Once you hit the order button that is the last contact you will have from them. Zero customer service and no response to emails.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Sumo Strength gear is good quality at really reasonable prices. Customer service is great, very responsive, quick to answer any questions. I could not be happier with my purchases (wall mounted rack,... Vis mer
Ordered the small parallettes on a Tuesday, arrived on the Friday (fast delivery). The parallettes themselves were firm and easy to assemble. They are rather sturdy however, the contraption at the bot... Vis mer
Ordered this set of PU dumbbells (12.5kg to 30kg) online and got notification the next day for collection at the WA Canning Vale depot. There was no need for me to chase up on the order unlike some ot... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Sumo Strength is a family-owned and operated strength and fitness equipment supplier based in Braeside. The team at Sumo strength are experts in their field and the entire range of 300+ products have been designed in-house. Here at Sumo Strength, we believe that Strength and Fitness is for all, so we have worked tirelessly to develop a range of strength and fitness equipment that caters to athletes of all levels. Whether your fitness journey has just begun, or you have been training for years, we have made it our mission to provide you with the very best.
Kontaktopplysninger
Crn Boundary Rd & Industrial Drv, 3195, Braeside, Australia
- +61 (03) 9020 6076
- sumostrength@aquilia.com.au
- sumostrength.com.au
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Product defective on arrival
Product defective on arrival. No contact for 2 weeks. Scrap metal.
Great customer service
Great customer service, easy to use on line experience, kept up to date with transport/ delivery time.
Good value
Order delivered on day as advised and the equipment is as advertised and of good value for money
Great product fast delivery
Always happy with Sumo strength’s products. Fast reliable and quality gear.
Price and quality A+
Price and quality.
For the price, it’s hard to believe that it’s going to be a quality product, but the dumbbells are brilliant.
Have bought Sumo gear before and love it, it was a no brainer getting more from them.
Easy and quick
Goods arrived quick and in good order. Would definitely use these guys again👍
Great equipment and great service
The service of this business is 5 Stars!
The service of this business is 5 stars! Thank you to the team for all the help. I will definitely return if I need anything else.
This was a gift for my son who tells me…
This was a gift for my son who tells me he is very happy with the weights.
Service was excellent.
Great quality equipment
Although the order was delayed, when I followed up about feedback, it was given straight away. The quality of the product was excellent, and all items were shipped very satisfied with the equipment. Easy to setup.
Great communication
Great communication, easy pick up, great product, really happy with my weights, will purchase more through this company.
Overall great experience
Sumo website was easy to order from. Communication was great and the products are of fantastic quality at a great price. I purchased a set of pro kettle bells and I am wrapped with them.
Delivery came in good time and product…
Delivery came in good time and product is working well.
Excellent service 🌞
Poor communications
For an online store, you would've expected faster online replies. Takes more than 3 days to reply and by then it's like "what's the point?".
Delivery was supposed to be around the end of February but got delayed until March. Only one email. Tried to email and ask what's the timeline roughly as I'll be away. Then bam out of nowhere it's on its way when I'm essentially out of the country =/
Edit 06/04/2023
As of today, still no follow up phone call that replier mentioned they'll get someone onto it. It's safe to say that if my relative didn't help out then my items would've been stolen by now.

Svar fra sumostrength.com.au
Super fast shipping
Super fast shipping. Think it was next day! Quality products, would recommend. The kettlebells where bigger than I expected. But LOVE the colours.
I recommend using sumo strength
I recommend using sumo strength, great equipment, however sometimes the equipment won’t come in the time frame that is specified.

Svar fra sumostrength.com.au
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







