Been using summits for a couple of years now and cannot fault them. Friendly knowledgeable staff, who care about helping and always have time for questions. Family run independent shop wi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Atrocious customer service. Item ordered, but what was delivered did not align with the product listing. Company now does not care and claim the missing part of the delivery was not part of the produc... Vis mer
J'ai acheté plusieurs T-shirts à manches longues SAHARA Active Line chez Vet Sécurité. Il sont très agréables à porter et ne produisent quasiment pas d'odeurs de port contrairement à beaucoup de texti... Vis mer
I was looking for some new walking poles: Summits had them at an excellent price - £10 cheaper than if I'd bought from Amazon and I get the pleasure of supporting a family business too. The poles arri... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Summits Outdoor Gear is one of Scotland's leading independent outdoor sports retailers based in Paisley. We offer an extensive range of outdoor gear including skis, snowboards, climbing gear, camping gear and hiking gear, camping equipment as well as a wide range of outdoor and lifestyle clothing. In-store, enthusiastic staff are pleased to offer expert boot fitting and essential advice from first hand experience. Online we offer convenience, prompt delivery and excellent after-sales service. We also specialise in specific customer orders and thus will do our best to source hard to get items. The staff all love the outdoors and outdoor gear and regularly use the products we sell.
Kontaktopplysninger
36 Moss Street, PA1 1BA, Paisley, Storbritannia
- 01418893360
- sales@summits.co.uk
- summits.co.uk
4,2
Bra
695 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 33 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I ordered a Rab fleece for my husband
I ordered a Rab fleece for my husband. It was a good price and arrived quickly. Unfortunately it didn’t fit so I returned it for a refund which was processing quickly and painlessly despite being Christmas and a postal strike. I would definitely order from them again.
2. januar 2023
Svar fra Summits Outdoor
Hello Hannah,
Thank you very much for taking the time to leave a kind review.
We understand the postal strikes and festive season did cause a lot of disruption for most but we strive to ensure our returns are processed upon arrival to avoid any delay.
Thanks for supporting a family business and we sincerely look forward to hearing from you again soon.
Kindest regards
The Summits Team!
All good with my items purchased
All good with my items purchased. Would recommend highly.
4. januar 2023
Svar fra Summits Outdoor
Hello Karl,
Thank you for taking the time to leave us a review!
We appreciate your support of a family business and hope to hear from you again very soon.
Kindest regards
The Summits Team!
Good site/service
Ordered, came quickly as promised, good communication. Can’t fault them but my order had no issues so can’t speak to their customer support. Would use again.
22. desember 2022
Svar fra Summits Outdoor
Hello,
Thank you for your 5-star review!
We are happy to hear you are satisfied with our service and we sincerely hope to hear from you again.
Our customer service is available to contact morning, noon and night if you ever need us!
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Always a great service from Summits.
19. desember 2022
Svar fra Summits Outdoor
Hello Tom,
Simple yet effective review - thank you, we really appreciate you taking the time.
We value your continued support of a family business!
Kindest regards
The Summits Team!
Excellent seller
Over the last 2 years I've used Summits 3 times and each time I've been more than happy. always well priced and good availability. It always comes before the due date and is well packaged. trusted store and online seller and i will continue to use them when needed
29. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Summits Outdoor
Hello again,
Thank you kindly for your continued support of a family business and for such a cracking review!
Any outdoor equipment you require in the future, we shall be honoured to kit you out once more.
All the best for 2023!
Kindest regards
The Summits Team!
Helpful staff
23. november 2022
Svar fra Summits Outdoor
Hello Owen,
Thank you very much!
We are glad to hear that - we are always happy to help.
Hope to hear from you again in the near future.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Great company
I ordered an item in 2 sizes. The products arrived the next day. I returned the item which didn’t fit and received a refund very quickly. Great company!
8. desember 2022
Svar fra Summits Outdoor
Hello Elizabeth,
Thanks for your 5-star review!
We are glad to hear that - we are quick to process our returns! Hope the other size fits well and thank you for supporting a family business.
Kindest regards
The Summits Team!
Great communication,service and product
24. november 2022
Svar fra Summits Outdoor
Hello Russ,
Thank you very much!
Happy to hear that - we appreciate your support of a family business and look forward to hearing from you again in the near future.
Kindest regards
The Summits Team!
Great communication
The product wasn’t available at first and communications were great. Alternative offered and produce received as priority once in stock.
8. desember 2022
Svar fra Summits Outdoor
Hello Rachel,
Thank you for taking the time to leave a kind review.
Apologies for the issue but we are glad we could source an alternative for you.
We appreciate your support of a family business.
Kindest regards
The Summits Team!
thank you will be back to buy more when…
thank you will be back to buy more when needed
8. desember 2022
Svar fra Summits Outdoor
Hello Allan,
Thank you for your 5 star review!
Your time is much appreciated and thanks for supporting a family business.
Hope to hear from you again very soon.
Kindest regards
The Summits Team!
Quick response
12. november 2022
I thought I knew what I wanted and then ......
I ordered one tent but when it arrived I realised that it wasn't what I was looking for (I thought it had a couple of design/build flaws) and so after discussing this with Anna, the tent was returned. The tent went missing on the return trip and the courier told me that it was left with a neighbouring business, that turned out to be incorrect and after a few emails/telephone calls (with Anna and Justin) it was eventually found.
I then ordered a replacement which arrived within days. This is the first time that I've used Summits but based on the experience, I will definitely use them again.
18. november 2022
Svar fra Summits Outdoor
Hi Brian,
A pleasure to hear from you again and thanks for taking time to share your experience with us!
We are glad we were able to assist and get everything sorted for you.
Hope to hear from you again in the near future. Thanks for supporting a family business.
Kindest regards
The Summits Team!
What an excellent company!!!
What an excellent company!!!
Was looking for some hard-to-find items for a multi-day mountain backpacking trip.
Great communication and advice from Summits.
I had not used them before but they are now my go-to.
In these days when most shops are owned by faceless multinationals it is a lovely change to deal with a friendly, knowledgeable and independent expert organisation.
1. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Summits Outdoor
Hello Jonny,
Thank you for such a glowing review - we really appreciate that.
Your support of a family business is valued and we look forward to hearing from you when you require any further outdoor equipment!
Kindest regards
The Summits Team!
Svar fra Summits Outdoor
Hello,
Thank you for taking the time to leave a review!
Anything we can do to achieve that last star, let us know.
We appreciate your support of a family business!
Kindest regards
The Summits Team!
A very good service
Very prompt delivery of a product accurately described - a very good service.
2. november 2022
Svar fra Summits Outdoor
Hi Caroline,
Thank you for your five-star review!
We hope it serves you well on many adventures to come and we appreciate your support of a family business.
Take care for now!
Kindest regards
The Summits Team!
Speedy delivery and very good price
Spent a long time looking for decent reliable tent and Summits website came up with a very competitive price for Wild Country Helm compact 2 tent and footprint.The discount was an added bonus! Package arrived 2 days later by Royal Mail.
Very happy so far. Will definitely use this company again and would recommend.
15. november 2022
Svar fra Summits Outdoor
Hello Margaret,
Pleasure to hear from you again and your review is very much appreciated.
Thanks for supporting a family business - if you require any further outdoor equipment, you know where we are!
Kindest regards
The Summits Team!
Great boots, great service
I ordered Sprayway leather walking boots from Summits as they were a good price. Knowing Sprayway can come up small, I was able to order both size 4 and 5 to try on at home. I recommend buying the size up.
The boots arrived promptly, returning the smaller boots was simple and refund very quick. All in all, very comfortable walking boots and great service from Summits. Cannot fault, would definitely use again.
21. oktober 2022
Svar fra Summits Outdoor
Hello Chris,
Thank you very much for your 5-star review.
Excellent choice of walking boots - we hope they serve you well on many adventures to come.
We sincerely appreciate your support of a family business!
Kindest regards
The Summits Team!
Amazing service - Recommended
Amazing service. Fast shipping, easy payment and a great product. My first time with Summits Outdoor but wont be my last!
31. oktober 2022
Svar fra Summits Outdoor
Hello Sam,
Fantastic review! Thank you very much for your time and we would also like to thank you for your support of a family business.
Welcome to Summits - we look forward to hearing from you again in the near future.
Kindest regards
The Summits Team!
Good service as always.
27. oktober 2022
Svar fra Summits Outdoor
Hello Gordon,
Thank you!
We value your feedback and sincerely hope to hear from you again very soon.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Svar fra Summits Outdoor
Hi Zac,
Thank you kindly!
We appreciate you taking the time to review us and hope to hear from you again soon.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
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