Been using summits for a couple of years now and cannot fault them. Friendly knowledgeable staff, who care about helping and always have time for questions. Family run independent shop wi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Atrocious customer service. Item ordered, but what was delivered did not align with the product listing. Company now does not care and claim the missing part of the delivery was not part of the produc... Vis mer
J'ai acheté plusieurs T-shirts à manches longues SAHARA Active Line chez Vet Sécurité. Il sont très agréables à porter et ne produisent quasiment pas d'odeurs de port contrairement à beaucoup de texti... Vis mer
I was looking for some new walking poles: Summits had them at an excellent price - £10 cheaper than if I'd bought from Amazon and I get the pleasure of supporting a family business too. The poles arri... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Summits Outdoor Gear is one of Scotland's leading independent outdoor sports retailers based in Paisley. We offer an extensive range of outdoor gear including skis, snowboards, climbing gear, camping gear and hiking gear, camping equipment as well as a wide range of outdoor and lifestyle clothing. In-store, enthusiastic staff are pleased to offer expert boot fitting and essential advice from first hand experience. Online we offer convenience, prompt delivery and excellent after-sales service. We also specialise in specific customer orders and thus will do our best to source hard to get items. The staff all love the outdoors and outdoor gear and regularly use the products we sell.
Kontaktopplysninger
36 Moss Street, PA1 1BA, Paisley, Storbritannia
- 01418893360
- sales@summits.co.uk
- summits.co.uk
4,2
Bra
695 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 33 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful customer service team
Very helpful customer service team. Really good prices.
11. februar 2022
Svar fra Summits Outdoor
Hello Sylwia,
Thank you very much for your kind review!
We are always happy to help and hope to hear from you again.
Thanks for supporting a family business - take care for now.
Kindest regards
The Summits Team!
After sending the wrong tent to me the…
After sending the wrong tent to me the first time. They were very helpful and quickly organised the wrong tent to be returned and the correct tent to be delivered.
9. februar 2022
Svar fra Summits Outdoor
Hello again Marc,
I hope you are well.
Once again we are profusely apologietic for the mix up. Sadly we were supplied with an older model of the tent.
We investigated the matter and resolved things as soon as we were able. Arranging a colleciton and sourcing your original order on the same day.
May we ask what more we could have done to improve your review of our family store? We would really appreciate your feedback!
Kindest regards
The Summits Team!
Really helpful and knowledgeable
Really helpful and knowledgeable. Great price, good despatch times. What's not to like
9. februar 2022
Svar fra Summits Outdoor
Hello,
Thank you for the 5 star review!
We are pleased to hear this and appreciate your support of a family business.
We look forward to hearing from you again in the near future.
Kindest regards
The Summits Team!
Excellent service
Ordered NorthFace trousers online. Delivered promptly within 48 hours. Very pleased with trousers. Excellent service from Summits in Paisley. Will call into shop next time I am in Paisley to browse their products.
8. februar 2022
Svar fra Summits Outdoor
Hello Rita,
Thank you very much for your 5 star review!
We are glad to hear you are happy with our service and we hope to hear from you again in the near future.
Thanks for supporting a family business - see you soon!
Kindest regards
The Summits Team!
Excellent Service and very prompt…
Excellent Service and very prompt delivery. We had to call Summits as we couldn't work out how to put the item together and they couldn't have been more helpful. Definitely would use them in the future.
7. februar 2022
Svar fra Summits Outdoor
Hello again.
I hope you are both well!
It was our pleasure, we needed to know this too so thank you for calling.
We appreciate your support of a family run business and are grateful for your the time you took to write us a brilliant review!
We hope to hear from you again in the near future.
Kindest regards
The Summits Team!
Fast delivery and a confirmation call…
Fast delivery and a confirmation call from the shop just to make sure I had ordered the correct item. Highly recommend !
3. februar 2022
Svar fra Summits Outdoor
Hello Terry,
Thank you very much for taking the time to review us. We really appreciate it and it was our pleasure entirely.
We hope to hear from you again in the near future!
Kindest regards
The Summits Team!
Straightforward and professional to…
Straightforward and professional to deal with. Swift delivery
1. februar 2022
Svar fra Summits Outdoor
Hello Raymond,
Thank you very much for taking the time to review us!
We are very pleased to hear this and wish to repeat this same great service on your next visit with us.
Thanks again for supporting a family business.
Kindest regards
The Summits Team!
decent website with good prices
decent website with good prices. sensible delivery.
prompt.
good range of stock.
1. februar 2022
Svar fra Summits Outdoor
Hello,
Thank you kindly for your 5 star review.
As a family run business, we appreciate your support and hope to hear from you again in the near future.
Take care for now!
Kindest regards
The Summits Team!
Spot on service and quality
31. januar 2022
Svar fra Summits Outdoor
Hello John,
Thank you kindly for your 5 star rating!
We are happy to hear that you are pleased with our service and hope to hear from you again in the near future.
Thanks for supporting a family business.
Kindest regards
The Summits Team
Flawless Service
Fast, friendly and efficient service. Happy to support such a good local business
26. januar 2022
Svar fra Summits Outdoor
Hello,
Thank you for your 5 star rating!
We are honoured and wish to thank you once again, for your support.
We hope to hear from you again in the near future!
Kindest regards
The Summits Team!
Excellent service so I returned for more of the same 😎
Needed new trail boots & shoes, saw a good deal online (eBay) at Summits so called in to try b4 I buy.
Jo was really helpful, with good product knowledge & patient as I tried on what I thought would fit, but didn’t🥴
I did by a pair of Keen mid boots & North Face Hedgehog shoes, both are super comfy.
I’d been looking to replace my ageing waterproof jkt & trousers so tried on some jkts & really liked the Mountain Equipment Rupal and looked at the pants, both reduced in the sale.
After a bit of research I decided to buy & phones the shop where Jo arranged to order Saltoro pants in my size, which arrived in a day or so.
I tried the Rupal jkt & Saltoro pants on in the shop & was delighted with the fit, cut & quality
Delighted with my items, the service & price match....my pocket took a bit of a hammering, but they are items that will last.
No hassle & a pleasant buying experience, so much better that the big name retailers.
Go on support a local independent- I’ll be recommending Summits👍🏻
26. januar 2022
Anmeldelse skrevet uten oppfordring
Svar fra Summits Outdoor
Hello Stuart,
Thank you very much for such a brilliant review! We are all very pleased to hear this, especially Jo. She is fabulous!
We strive to achieve the highest level of service and will go above and beyond to get you kitted out with the best equipment.
May we thank you again, for your time and support of a family business - we hope to hear from you again soon!
Kindest regards
The Summits Team!
Ordered online for pick up in store
Ordered online for pick up in store. Quick to respond to queries via email. Excellent service.
24. januar 2022
Svar fra Summits Outdoor
Hello Marie,
Thank you very much for your 5 star review!
We are very glad to hear that and are always happy to help.
We hope to hear from you again soon and thanks for supporting a family business.
Kindest regards
The Summits Team!
Excellent product and service
Excellent product and service. Wanted to shop here rather than the big corporations and want let down.
24. januar 2022
Svar fra Summits Outdoor
Hello Conor,
Thank you very mcuh for your feedback. We really appreciate you taking the time to do so.
As a family run business, we truly appreciate your support.
We look forward to hearing from you again soon - take care for now.
Kindest regards
The Summits Team!
Svar fra Summits Outdoor
Hello Mark,
Thank you very much for your 5 star review!
We look forward to hearing from you again soon and wish to thank you kindly for supporting a family business.
Kindest regards
The Summits Team!
Couldn’t have been happier with their…
Couldn’t have been happier with their service. Small issue with the order but Anna couldn’t have been more helpful. Will definitely use them again.
24. januar 2022
Svar fra Summits Outdoor
Hello again Andy,
Thank you very much for taking the time to leave such a great review - it's much appreciated!
We are very happy to hear that and sincerely look forward to hearing from you again soon.
Take care for now Andy!
Kindest regards
The Summits Team!
Rab Jacket Long
Ordered longer length Rab jacket for my daughter. Only store with size & length in stock.
Delivery was very quick. Ordered online, easy to do.
Daughter very happy, longer length perfect.
21. januar 2022
Svar fra Summits Outdoor
Hello Elaine,
Thank you so much for your kind review. We really appreciate it!
We hope the jacket serves your daughter well and wish to thank you for supporting a family business.
Kindest regards
The Summits Team!
Good Service
The tent was delivered very quickly.
Sadly it was bigger than expected and I returned it
Received a refund almost immediately.
Very good customer service.
17. januar 2022
Svar fra Summits Outdoor
Hello John,
Thanks for taking the time to review us, we really appreciate your kind words and glad we managed to get this sorted for you.
We are due our Spring/Summer stock over the next few months if you wish to check back in with us then. Perhaps we can get you kitted out with another tent at a later stage.
Thanks for supporting a family business!
Kindest regards
The Summits Team!
Svar fra Summits Outdoor
Hello Derek,
Fantastic review! Thank you very much.
We appreciate your continued support of a family business and shall look forward to hearing from you again soon.
Take care for now.
Kindest regards
The Summits Team!
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