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When I first hooked up the batteries to the controller it worked great for about a minute. Then received an error code and shut down. After researching discovered a fan not working took both out and reinstalled them. May have just been a loose connection from shipping. Works great since.

Hooked everything up and it works great, have saved about 700 bucks this month!!!

I bought eight 560W bifacial panels. I have not installed them yet. Took advantage of an Earth Day price special. I am accumulating the rest of my off-grid system -- almost there ($$$).
The panels were pallet-shipped flat in two separate cartons. The packaging was impeccable. They were drop-shipped to my driveway where I opened, inspected and carried them one by one (very heavy) to a storage location. Five stars squared.

Great products. Clear honest communication! Great company

Product was easy to assemble and works well. Prices fluctuate to much and tech support is sometimey. I would recommend and if the prices would stop jumping I would like to add to my system

I seem to be very low on the priority list. My battery was ready for shipment to me on the 17th. It's now the 24th and it hasn't been handed to FedEx. About ten minutes out of someone's day. It also sat at Sungoldpower for a long time before anyone looked at it. Service is dismal.

I bought the Sungoldpower 5KW 48V Solar Inverter for my van build based on many positive reviews I have seen before. The inverter is a great unit, instructions are clear, making the connections are easy. So far I am at a testing phase and everything works well. Batteries are connected, outputs are tested, next is to attach the solar panels! I only can recomment this unit!

Setup was easy and it works perfectly

I recently purchased ten 590 watt Panels and five ground brackets . I had to wait a couple of weeks for the ground brackets because they were out of stock ,however I was constantly kept updated on my order and received them in a timely manner. The ten solar panels were shipped and delivered very quickly, when they arrived from a private carrier two of the five boxes were damaged,I immediately reached out to your customer support team and was told that any problems would be taken care of and items would be replaced if need be.i informed them that it would be a few weeks until I could inform them if during transportation damage had occurred due to the fact I had to transport them to a off the grid location and then unpack and install them.Again they were totally understanding. Eventually I was able to get everything installed at my location and all is working excellent.Also I did have a few questions about my installation and connecting to my sungold inverter. I have contacted your sales and support team on several occasions and I can’t say enough about them they always responded in a timely fashion and answered my questions knowledgeable and detailed.i have had nothing but good experiences dealing with all sungold power personnel,I would like to especially thank Erin ,Joy and Cindy for your help and understanding they were very professional and knowledgeable whenever I reached out to them. Thank You Ed

Tech support and sales for support got my system back running and now I'm producing the 240 v from my 2 inverter in split phase.

The solar panels I purchased do not produce the power I expected and the quality was not great.

I purchased one of their hybrid inverters last year to power an espresso machine for my coffee trailer and it works great. recently bought two more to power my small home in split phase and, while it was a bit more complicated, they were very patient and helpful as I tried to get it to work as well as the first one I bought. it's themes price on this setup as far as I can tell and it's very user friendly from the start, but with a lot of customization availablem

Product as described and shipped within a week from order.

in a diesel mechanic by trade , i installed this system on my own very easy thank you for all the help

Quick shipment. Panels are over-performing expected output. I added 8 panels at 415w. I'm getting up to 4000w output. I have another 8 to install.

I purchased two 400W panels. Shipping was reasonable (about 14-20 days and I was in no hurry). Packaged well and arrived in good condition despite face of box having a puncture. Also purchased a stand that has worked great and heavy duty. Panels have been generating significant power and very pleased.

The quality of their products are excellent. I had good customer service with questions after I purchased solar panels and racks.

The Sungold 10k inverter is exactly as advertised. I’m running three units in parallel, and together they power my entire house without issue. The system is rock-solid and performs flawlessly under load.

Fortunately I have not had any significant issues with the inverters or setup, but I have had a positive experience with customer service when needed.

For anyone serious about performance, load management, and perhaps even energy independence, this setup delivers. I absolutely recommend Sungold inverters

I had a battery that had a defective cell from the manufacturer. SunGold replaced it without hassle. Courteous and helpful as all of my interaction with them has been, from the ordering process thru holding my hand during installation.