We decided to add a battery to our 15 year old solar system and after trying three companies went with Sunlit. One of the owners came to survey our property and clearly was an engineer not a salesman... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Sunlit Solar installed our solar array over 10 years ago. We have been so pleased with their installation. They are 100% trustworthy. Ocasionally, we have needed some help on minor issues and more re... Vis mer
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They were almost 5 stars, I knocked one off because there was something wrong with the roof after they fitted the panels, they came back and fiddled around and it was all fine afterwards, but they d... Vis mer
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Brilliant local company. From first discussions through several adjustments to the final design of the system, we had great support. The installation was carried out to a very high standard by a group... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Sunlit Solar is a family run business that specialises in the installation of Solar PV and other renewable technologies. With a combined experience of over 50 years, city and guilds qualifications and a number of industry recognised accreditations, our work is of the highest standard. Along with our team of electrical engineers, we provide a quality service to our customers. We cover a wide geographical range working on small scale domestic and large scale commercial contracts throughout the South West, from South Somerset to Bristol and beyond. We provide discounted solar packages for local residents. Sunlit Solar has been providing clean, green energy across the South West since 2003 and is committed to working with Green Wedmore and Glastonbury Town Council to help achieve their zero carbon goals. We have provided discounted solar packages for residents of Wedmore and Glastonbury which represent more than 5% saving on typical prices available. Sunlit Solar is also a Tesla Powerwall Certified Installer, which means we now offer a customised solar-plus-battery solution that enables you to access the free, abundant power of the sun and reduces your reliance on fossil fuels. With Powerwall you can store solar energy generated during the day for use any time. During the day, the sun shines on your solar panels, charging your battery. At night, your home draws electricity from your battery, powering your home with clean, sustainable energy 24/7.
Kontaktopplysninger
Heath House, BS28 4UN, Wedmore, Storbritannia
- 01458 834 936
- info@sunlit-solar.co.uk
- sunlit-solar.co.uk
4,7
Enestående
32 anmeldelser
Ingen tidligere historie av å be om anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good advice
Good advice, competitive price, streamilined installation. Installation has performed well.
1. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sunlit Solar
Hi Richard,
Thank you for sharing your positive experience with Sunlit Solar. We're delighted to hear that your installation went smoothly and you found our team helpful. It's great to know that the system has been performing well.
Your feedback is valuable to us and we appreciate your support. If you ever have any questions or need further assistance, please don't hesitate to reach out. – Mike Rogers MD
They were almost 5 stars
They were almost 5 stars, I knocked one off because there was something wrong with the roof after they fitted the panels, they came back and fiddled around and it was all fine afterwards, but they didn't do anything about the water marks in the ceiling.
The Powerwall installation was a full 5 star job.
26. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sunlit Solar
Hi Bruce,
Thank you for taking the time to leave us a review, we appreciate your feedback.
I'm very pleased to hear that that the installation of your Powerwall was a 5 star job.
I wasn't aware that there was a water mark left on your ceiling. Please reach out to us directly and we will work with you to get this resolved. – Mike Rogers MD
Excellent after sales support
I contacted Sunlit Solar over a problem with the My Solar Edge app relating to a solar/battery installation. They responded promptly and took up the issue, keeping me informed, which was quickly resolved.
12. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sunlit Solar
Hi Peter,
Thanks very much for your review. We're very pleased to hear that you had a positive experience with us and that any issues were resolved quickly. If there's anything more that we can do for you in the future, please don't hesitate to reach out to us. – Mike Rogers MD
Excellent Service from start to finish
Sunlit Solar provided really good advice on the system set up and requirements and answered all of my questions. The DNO approval was handled by them and the installation took place really quickly. This included removal of my old roof windows to make space for two extra solar panels. The installation team were polite and kept me updated. They ensured that I installed the Apps I needed to monitor the system and showed me how to use them.
There were a couple of teething problems due to the old consumer unit after the installation, but the team came back really quickly and these were resolved. I had a question a few months after the job was completed. This was answered immediately, by providing me with details of who to email at Tesla and what to say in the email.
I would definitely recommend the company to anyone getting a solar/battery installation.
4. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sunlit Solar
Hi Sian,
Thank you for taking the time to share your experience with Sunlit Solar. We're very pleased to hear that you were happy with our service from start to finish. Our team strives to provide clear advice and prompt installation while maintaining open communication throughout the process.
We're glad to hear that we were able to resolve any issues quickly. It's important to us that our customers feel supported, both during the installation and long after. We're pleased to have been able to help you with your questions, and we appreciate your kind recommendation!
Thank you once again for choosing Sunlit Solar. If you need any further assistance, please don't hesitate to reach out. – Mike Rogers MD
Expert and understandable advice for…
Expert and understandable advice for someone non-technical, plus really good service. Delivered on time and system is working well. Always available for ongoing expert advice. Can't recommend highly enough!
15. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sunlit Solar
Hi Roger,
Thank you so much for your kind review. We're happy to hear that you found our advice clear and easy to understand. It's our goal to make the process simple and to provide ongoing support whenever you need it.
If you ever have any further questions or need assistance, please don't hesitate to reach out. Thank you again for choosing us. Mike Rogers MD
Good reliable service
- very skilled and knowledgeable team
- good leadership
- good admin backup
- responsive and friendly
They designed a very good installation for my property and then delivered it efficiently. I recommend them highly
16. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sunlit Solar
Hi Rod,
We're very pleased to hear that you had such a positive experience with Sunlit Solar.
It was great working with you (we especially enjoyed the short commute!) and we appreciate you taking the time to leave such a detailed review.
We hope that you are reaping the benefits of your new solar system. – Mike Rogers MD
Install, walk away, no customer care!
Installers are efficient and pleasant. Office manager is unhelpful, give completely the wrong advice and overrides engineers charging decisions. Installed a Zappi EV charger, when we tried to register it, could not get the code required. Asked for assistance and were told that we would be charged a call out charge. Accepted this, only for the engineer to tell us that it was an update issue and that we would not be charged. Office Manager insisted that this was NOT the case and insisted on charging us, so paid the bill. Now cannot get the charger to work properly on bump charging, so rang Sunlit Solar for help, Office Manager said it was nothing to do with them and that I should speak to charger company. The charger company said that there was nothing they could do and told us to speak to energy company! I have done this and now not only does it not bump charge, but did not carry out regular night time charge, meaning that my daughter could not get to work this morning. Absolutely useless, no doubt we will get charged again, when the charger requires another update, no customer care, just sell the product and walk away and the office manager is unpleasant to deal with.
15. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sunlit Solar
Thank you for taking the time to share your feedback with us. I am sorry that your experience does not match the very positive experiences of our other reviewers, or the level of service that we strive to provide. As the MD of a small, family-run business, I am very proud of the knowledge, skills and hard-working ethic that my team, both on the installation side and in the office, maintain.
Our understanding is that you are engaged in an “Agile” energy tariff where your electricity company essentially “takes control” of your charger and dictates when it can charge. As we have explained, if there is some kind of error to this tariff functioning properly, this is not something we can help with.
When our engineers came and checked the fitting and functionality of the charger, they found that there was nothing wrong with the installation or the equipment. However, when you speak to your electricity company (or Myenergi), if they find an issue with the installation or functionality of the equipment, please reach out to us directly and we will work with you to get this resolved. – Mike Rogers MD
Excellent installation and support
Excellent installation process all on time no problems. Subsequent faults with Solar Edge equipment followed up by admin and engineering staff. Solar Edge replaced equipment and everything now working well.
5. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sunlit Solar
Hi Ken,
Thank you for sharing your experience with us - we're glad to hear that your installation process went smoothly and ran on time. We're also pleased that any issues with the SolarEdge equipment were promptly addressed by our team, resulting in a resolution and fully functioning system.
If you ever have any further questions or concerns, please feel free to reach out. – Mike Rogers MD
Brilliant service
Brilliant service, honest detailed advice. Totally recommend.
16. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sunlit Solar
Thank you for your positive review and recommendation, we appreciate you taking the time to give us your feedback.
If there's anything further that we can do to assist you with your solar system, please do let us know. – Mike Rogers MD
Knowledgably and efficient service
We had a highly satisfactory experience with Sunlit Solar. They demonstrated extensive knowledge about the various options available and provided us with practical recommendations. The installation process was prompt and efficient, ensuring a hassle-free experience for us.
18. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sunlit Solar
Hi Isobel,
Thank you for your lovely review. We're delighted to hear that you had a smooth, hassle-free and positive experience with us.
Please feel free to reach out to us if you have any further solar system services in the future. – Mike Rogers MD
Amazing service and job completion
Amazing service and job completion. Great office staff, with prompt and efficient service. The reports we received were comprehensive and give us a clear understanding of the process and what we could save. Installation was swift and very professional, from the election of the scaffolding to the sign off and downloading of the phone application. Have had two Installation now and would fully recommend.
8. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sunlit Solar
Dear Mr Battersby,
Thank you for your detailed and very positive review. We're thrilled to hear that you enjoyed our service from start to finish and found our staff helpful and efficient. We are never short of volunteers to work on your projects (I think the bacon sandwiches that you provide might be something to do with it! They were very much appreciated).
We're also glad the comprehensive reports and smooth installation process met your expectations.
Your continued support and recommendations mean a lot to us. If you need any further assistance, please don't hesitate to reach out. – Mike Rogers MD
Prompt service
Prompt service. They arrived on the correct date and finished on time. Scaffolders and Solar panels fixers were all nice men providing an efficient service reducing my electricity bills appreciably. Highly recommend
3. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sunlit Solar
Dear Mrs Whitehouse,
We're very pleased to hear that your solar panel installation went so smoothly and that you are seeing an impact on your electricity bills.
Thank you for recommending us to other residents on your street. As a small family-run business, it means a lot that you have passed on our details to others.
If there's anything else we can do for you, please let us know. – Mike Rogers MD
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