Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Appalling repeated emails that take form of politeness that’s a veil of passive aggressive time wasting and inadequacy.The com.seems comfortable creating a wall ignoring consumer rights act 2015 offer... Vis mer

Vurdert til 1 av 5 stjerner

Should be no rating at all. I ordered a beautiful dress $38.99. Not even sure the Rag they sent me awful colors but will not refund my money until I send the rag back!!

Vurdert til 1 av 5 stjerner

One star is being very generous. Just wish i had read reviews before ordering. Agree with everything said previously. No tracking , saying coming from another country, awful product 'orthopedic 'sandl... Vis mer

Vurdert til 1 av 5 stjerner

Witam, otrzymałam moje zamówienie elf na kuli to jest wycięty z blaszek a miał być skręcany z drucików, uszkodzony na kwiatki (fotka) oraz nie ma ichwytu do zamocowania na filmiku reklamowym był. Dz... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

1,1

Dårlig

TrustScore 1 av 5

129 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,1

Alle anmeldelser

(129)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Sunailoom = Thieves

They sell fake stuff, and when you return the products you don't get a refund. So they are thieves as well.
DONT'T buy from this company, they are thieves.

29. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Appalling don’t waste your time with them.

Appalling, the bubble balloons were nothing like those pictured and no bigger than a normal balloon. Wasted £23 on these and time on the absolute joke of customer service afterwards. Asked for order number and then never responded. I have seen the same items trading under a different company name since so I suppose they can keep doing that to catch more hopeful people.
This should have been perfect for a children’s garden party according to the fake advertising, but nothing like it, sadly just a scam.

7. august 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

DON’T ORDER from Sunailoom!!!!

Don’t order from Sunailoom!! You will not be satisfied with product or service. They are not a legitimate company. My order was never received despite Sunailoom “attempting delivery” twice in the 13x month period that followed. I emailed regularly for updates & once I started requesting my refund, they dropped all communication.

4. august 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

this company is a scam I purchased a…

this company is a scam I purchased a product in January and have been e-mailing they promised to refund money if i sent product back. I mail product and they refused it when it got to their store. I spent over 16 dollars to send back and they will not refund money. Do not trust this company.

3. august 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

RIP OFF!!!

I wish that I had read the reviews on this company and did not order. I ordered the balloon ball which was so misrepresented on their info video. What a rip off! Very disappointed.
I agree with the person who said "shame on pinterest for keeping their ads on".

20. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

AVOID Sunailoom at ALL cost!!!!!

AVOID AVOID They sent the wrong item which I then had to pay £5.95 postage to return to them at the end of April 2022.They then asked, after a number of weeks, for the proof of posting which I sent then a number of weeks again proof of payment, which I didn't send as the product would not have been sent. I must have sent at least 15 e mails chasing this up and they have now stopped replying. The product was absolute rubbish too for just under £30.00. If I had read the reviews I wouldn't have ordered from them in the first place but their advert appeared randomly and the pictures were nice but these lot are just a bunch of con artists.

3. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

OH NO,SCAM

SUNAILOOM , OH NO, I BOUGHT FROM THIS COMPANY 6 MONTHS AGO AND THEY ARE STILL STEALING MONEY FROM CUSTOMERS.
THIS IS A SCAM ,PLEASE DON'T WASTE YOUR TIME AND MONEY.
THEIR GOODS ARE TRASH AND THEY THEMSELVES CANNOT BE TRUSTED.THEY DO NOT EVEN DESERVE A MINUS STAR.

1. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scam

Scam. They sent a crappy knockoff of the garden spinner ($48) which did not work at all. Then said I had to send it back to Spain for a refund. Decided I would give it a try and sent it back 2 months ago ($27) and they claim never to have received it. Of course, USPS doesn't track beyond the US. Do not buy from this "company".

29. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I ordered for different fairies

I ordered for different fairies I received 4 of the same fairies I paid 265 approximately the quality was disgraceful I paid $51 to return for refund the address they gave me was incorrect I texted that many times trying to explain it to them telling them that the order was stuck at Spain could they contact or give me the correct address they just kept saying here is your tracking number hopeless still 4 months later no refund the ordinance eventually got shipped back to me still emailing them they are still saying here is your tracking number so they know they cannot speak English or did not read the emails total scammed company wouldn't recommend them to anybody at all their stuff is s*** and their services s*** didn't even want to give one star but had to seriously scam

23. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor service

I have sent countless emails asking for an item not recieved.They said I had only ordered 4 but they took payment for 5 I checked with my bank!.I have had no recent response to my request and would rate them a very poor company for customer service.

19. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Do not buy from this company. items online

I have bought many items online, many times and this company’s business practices and customer services are horrible. Due to their adverts on Pinterest ( which I assumed has a responsible, ethical code for quality adverts ) I ordered a large balloon that could be filled with water to ‘ provide indestructible fun for children to jump on ‘. What arrived was a squashed up package of three small balloons that glow in the dark !
Many emails ensued with sunailoom with my option of returning the wrong goods to Barcelona with me to pay postage ! My $50 went through PayPal to another company and when I contacted them for a refund, their answer said sunailoom was a different ‘channel’ and to contact them which I had already done. Wish I’d read these other reviews before my purchase. ☹️😫😫😡

14. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

If there was a category for zero stars…

If there was a category for zero stars they would get it
Poorly packaged, damaged. Spinner didn't spin even in high winds and rusted in garden in less than two weeks
Absolute rubbish
And they keep sending me ads and welcoming me to their community
Returning item at my expense to Spain not worth it
Avoid avoid avoid or say adios to your money
customer service non-existent

9. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Keep well away from this company

Keep well away from this company. I ordered one of the fairies - cost a fortune and was the cheapest tat I’ve seen in a long time. Box arrived crushed and the item doesn’t fit together properly. I’ve contacted the company to ask about returning the item for a full refund - they say you can return things easily, be interesting to see if they are as good as their word.

Update: received an email with an address abroad to return the item. However, having read the company’s returns statement, it is very much down to them as to whether they give a refund and they also say that they cannot guarantee that they will receive the item. Taking this on board I have made the decision not to return the item as I would need to pay for tracking as well as the postage which is non refundable. I have already lost money I can I’ll afford and do not want to risk losing any more. I guess this is the outcome the company rely on!

I say again, do not purchase from this company - they had used photos from a genuine artists site and the fairies are nothing like the illustrations. I have found them on Amazon much cheaper and they have poor reviews on there also. If you still want to purchase one of the fairies, buy it from Amazon who are a decent company that, in my experience, look after their customers and do not leave them out of pocket.

7. juni 2022
Anmeldelse skrevet uten oppfordring

Er denne virksomheten din?

Ta over profilen og bli bedre kjent med kundene dine med gratis tilgang til Trustpilots verktøy.

Opprett konto gratis

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv