Sun Valley Saunas Anmeldelser 334

The sauna (Dynamic Saunas Bilboa 3 Person) did function well for a few months. Then the PCU failed, they are refusing to honor the warranty. It's to bad they do not stand behind their cheaply made sauna. -Lucas

Took my hubby and I less than 30 min to assemble! I’ve used it several times a week and it takes about 20 minutes to get above 120°. It’s absolutely wonderful! I’ve gotten it as hot as 140° and just sat there and roasted lol. The wood smells amazing. The glass door is beautiful. The Bluetooth sync works smoothly. I love the chromotherapy (colored lights at the top). I would definitely recommend this to my friends and purchase this again if I ever needed to! Customer service was very helpful when I had a few questions about how the lights worked. Shipping was pretty fast and a semi truck delivered it to my driveway and unloaded it into my garage. I took it from there. If you’re on the fence, you won’t regret buying this sauna!

I got an fd-1. I’ve been using it a bit over a month now and no issues thus far. It was fairly easy to assemble. I did one evening of just ‘unboxing’, then one evening of assembly. I did this solo, so it took about 2 hours overall. I called the sun valley folks ahead of my order and they were super helpful.
I will say the fd-1 is a true 1 person. Not getting 2 people in that thing. I’d order the same thing again…mainly because I wanted to use a standard outlet, and it has a faster ‘heat up’ time. Works great.

Our sauna arrived in perfect condition and in a timely manner
Only took about 40 minutes to set up and very easy!
Very happy with our purchase!

It’s nicely built looks good. But we’re already having trouble with the timer and the heat not getting higher than 150. The timer will jump 7-10 minutes at a time. Not giving the full 90 minutes.

Great customer service and really competitive prices.

Everything was delivered on time and in perfect condition, no issues. Assembly was easy, even though instructions could be a little more detailed.

Nice product, good price and arrived quickly.

I ordered in Feb. They were completely uninvolved. Poor communication throughout. They took my money after I repeatedly asked them to make sure the warehouse had my sauna. They assured me, yes. So I paid after waiting months to order while it was on backorder. After almost a month of me following up getting strung along, I received a call from their master distributor above them stating it was in fact NOT in stock at the warehouse and I would have to wait until summer. Sun Valley didn’t successfully follow up once after the sale. Perception is that they seemed very disinterested in having me as a customer who just spent over $8k with them. They should know their business better. Either the inventory is in and accounted for or it’s not. Inexcusable to drag me along for almost a month when the perception was that my sauna would be delivered in 5-8 business days. Then had the master distributor do the dirty work. Never tried to make it right. Never even reached out.

Fast shipping and superior quality! Recommend to numerous friends and neighbors.

Product was packaged great and setup was super easy. Been using it for several weeks and I love it.

Delivery was on time, simple to put it together

Good product

Quality product, easy to assemble, great customer service.

shipped quickly and when a problem came up they responded quickly and resolved it great customer service

great customer service, arrived on time

Good pricing and customer service. Fast Shipping. Product (Saunalife CL5G) is of good quality. Overall pleasant experience dealing with Sun Valley Saunas. Recommend.

We love our sauna! We use it a few times a week. The only low mark would be that we ordered it December 2nd., and it didn't arrive until January 14th.