with Surrey Gas. We paid a large amount of money for the new boiler installation. The engineer did not consult with us or fit the two port switch. Then did not reply or provide quote to fit it retrospectively. This left us with a large additional expense, which was unexpected and costly.

21. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Surrey Gas

Svar fra Surrey Gas

Hi Spencer,

We’re sorry to hear you felt disappointed with your experience, particularly after your original 5-star review was later edited to 2 stars following our discussion around additional work.

To clarify, the two-port valve you’ve mentioned was not included in the original fixed price quote for your boiler installation. When you later raised this with us, we were happy to provide a quote to carry out the additional work.

However, you then asked if we could return and complete this free of charge due to the overall cost of the installation. As this wasn’t part of the agreed scope, we explained that there would be a cost involved. You subsequently asked for a significantly reduced price, and at that stage, we felt we weren’t seeing things the same way.

As a business, we always aim to deliver high-quality work at a fair price, and we have to be mindful of the time and resources involved in any additional work outside the original agreement.

We wish you all the best moving forward and hope you’re able to get the issue resolved.

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