Sugarvine Tables Anmeldelser 

48
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Clear communication with the company in putting together our account and accessing the back office. Portal itself is really easy to use and clean for customer viewing! Thanks Sugarvine

Vurdert til 5 av 5 stjerner

We struggled to find something that was fit for our particular needs, something that didn't cost the earth and was user friendly for our customers until we found Sugarvine. The service and set up wa... Vis mer

Vurdert til 5 av 5 stjerner

As a traditional restaurateur, I always doubted that an online booking system could work for my small community Thai restaurant. I only have x24 covers, with sometimes 2 sittings per shift, so it ne... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We (Anatolian Grill - Manchester) were paying a huge amount of money for our previous online booking platform Quandoo as we were being charged per cover. Since taking up Sugarvine Tables we have saved... Vis mer

Informasjon om virksomheten

  1. Programvareselskap

Skrevet av virksomheten

Flexible, easy to use and with no per-cover charges our online table reservation system increases bookings and revenue. From deposits to table management, Sugarvine Tables is the cornerstone of seamless table reservations for customers and restaurateurs.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

48 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(48)

10 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The team at Sugarvine have been…Fabulous!

The team at Sugarvine have been absolutely amazing! From our first foray into internet bookings, they have skilfully guided us every step of the way. our bookings are improving, and Sugar vine's easy to use system is great. Paul Lomax, Dep General Manager. Lytham Hall

16. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We have worked with Sugarvine for…

We have worked with Sugarvine for nearly 3 Years now and we have had no issues at all and they are such an easy team to work with definitely recommend

30. mai 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Sugarvine Tables

Thank you for the feedback, appreciated.

Vurdert til 5 av 5 stjerner

Great booking and table management system

We've recently signed up to Sugarvine as our online booking and table management system. It's very easy to set up and efficient to manage. Our bookings are way up and so are sales. It's saving hours of work and the back office assistance is also great. I would recommended it to anyone.

6. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing tool for our business.

Amazing tool for our business.
I wish I had it months ago.
It has saved us hours of planning and has increased our bookings massively.
It's easy to use. The aftercare is amazing also.
I cannot recommend enough.

1. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Great product and excellent customer relations

Great product and excellent customer relations. The software is simpler and can be a little restrictive functionality-wise, however that is only noticeable as I have worked with the likes of Resdiary in the past. Whilst Resdiary does have more functionality and is a little easier to use, it also comes in significantly more expensive. In the first year of using Sugarvine there has been further development, so it is nice to know they are always working on improving the product. Sugarvine is a great small business tool with most of what you need and very little that you don't. After being recommended by a former colleague, we trialled at my hotel and have since rolled this out to a number of other hotels within our group.

17. mai 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Sugarvine Tables

Thanks for the feedback, always appreciated. Yes we have just finished another round of development and keeping the low price the same. With our marketing package, we're still the best value on the market.

Vurdert til 5 av 5 stjerner

Excellent booking system for small and medium businesses

We have been using sugarvine for almost a year and we love how simple and easy to use it is. There are also no hidden costs or %per booking and it does not drive traffic away from your own website. It also has functions for charging no shows and charging a deposit for bookings. Perfect for small and medium business.

1. april 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, massive help for our business, extremely helpful staff. Strongly recommended

16. desember 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Sugarvine Tables

Appreciate the feedback, glad we cane be of help.

Vurdert til 5 av 5 stjerner

Excellent simple to use system

Excellent low cost, easy to use table reservation system - ideal for a small single site venue such as ours. The technical support is always speedy and efficient too.

14. desember 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Sugarvine Tables

thanks for the feedback, we really appreciate it!

Vurdert til 5 av 5 stjerner

Great new online booking system

We recently signed up to Sugarvine as our online booking and table management. Wow, its been a revelation!! So easy for staff and customers to use, table management and turning tables is now so much more efficient. Our bookings are way up and so are sales. Back office is also great. Any question I have is always answered really quickly. Totally recommend this system

26. november 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Sugarvine Tables

We appreciate the feedback. thank you

Vurdert til 1 av 5 stjerner

Twice we have booked tables via…

Twice we have booked tables via sugarvine and yet when we turned up the restaurant weren't expecting us. Problem is SV don't always send text or email confirmation, they just say don't worry if you don't get one as its definitely booked. But it isn't!

23. august 2021
Anmeldelse skrevet uten oppfordring
Logoen til Sugarvine Tables

Svar fra Sugarvine Tables

Thanks for the feedback. All the restaurants that take our booking system also have a back end digital diary and table management system. This is where they check for bookings and they do get an email also. It may be that the venue didn't check their diary. Some restaurants also use a paper diary in tandem with the digital system and that can create problems too. Let us know which venue this is and we will look into it for you. Best regards Sugarvine

Vurdert til 1 av 5 stjerner

I contacted Sugervine to replace my…

I contacted Sugervine to replace my current booking system and asked if I could try it with my restaurant configuration, unknown I accidently agreed to purchase one years subscription.
When I had a chance to really use the software I found it lacking in a lot of areas and a very un-user friendly piece of software which doesn't update the diary automatically which caused numerous problems.
After this I decided this is was not a patch on the free booking system integrated with my epos system, and told Sugervine that the software wasn't good enough and had flaws, this is when I found out that it wasn't a trial that I had agreed to purchase the software over the phone and they back it up with the threat of court action I paid the amount of £720 so to stop the emails and the threat of court action.
If you are looking for a restaurant booking system I advise you to look else ware as I paid the money but the software is not good enough to use.

Parkside Hotel

18. august 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Recommended Low Cost Booking Solution

"For some time our hospitality clients have provided on-line bookings on their websites via national portals, however it is now more important than ever to help reduce operating costs. So the no-booking-fee SVTables solution means our clients can deliver a simple pre-booking solution to their diners, as well as benefiting from the functionality back-office support, but at no extra costs." Recommended by James Day of Hospitality Solutions Provider: greatestbritish.org.
"It's already saved us £100's prior to lockdown at The White Hart, and now with our other newly converted site The Water Rat, both in Ironbridge, we anticipate saving £1000's over the year, which we can use to invest back in the business during these challenging times'. The system does track and trace too and helps us safely manage tables. We would recommend Sugarvine Tables" comments Alex Nicoll of Ironbridge Pubs.

11. august 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Sugarvine - Excellent Booking System and Cost Effective

Sugarvine, for me, is an exceptional
and easy to use booking system which has moved our business forward in the last few months since using it. It’s far more cost effective than some of the more well known booking systems and their staff and owners are really helpful.

5/5 from me!

13. januar 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great table booking widget!

We (Anatolian Grill - Manchester) were paying a huge amount of money for our previous online booking platform Quandoo as we were being charged per cover. Since taking up Sugarvine Tables we have saved hundreds of pounds per month with their flat monthly fee of £50. We have lost no covers and their back end system works well for us, as does their marketing. Service has been prompt too. I would recommend Sugarvine to other restaurants.

13. januar 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I have received fantastic service from…

I have received fantastic service from Sugarvine. I feel that they cater for all businesses large and small. Clive and Adam are always at the end of a phone to help and they really probe into detail which goes beyond mentioning . They have supported me in all areas and giving that personnel advice. Great touch that's what we customers want.
I would truly recommend Sugarvine for their continued support and guidance in helping every business succeed.

23. september 2019
Anmeldelse skrevet uten oppfordring

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