Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Supagrumps is home to the world's grumpiest plushies. Built around original characters with distinct personalities, each grumpy plushie has its own attitude, and expression. The collection was created for people who enjoy character-driven products and appreciate designs that stand out from traditional plush toys. Cute is overrated.
4,0
8 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I love Ollie the Penguin. He's absolutely cute and fluffy. The fabric feels of high quality and he has the perfect amount of stuffing. This plushie is of very high quality in my opinion and I love him very much! Only minus: the delivery took a bit long but absolutely worth it!
Ordered, delivered, no issues at all. My daughter and wife each got their own grumpy ollie. Great job!
I checked out the TRUSTPILOT website before trying to buy some of their cute, grumpy plushies. Because the TRUSTPILOT site implied they were based in the USA, I decided to make a purchase. (I have learned the hard way not to buy from overseas websites.) When I provided my credit card, followed by a verification text that went through, they attempted to charge my account FROM DUBAI six times. Luckily, the credit card company declined them all, possibly because I was shopping via Shopify. While it may not be a scam, the entire process was unnerving and did not go as expected. If it isn't a legit site, why were there multiple charge attempts and rejections? I'm actually very sad that I can't make the purchase because I think their products are adorable.
Svar fra Supagrumps
Hi Jodie,
We take allegations of this nature very seriously and want to clarify the facts.
Nowhere on our website do we state that our company is based in the United States. Our company details and trade license information are openly available on our website and can be independently verified online.
The checkout we identified as a possible match shows that you attempted to pay through your own Shop Pay account, using Shopify’s checkout service. Its complete payment history records exactly two attempts:
• September 29, 11:17 PM: Card declined.
• September 29, 11:19 PM: 3-D Secure authentication failed.
Both attempts failed. No money was collected by us through this checkout, and there is no record of six payment attempts. We have all the records documenting both unsuccessful attempts.
A declined payment or failed security check is not evidence of fraud and does not justify describing our business as a scam. We firmly reject that accusation.
We are contesting this review and have requested further information through Trustpilot to confirm whether the checkout belongs to you and clarify the claims made. Please send any evidence of the six attempts you describe to help@supagrumps.com. We are available to answer your questions and work with you to clear this up.
Thanks,
Delivery within 8 working days - very acceptable.
My Grumpy "Olllie" ist completely perfect - Thanks for that!!!
Delivered within 10 days Toys are exactly what was promest Awfully angry looking but still nice pluchies
I love my Grumpy Penguin Ollie. Suits my personality. He makes me smile when I look at him. Would be 5 stars if the delivery was a wee bit quicker
Super happy!!
Shipped and delivered as promised, they send super funny mails to keep you up to date, they are reactive on socials and the plushies are just gorgeously grumpy and soft!!!
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
