SUNS Lifestyle Anmeldelser 280

Very polite and efficient fitters Stew & Andy.
Delighted with our Pergola and the way it has been erected.
Thank you Sun’s Lifestyle would highly recommend this product

Thankyou to Christian and Brent for the installation of our Rota Pergola.
Very informative and helpful, and cleaned up after themselves.
We are looking forward to using it once the weather improves.

The pergola is very good quality and Christian and Brent worked like a well oiled wheel to assemble it for us. They clearly know what they are doing. Nothing was too much trouble, they were polite and friendly, and they left the garden tidy. They were cheerful and explained well how it works. We are impressed that everything looks straight, level and sturdy. I could hear the rain water running as promised inside the legs this morning. The blinds are a nice touch for low sun and we like the grooves to stop them flapping about in a breeze. It’s a good product and the whole team we had dealings with are good at their jobs, both in the office and on site. It is like having a new room and we can’t wait for a bit of warm weather. Thank you.

Very Happy and Delighted. We originally ordered our Pergola early 2022 but due to delays caused during the refurbishment of our home had to delay installation a number of times.
When we thought the site was finally ready the office kindly arranged for the installation team at short notice the week before Christmas; they drove over 4 hours to find the site was not quite as ready as we all thought! They couldn't fit but did deliver.

Due to the confusion, Suns kindly agreed to waive any re-visit fee and Glenn and Charlie finally came today to fit.

We are already cooking our first BBQ and intend to use very often. It feels like we have an extension to the home and now have an outdoor kitchen.

A big thank you to Suns for honouring their original price despite us delaying delivery in a high inflation environment and thanks too to Glenn and Charlie for visiting twice at no extra charge.

Glenn and Charlie, were punctual, polite, cheerful, efficient and tidy. They cleared up and took all the packaging and mess.

It looks great.

Just today had a louvred pergola attached to the outside of our lounge. It looks great and was installed quickly and efficiently by Steve and Stuart. Great job done by two very pleasant people.

Great product and is going to transform the usability of our large south facing decking area this summer. Had been looking for a while and this product looks great and is incredibly good value compared with other options we looked at. The back office team couldn’t have been more helpful (I guess if you have such a good product you can be confident in what you are selling!) and the installation team were so friendly, polite and professional - Glen, Charlie and Kieran were clearly happy in their work. We can’t wait to show off our purchase to friends and family and host many events under the pergola this summer. I expect there will be a lot of interest and some new prospective customers as a result. KevinC from Dorset

Excellent product,service and communication- I am delighted with my Miranza pergola- good quality build and now a great indoors/ outdoors area!! Christian and Brent who did the installation were great, told me when they would arrive, turned up on time, did a great job, communicated with me throughout ( even though I had to go to work mid installation) to ensure all was in order and we’re tidy and courteous- well done and thanks Sunslife for a great product and excellent service.

Glenn and Charlie did a fantastic job installing our pergola, they were professional, clean and tidy. They made it really easy to understand the functionality of the unit. No questions were too small or silly . Overall my experience with suns cant be faulted!! Would definitely recommend!!

After a lot of research offline and online, we decided to go ahead with Sun's Lifestyle and we made the best decision for our outdoor living area. Christian and Brent were sent to us as experienced members of staff because of a slight complication to install the pergola. I'm so glad the company were thoughtful and worked in our best interests rather than just getting the job done. Christian and Brent advised what was right and decided to come back once we had sorted the patio surface. Today they came, messaged yesterday to confirm with ETA and it was a smooth installation from start to finish. They tidied the whole area before leaving and made sure I understood how to operate the mechanism. We would whole heartedly recommend this company and these installers to anyone who is about to invest in a good quality looking pergola. Looking forward to spending lots of time in the garden with family and friends now 😊💮

Excellent service from showroom to site survey to fitting - Glenn and Charlie were helpful, pleasant and professional and the pergola looks fabulous!

Good, friendly, sales staff followed by a flawless pergola instal by Christian and Brent.

Couldn’t have had a better experience than I have with SUNS lifestyle from start to finish fast and efficient and kept informed every step of the way.

The fitters Christian and Brent with absolutely brilliant, friendly and helpful and have done a fantastic job. Highly recommended.

Quality product with a great service from sales through to the installation. Glen & Steve fitted today and can’t fault the process. Bother were very professional polite and informative with the care and instruction for the pergola.

Christian and Brent did a cool job installing our pergola in DEVON!!!! We needed planning permission for our pergola so the whole process was a lengthy one but Ryan and the suns lifestyle team were patient supportive and very proffesional. Bottom line our pergola looks really good. The biggest surprise was how much light comes through the pergola when the louves are open. Almost as if it's not there.

Just had our new Pergola put up ready for the spring/summer . Christian and Brent were great guys . Very informative about the product and as I was apprehensive about my porcelain tiles they did a fantastic job . I would recommend this company 100%. It’s worth visiting the showroom in Essex to see the good quality . Fingers crossed we get some sunshine .

We took advantage of a pre Christmas offer of a free patio heater and free erection of a 3mx4m pergola. On the day the pergola was to be erected(19th January) we were contacted to say that they would arrive at 1 p.m. At 1.15 p.m. the team contacted us to say that they were delayed due to problems with the work they were doing for another client and would be arriving at about 2.30 p.m. When I enquired on progress at around 3 p.m. they said that they would still be coming despite daylight receding. At 5.45 p.m. they contacted me again to say that they would deliver the pergola and arrangements would have to be made to erect it on another day. It would be easy to criticise them but problems do arise and what is important is that they are dealt with efficiently and this was speedily resolved. On Monday 23rd they arrived at around 10 and erected the pergola.
My wife was present but I was away for the day. When I later checked the fixing of the patio heater I found that there would be problems fixing it to our wall as it is faced with composite cladding. Suns Lifestyle resolved this and are providing a heater stand ( it was my responsibility to install it anyway).
I have found all the staff at Suns Lifestyle to be very helpful with no hard sell when we visited the showroom. Their communications has been excellent and I was able to get through to their staff very easily.
An excellent company who deal with any problems that arise in a very helpful and professional way.

When we made our initial enquires Suns Lifestyle were really helpful on the phone. Once we had visited the showroom there was no hard sell. We asked if the gazebo could be here by a certain date and it was. We have since added an extra screen with no problem. We have made a suggestion and we were listened to, so nice to deal with a family run business who care.

Excellent customer service and communication. Staff is very knowledgeable, provided us with advice, recommendation and explanation. Products they offer are worth the price, we have bought our gazebo last year and we love it! Would definitely recommend this company 🙂

The support pre purchase, which ensured we purchased the ideal seating for the space we have, the communications about the delivery, the great service by the delivery guys who went out of their way to help us and the quality of product itself were all first class. So far we are delighted by the end to end experience and the product.😁

Excellent service. On time delivery. Immediate rectification when fault was found. Pleasant helpful people on the phone. Pergola well made and enjoying it's use.