Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Be careful with sizing. My wife tried on the dress, found it was too small. We requested one size up, but did not receive an email with an RMA number or a return instructions.(address). The company wa... Vis mer

Vurdert til 1 av 5 stjerner

Very slow deliver, When the dress finally arrived it was not at all what was advertised. It is not a sweater dress it is cheap polyester that smells very strong of chemicals. Very disappointed.. D... Vis mer

Vurdert til 1 av 5 stjerner

Tried reaching out to inquire about return policy. Received 1/2 my shipment thus far. Plus side, received it in a timely manner. The fit was different than what the video shows (the high slit on th... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

The fabric is cheap. I was expecting sweatshirt material. The fit is bad too. I usually wear a small but ordered up to a medium yet It’s tight and not flattering. I will try to wear the jacket on its... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Klesbutikk
  2. Dameklesbutikk

Skrevet av virksomheten

Step into confidence with Suchheel – your go-to destination for stylish dresses, leggings, and fashion-forward footwear. Designed for modern women who want to feel comfortable, look amazing, and own every step.


Kontaktopplysninger

2,1

Under middels

TrustScore 2 av 5

28 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 40 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Very slow deliver, cheap product

Very slow deliver, When the dress finally arrived it was not at all what was advertised. It is not a sweater dress it is cheap polyester that smells very strong of chemicals. Very disappointed.. Do not waste your money this should have been $9.95 at a discount cheap clothing store.

16. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Be careful with sizing

Be careful with sizing. My wife tried on the dress, found it was too small. We requested one size up, but did not receive an email with an RMA number or a return instructions.(address). The company wanted a photograph to make sure that clothing wasn’t worn, but how can you tell if it’s the right size without trying it on? A shame, my wife liked the quality and overall appearance of the dress.

10. oktober 2025
Vurdert til 1 av 5 stjerner

I contacted customer support several…

I contacted customer support several times and only got an automated response that did not answer my issue. The order was the wrong color, I caught it immediately and wanted to change the color. Got no help. I was then asked for feedback on how my experience was and I haven't even gotten the item. So far, I haven't had any luck with this supplier. Now I am going to get an item that won't be taken back for full price. I bet I will be offered a discounted price to keep it cause it is too expensive to send back.

20. oktober 2025
Vurdert til 1 av 5 stjerner

So far... not going well!

Tried reaching out to inquire about return policy. Received 1/2 my shipment thus far. Plus side, received it in a timely manner. The fit was different than what the video shows (the high slit on this skirt is not wearable!)and the quality was a big disappointment. I've only received an automatic response to email which didn't address my inquiry. Then I received this reminder email to let them know how they're doing. Maybe I'll hear back from this comment 🤷🏻‍♀️

10. oktober 2025
Logoen til Suchheel

Svar fra Suchheel

Hi Carrie,

We’re truly sorry to hear about your experience and appreciate you sharing your honest feedback. This isn’t the level of quality or service we strive for. Our team has already reviewed your case (#SH3781) and reached out via email to make things right.

Please check your inbox (and spam folder just in case) — we’ll ensure this is resolved quickly and that you receive the support you deserve.

Warm regards,
James
Customer Support Team
Suchheel

Vurdert til 1 av 5 stjerner

Dishonest and Deceiving

My purchase was but one get one free. This did not happen. The company offered a feeble 50% off the next purchase. I have a feeling this is their standard procedure. The item delivered did not look like advertised. It was flimsy and cheap looking. The return option is for the buyer to pay for sending the item all the way back to China. In short - they are awful and I will not be doing any more business with them.

9. oktober 2025
Logoen til Suchheel

Svar fra Suchheel

Hi Dalija,

We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. This isn’t the experience we want for our customers.

Our records show your order (#SH3771) was part of a “Buy One, Get One 50% Off” promotion, not a free item offer — but I completely understand how that could’ve been confusing, and we take your comment seriously.

Regarding returns, we always accept them as long as items are unused and in original condition. We’ll gladly guide you through the process personally to make this right.

Please check your inbox — we’ve reached out directly to assist and ensure your issue is resolved promptly.

Warm regards,
James
Customer Support Team
Suchheel

Vurdert til 1 av 5 stjerner

I thought the quality of the dresses…

I thought the quality of the dresses was not great and when I tried to return them, I got a return address in China, which cost more to return them than the dresses did. They were mailed to me from one of their distribution centers in California. Go figure? A scammer of a company and I would never do business with them again. As a matter of fact, I posted all over Facebook to not do business with this company.

2. oktober 2025
Logoen til Suchheel

Svar fra Suchheel

Hi Beverly,

We’re truly sorry to hear about your experience and appreciate you sharing your feedback. We completely understand your frustration regarding the return process and shipping costs.

To clarify — while some of our items are shipped from our U.S. fulfillment centers for faster delivery, all returns are processed through our main warehouse overseas, which allows us to keep our prices affordable.

That said, we never want a customer to feel disappointed or misled. Our team has already reached out to you directly regarding order #SH3722 to find a fair solution.

Thank you again for bringing this to our attention — your feedback helps us improve.

Warm regards,
James
Customer Support Team
Suchheel

Vurdert til 5 av 5 stjerner

What can I say!

What can I say!! The experience was to notch!!

9. oktober 2025
Logoen til Suchheel

Svar fra Suchheel

Hi Dianne,

Thank you so much for your kind words! 💛
We’re thrilled to hear that you had such a great experience — it truly means a lot to us.

Your support keeps our team motivated to keep delivering beautiful pieces and excellent service every time.

Warm regards,
James
Customer Support Team
Suchheel

Vurdert til 1 av 5 stjerner

This company runs a fraudulent…

This company runs a fraudulent operation.products are not what they appear in advertisement. And then when received, and not up to the expectation of their false advertising scheme, they charge you for shipping back to China and only for store credit.

21. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Suchheel

Svar fra Suchheel

Hi Julia,

We’re truly sorry to hear about your experience and appreciate you sharing your feedback. We want to assure you that Suchheel is a legitimate store, and we take product quality and customer satisfaction very seriously.

All our items are carefully described and photographed to match what customers receive. However, we understand that expectations can differ, and we always accept returns for unused items according to our policy — offering store credit of equal value once inspected.

Our team has reached out privately to assist you and ensure this is resolved in a fair and transparent way.

Warm regards,
James
Customer Support Team
Suchheel

Vurdert til 1 av 5 stjerner

received item and material is not like…

received item and material is not like described. Can not return as you don't answer email or phone I cant seem to talk with anyone.

29. september 2025
Logoen til Suchheel

Svar fra Suchheel

Hi Michael,

We’re very sorry to hear about your experience and completely understand your frustration. This isn’t the level of service or communication we aim to provide.

Please rest assured — we’ve located your order (#SH3676) and have reached out directly via email to assist you personally. We’ll make sure you receive the help you need with your return or exchange as quickly as possible.

Thank you for bringing this to our attention. We appreciate your patience while we resolve this.

Warm regards,
James
Customer Support Team
Suchheel

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv